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ABTC/APEC Business Travel Card for US/Canadian Citizens: Updates, Experiences, Q&A

Old Jun 23, 14, 11:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Boraxo
US/Canadian-issued ABTC can only be used to access the APEC/Crew/Diplomat lane. It does not replace/waive any visa requirements. Chinese embassy webpages mentioning visa not being required is for ABTC with CHN endorsed on the back. No US/Canadian-issued ABTC will have that endorsement.


Locations confirmed up and running:
AUS
BOS (Logan) only one of the two signature pads was working (late nov 2014)
BOS (Logan) still only 1 signature panel working, and a bit of confusion, but it all worked out (Jan 2015)
CVG (Minneola Pike)
EWR
IAD signature capture working in GE enrollment center; walk-in accepted after appointments accommodated - I was in the office for less than two minutes
IAH (outside security in E, no word on inside security GE office yet)
JFK (walk-in accepted; entrance directly across from Central Diner on arrivals level, T-4)
LAS
LAX
Long Beach, CA (downtown CBP Seaport offices, not LGB airport); posted as No Walk In, but may accommodate just the signature capture
MIA
MCO
ORD
PHX (Terminal 4, behind #6 baggage carousel)
SEA (Nexus office)
SFO (walk-in)
TUS (walk-in accepted)
Washington, DC/Reagan Bldg. walked in, only person there, signature captured, walked out, all within 5 minutes
YYZ (Nexus office)
YVR (Nexus office)

Usage Experience Updates:

BKK - 11/11/14 - success, 03/19/17 - success, 05/10/17 - success
CGK - 02/20/15 - denied (exit), 05/10/17 - success (exit), 08/20/17 - success (entry)
CRK - 10/28/16 - success, but only 30 days, not 59 days for no-endorsement US issued ABTC.
CTU - 03/18/16 - denied -(APAC lane has limited hours)
CUN - 12/30/17 & 12/27/19 - success (with family) but difficult to enter express lane due to pushback from line monitor
DMK - 9/20/17 inbound - success, had to go under lane ropes; use Official/Diplomatic, not Crew. No APEC markings.
DPS - 03/08/15 - success but with pushback (exit)
GMP - 09/18/14 - success, 03/18/15 - success (arrival)
HKG - 09/21/14 - success, 02/28/15 - success, 02/29/15 - success (exit), 3/18/17 success, 3/19/17 - success (exit)
HND - 07/30/14 - success
ICN - 09/13/14 - success, 03/24/25 - success (departure)
KUL - 03/10/16 - success
MEX - 06/28/15 - success, 7/11/17 - success
MNL - 11/27/2015 - success (T1) (business visa not necessary for U.S. citizens) 59 days (depends on agent training. Most give 59, some give only 30, (Oct 2018))
NRT - 12/1/2014 - success both inbound and outbound immigration (visa not needed); 9/25/17 - inbound success
PEK - 07/25/14 - success (T3)
POM - 11/01/15 - denied, PNG immigration has a sign saying "only endorsed ABTC cards"
PVG - 07/24/14 - success (T2)
PVR - 11/2018, 4/2021 success (with family)
SGN - 09/04/2014 - success (visa on arrival), 02/15/2017 - denied (visa on arrival)
SHA - 11/10/2014 - success
SJD - 6/2017 & 6/2018 - success (with family)
SIN - 2/3/2016 - denied, 5/3/2017 - success; 9/16/17 - success at APEC lane
TPE - 07/24/14 - success (T2), 9/30 - success (T1), 10/12 - Denied (T2), 02/24/2015 - success (T1), 5/11 & 5/13 - success (T1)
YUL - 11/2014 - success inbound (repeatedly into 2016 via dip line)
YVR - 06/2015 - success inbound
YYZ - 07/2016 - Success inbound
SCL - 04/02/2017 - Success inbound
LIM - 12/04/2017 - Success inbound

China land crossings from HK:
Lo Wu, Lok Ma Chau, Huanggang, Shenzhen Bay - 09/29/14 reported - success

China Train crossings from HK:
Dongguan and Guangzhou - 09/29/14 reported - success
Hung Hom (Hong Kong's International Train Station) - 04/30/15 - success in both directions

China Seaports from HK/Macau:
Shekou, Zhongshan, Zhuhai and Baoan and and Macau/China ferry terminal in Hong Kong - 09/29/14 reported - success

[On all above China-HK crossings look, to use ABTC to enter/exit China, look for the "Special" counters]

For CGK: Go to line marked 3 on left side just before main immigration hall. If you get to line in main hall you've gone too far. Do not use crew line.
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ABTC/APEC Business Travel Card for US/Canadian Citizens: Updates, Experiences, Q&A

Old Oct 26, 17, 7:47 am
  #1336  
Original Member
 
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
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Originally Posted by seawolf View Post
Passed Senate on 26 SEP.
S.504 - Asia-Pacific Economic Cooperation Business Travel Cards Act of 2017

Passed both Senate and House. Sent to White House on 25 OCT.

<deleted by moderator>

Last edited by TWA884; Oct 26, 17 at 10:53 am Reason: Comment better made in OMNI/PR
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Old Oct 27, 17, 3:50 am
  #1337  
 
Join Date: Oct 2002
Location: Bangkok, Thailand
Posts: 217
Originally Posted by jamienbaker View Post
Thanks. As long as there's no harm in asking. I arrive at 1500 which is the hell on earth widebody crunch at DPS...maybe I'll just swing for the airport VIP service.

Appreciate you weighing in.

Best, Jamie
I have used mine twice, and about at that same time. No problems and no questioned asked. Better yet, nobody in the queue, while there were hundreds in the normal channels.

