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US/Canadian Issued APEC Business Travel Card (ABTC): Updates, Experiences, Q&A

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Old Jun 23, 2014, 10:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Boraxo
US/Canadian-issued ABTC can only be used to access the APEC/Crew/Diplomat lane. It does not replace/waive any visa requirements. Chinese embassy webpages mentioning visa not being required is for ABTC with CHN endorsed on the back. No US/Canadian-issued ABTC will have that endorsement.

The button to renew your US/Canadian ABTC will appear in your profile 30 days before the card expiration date.



Locations confirmed up and running:
AUS
BOS (Logan) only one of the two signature pads was working (late nov 2014)
BOS (Logan) still only 1 signature panel working, and a bit of confusion, but it all worked out (Jan 2015)
CVG (Minneola Pike)
EWR
IAD signature capture working in GE enrollment center; walk-in accepted after appointments accommodated - I was in the office for less than two minutes
IAH (outside security in E, no word on inside security GE office yet)
JFK (walk-in accepted; entrance directly across from Central Diner on arrivals level, T-4)
LAS
LAX
Long Beach, CA (downtown CBP Seaport offices, not LGB airport); posted as No Walk In, but may accommodate just the signature capture
MIA
MCO
ORD
PHX (Terminal 4, behind #6 baggage carousel)
SEA (Nexus office)
SFO (walk-in)
TUS (walk-in accepted)
Washington, DC/Reagan Bldg. walked in, only person there, signature captured, walked out, all within 5 minutes
YYZ (Nexus office)
YVR (Nexus office)

Usage Experience Updates:

BKK - 11/11/14 - success, 03/19/17 - success, 05/10/17 - success
CGK - 02/20/15 - denied (exit), 05/10/17 - success (exit), 08/20/17 - success (entry)
CRK - 10/28/16 - success, but only 30 days, not 59 days for no-endorsement US issued ABTC.
CTU - 03/18/16 - denied -(APAC lane has limited hours)
CUN - 12/30/17 & 12/27/19 - success (with family) but difficult to enter express lane due to pushback from line monitor
DMK - 9/20/17 inbound - success, had to go under lane ropes; use Official/Diplomatic, not Crew. No APEC markings.
DPS - 03/08/15 - success but with pushback (exit)
GMP - 09/18/14 - success, 03/18/15 - success (arrival)
HKG - 09/21/14 - success, 02/28/15 - success, 02/29/15 - success (exit), 3/18/17 success, 3/19/17 - success (exit)
HKT - 12/23 - success on entry - sign says +1 allowed and "THA" endorsement required, but didn't even check the back of card. On departure the APEC lane was not staffed
HND - 07/30/14, 03/30/23 - success - lane in clearly marked
ICN - 09/13/14 - success, 03/24/25 - success (departure)
KUL - 03/10/16 - success
MEX - 06/28/15 - success, 7/11/17 - success
MNL - 11/27/2015 - success (T1) (business visa not necessary for U.S. citizens) 59 days (depends on agent training. Most give 59, some give only 30, (Oct 2018))
NRT - 12/1/2014 - success both inbound and outbound immigration (visa not needed); 9/25/17 - inbound success
PEK - 07/25/14 - success (T3)
POM - 11/01/15 - denied, PNG immigration has a sign saying "only endorsed ABTC cards"
PVG - 07/24/14 - success (T2)
PVR - 11/2018, 4/2021 success (with family),4/2023 fail
SGN - 09/04/2014 - success (visa on arrival), 02/15/2017 - denied (visa on arrival)
SHA - 11/10/2014 - success
SJD - 6/2017 & 6/2018 - success (with family)
SIN - 2/3/2016 - denied, 5/3/2017 - success; 9/16/17 - success at APEC lane
TPE - 07/24/14 - success (T2), 9/30 - success (T1), 10/12 - Denied (T2), 02/24/2015 - success (T1), 5/11 & 5/13 - success (T1)
YUL - 11/2014 - success inbound (repeatedly into 2016 via dip line)
YVR - 06/2015 - success inbound
YYZ - 07/2016 - Success inbound
SCL - 04/02/2017 - Success inbound
LIM - 12/04/2017 - Success inbound

China land crossings from HK:
Lo Wu, Lok Ma Chau, Huanggang, Shenzhen Bay - 09/29/14 reported - success

China Train crossings from HK:
Dongguan and Guangzhou - 09/29/14 reported - success
Hung Hom (Hong Kong's International Train Station) - 04/30/15 - success in both directions

China Seaports from HK/Macau:
Shekou, Zhongshan, Zhuhai and Baoan and and Macau/China ferry terminal in Hong Kong - 09/29/14 reported - success

[On all above China-HK crossings look, to use ABTC to enter/exit China, look for the "Special" counters]

For CGK: Go to line marked 3 on left side just before main immigration hall. If you get to line in main hall you've gone too far. Do not use crew line.



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US/Canadian Issued APEC Business Travel Card (ABTC): Updates, Experiences, Q&A

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Old Jan 4, 2021, 8:52 pm
  #1696  
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Join Date: Feb 2003
Posts: 10,227
The card is worth it if it helps you avoid even one or two half hour plus immigration waits in NRT, BKK, SIN, or PEK/PVG. In China and Thailand at least it also entitles you to use the first/business class security screening. No harm in applying, I doubt they'll deny you if you have even somewhat regular biz travel to the region. Definitely worth the price for me living in Asia and traveling to virtually all the APEC countries in the region on a regular basis (pre Corona of course). I also have never been questioned when using it on a holiday trip although I usually check business on the immigration form anyway.
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travelinmanS is offline  
Old Jan 6, 2021, 9:13 pm
  #1697  
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Originally Posted by wilp888
I think they have to take a picture or fingerprints. I can't remember because it was so long ago.
I think they also needed to take a signature on an electronic pad.
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Old Jan 21, 2021, 9:33 pm
  #1698  
 
Join Date: Feb 2006
Location: Verdi, NV, SFO & Olympic (aka Squaw )Valley.
Programs: Ikon Pass Full + AS Gold + Marriott Titanium + Hilton Gold. Recovering UA Plat. LT lounge AA+DL+UA
Posts: 3,823
I'm a US citizen. My APEC card expires in August. For the life of me I can't figure out how to renew.

The website lets me request a new card---which puts me through a flow that does not actually work on Safari on a Mac.

Has anyone else had success renewing their APEC card recently?
worldwidedreamer is offline  
Old Jan 22, 2021, 12:31 pm
  #1699  
 
Join Date: Sep 2013
Posts: 464
Originally Posted by worldwidedreamer
I'm a US citizen. My APEC card expires in August. For the life of me I can't figure out how to renew.
You're trying too early. The renewal link will show up at the T-30 day mark.
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RandomNobody is offline  
Old Jan 23, 2021, 10:41 pm
  #1700  
 
Join Date: Feb 2006
Location: Verdi, NV, SFO & Olympic (aka Squaw )Valley.
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Posts: 3,823
Originally Posted by RandomNobody
You're trying too early. The renewal link will show up at the T-30 day mark.
Guess I'll have to wait. Still seems a little strange because it can take weeks to send out a new card. But...government?
worldwidedreamer is offline  
Old Jan 26, 2021, 10:26 am
  #1701  
 
Join Date: Sep 2013
Posts: 464
Originally Posted by worldwidedreamer
Still seems a little strange because it can take weeks to send out a new card.
It took mine 4-5 days to arrive.
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RandomNobody is offline  
Old Feb 15, 2021, 8:55 pm
  #1702  
 
Join Date: Oct 2009
Posts: 643
I'd fly to Asia *constantly*, and I'd really like an APEC card. However, I'm not sure if my business would apply and I'd like some insight on whether there are downsides to giving this a shot.

I have an LLC for my website, which is centered on providing airport lounge reviews, with a focus on Asia (www.loungesharks.com). I *do* sometimes hop on a flight to get into a lounge, and I go out of my way to visit lounges at airports I wouldn't otherwise use.

Do I have a case here? Any reason not to apply?

Thanks,
Daniel
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Old Feb 15, 2021, 10:48 pm
  #1703  
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Originally Posted by danielm
I'd fly to Asia *constantly*, and I'd really like an APEC card. However, I'm not sure if my business would apply and I'd like some insight on whether there are downsides to giving this a shot.

I have an LLC for my website, which is centered on providing airport lounge reviews, with a focus on Asia (www.loungesharks.com). I *do* sometimes hop on a flight to get into a lounge, and I go out of my way to visit lounges at airports I wouldn't otherwise use.

Do I have a case here? Any reason not to apply?

Thanks,
Daniel
You're way overthinking this - most Customs inspectors I've dealt with while renewing this card barely even know what it is, and just ask me a cursory "do you have business in Asia" without going into detail. Describing a consumer market research firm based on Asia-based hospitality services is far more information than they will need, but you can always offer a link to your website if you get unlucky and encounter an inspector at the interview who just wants to be difficult.
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Old Feb 19, 2021, 1:09 pm
  #1704  
 
Join Date: Feb 2006
Location: Verdi, NV, SFO & Olympic (aka Squaw )Valley.
Programs: Ikon Pass Full + AS Gold + Marriott Titanium + Hilton Gold. Recovering UA Plat. LT lounge AA+DL+UA
Posts: 3,823
So I obtained my APEC travel card in mid-2019, and for obvious reasons have used it only a couple times. Wonder if this will make it less probable or me to renew later this year. Any recent experiences?
worldwidedreamer is offline  
Old Feb 19, 2021, 1:13 pm
  #1705  
 
Join Date: Sep 2002
Location: PVD/BOS, PIT
Programs: UA 1K/1MM ★G, DL Silver, Amtrak ES, Hilton Diamond,Nexus
Posts: 247
Originally Posted by worldwidedreamer
So I obtained my APEC travel card in mid-2019, and for obvious reasons have used it only a couple times. Wonder if this will make it less probable or me to renew later this year. Any recent experiences?
My last renewal came after a year with no travel to Asia. No questions were raised. I received the renewal card quickly.
droopydog is offline  
Old Feb 24, 2021, 5:20 pm
  #1706  
 
Join Date: Jan 2021
Posts: 29
Does anyone else have Nexus and a APEC card? I've been trying to get an interview for the past 15 months, and have had 6 different appointments canceled since for some reason the scheduling software only lets me schedule an APEC interview at a NEXUS location, and those are all not taking appointments. I am based in Phoenix, and would much rather schedule with a local office, but apparently am restricted to Nexus centers for some reason. Any tips? Short of that, I am worried I am going to eceed the 720 day interview requirement since there are now 0 appointment available due to Nexus enrollment centers with my most recent 3/22 interview having just been canceled again today. Thanks
hisoka is offline  
Old Feb 24, 2021, 5:26 pm
  #1707  
 
Join Date: Sep 2002
Location: PVD/BOS, PIT
Programs: UA 1K/1MM ★G, DL Silver, Amtrak ES, Hilton Diamond,Nexus
Posts: 247
Originally Posted by hisoka
Does anyone else have Nexus and a APEC card? I've been trying to get an interview for the past 15 months, and have had 6 different appointments canceled since for some reason the scheduling software only lets me schedule an APEC interview at a NEXUS location, and those are all not taking appointments. I am based in Phoenix, and would much rather schedule with a local office, but apparently am restricted to Nexus centers for some reason. Any tips? Short of that, I am worried I am going to eceed the 720 day interview requirement since there are now 0 appointment available due to Nexus enrollment centers with my most recent 3/22 interview having just been canceled again today. Thanks
You have your Nexus card already? (Meaning it is not trying to schedule a Nexus interview…) If so, not sure why your APEC card interview would be restricted to a Nexus centre. My APEC interview was in Houston.
droopydog is offline  
Old Feb 24, 2021, 5:42 pm
  #1708  
 
Join Date: Jan 2021
Posts: 29
Yeah, I already have my Nexus card, just trying to add APEC. I've emailed multiple times asking why I cant get a Phoenix interview, and I just get the boilerplate that I need to schedule online. I tried to do a interview on arrival like they do with global entry in San Francisco, and after doing the interview, they told me that since I have a Nexus card, they couldn't add the APEC to my account. After trying for 3 hours, I gave up. Its been a battle.


See attached the photo showing my Nexus, conditionally approved APEC, but then the only scheduling sites that show up at NEXUS centers.
hisoka is offline  
Old Feb 25, 2021, 8:34 am
  #1709  
Original Member
 
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,639
Originally Posted by hisoka
Yeah, I already have my Nexus card, just trying to add APEC. I've emailed multiple times asking why I cant get a Phoenix interview, and I just get the boilerplate that I need to schedule online. I tried to do a interview on arrival like they do with global entry in San Francisco, and after doing the interview, they told me that since I have a Nexus card, they couldn't add the APEC to my account. After trying for 3 hours, I gave up. Its been a battle.


See attached the photo showing my Nexus, conditionally approved APEC, but then the only scheduling sites that show up at NEXUS centers.
You're not a Canadian citizen are you? Speculating if you are Canadian citizen, the APEC card is actually "issued" by Canada (but outsourced to CBP) so the ABTC interview has to involve CBSA?
seawolf is offline  
Old Feb 25, 2021, 2:25 pm
  #1710  
 
Join Date: Jan 2021
Posts: 29
mmm. I am not a Canadian (American, residing in Arizona), but as my parents are up in BC, I completed my Nexus interview at YVR (converted GE to Nexus since I was crossing the boarder frequently when seeing my parents). So, maybe this is due to my card being issued in Canada? That would be a bummer, I guess if that's the case, I should renew in 2023 in Blaine or some other US based center.

I do see a remote option becoming available, so if I can actually get an appointment, maybe that will solve the issue. Will just have to keep a close eye on it I guess.
hisoka is offline  


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