BTW, I am not sure whether the VIP fast track service has come back. Last time I was there, they had stopped VIP service, apparently due to someone going public with the requested "special services fee" from immigration.
tookay is offline  
Old Oct 30, 17, 1:47 pm
  #1338  
 
Join Date: Feb 2005
Location: TPA and NoVA
Programs: UA Global Services 3MM, Hyatt Globalist
Posts: 2,923
Best Method to Contact CBP - APEC Card Never Arrived

Hey all,

I hope that this is the right forum to post this question (if not, Mods, please feel free to move it!):

I was approved for an APEC card after having my signature collected at IAD over a month ago (this was an add-on to my existing TTP Global Entry). My card has not arrived in the mail, but a colleague who was approved and had their signature collected on the same day received their card over two weeks ago.

I have several trips to Asia coming up, and this card will be very important when arriving at several of the airports. I have tried calling the CBP phone number, but none of the choices apply to my issue, sent an email through the CBP website, but the auto response says that an initial reply may take 10-15 business days.

Anyone have an alternative to what I have already tried?

Many thanks!
meducate is offline  
Old Oct 30, 17, 5:56 pm
  #1339  
 
Join Date: Sep 2013
Posts: 410
There was an "Order Replacment Card" in the old GOES system. Is there one in TTP?

At worst, you could go to the CBP office you went to for signature capture and complain.
RandomNobody is offline  
Old Oct 30, 17, 10:42 pm
  #1340  
 
Join Date: Apr 2008
Location: Hong Kong
Programs: asia miles
Posts: 391
Originally Posted by bocastephen View Post
Taoyuan airport staff have been retrained and counseled on the proper acceptance of all APEC cards regardless of endorsement - if your card lacks an endorsement or visa, just use your passport along with the card. In these cases, the card is not used to enter or exit the country, the passport is - the card is just used to access the shorter line, same as the use of any APEC card in the US or Canada.
I had no issue earlier this year but last week, "I simply got my ... kicked" from the APEC counter and shouted at to go to the regular counter by the officer. Not sure if it is an isolated case or not
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Old Oct 30, 17, 10:47 pm
  #1341  
 
Join Date: Apr 2008
Location: Hong Kong
Programs: asia miles
Posts: 391
Originally Posted by jamienbaker View Post
Whats the general consensus on leisure use? Ive used for business about a half dozen times, never an issue.

In SGN on holiday, I asked if I could use when departing. Agent said sure, but not with family. So I stuck with them rather than separate.

I ask because Im going solo to DPS in a bit, plan is to politely ask on arrival if I may use.

Any harm in this?
I generally use it when travelling on leisure and no issue. I just put "business" as reason to travel on the immigration card.

Generally they would accept you to be joined by a child but not an adult. The other day in Osaka, I saw a guy trying to go though the APEC counter on departure with all his family (10+ people). He was told he can be join by one guest only, the rest have to use the regular counter
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Old Oct 31, 17, 7:57 am
  #1342  
 
Join Date: Feb 2005
Location: TPA and NoVA
Programs: UA Global Services 3MM, Hyatt Globalist
Posts: 2,923
Originally Posted by RandomNobody View Post
There was an "Order Replacment Card" in the old GOES system. Is there one in TTP?

At worst, you could go to the CBP office you went to for signature capture and complain.
Thanks! Just went online and ordered a replacement card.
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Old Nov 2, 17, 2:47 pm
  #1343  
 
Join Date: Mar 2007
Location: WAS / NYC / TYO
Programs: American Express got a hit man lookin' for me
Posts: 4,073
Possibly dumb question, but do you have to go to an enrollment center when renewing a US ABTC? I just renewed mine online and the website prompted me to make an appointment in a pop-up window, but I couldn't choose any times (times displayed but were not clickable), so closed the pop-up and the rest of the application went through without issue. Not sure whether I am doing this right.
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Old Nov 2, 17, 4:15 pm
  #1344  
 
Join Date: Sep 2013
Posts: 410
Nobody has yet reported having to do a signature re-capture on an ABTC renewal.

But even if you did need one, CBP HQ mandates that they can be walk-ins.
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Old Nov 4, 17, 8:38 am
  #1345  
Original Member
 
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
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Originally Posted by seawolf View Post
S.504 - Asia-Pacific Economic Cooperation Business Travel Cards Act of 2017

Passed both Senate and House. Sent to White House on 25 OCT.
Became law - 2 NOV

Sunset clause removed.
Powers106 and jerrywu like this.
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Old Nov 6, 17, 12:44 am
  #1346  
 
Join Date: Apr 2012
Location: SFO
Programs: AS MVP Gold 75K, UA Gold, Marriott LTT, Avis President's Club
Posts: 1,537
Decided to apply for this while renewing global entry. Is the gist of this that I would get to use an expedited line when arriving at participating countries?
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Old Nov 6, 17, 5:59 am
  #1347  
 
Join Date: Oct 2006
Location: Based in Michigan, but I could be anywhere!
Programs: Hilton, American, Club Carlson, United, Marriott, Starwood
Posts: 409
Originally Posted by JHake10 View Post
Decided to apply for this while renewing global entry. Is the gist of this that I would get to use an expedited line when arriving at participating countries?
You have pretty much summed it up for US/CA based travelers. Given that Congress just passed a long-term/permanent extension, maybe we'll get past this whole "transitional" thing, and start working on endorsements. (OK, rose-colored glasses, but a guy's gotta have a dream...)
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Old Nov 7, 17, 5:51 am
  #1348  
 
Join Date: Mar 2002
Location: Bangkok
Programs: CX Gold, UA Silver, AA Gold (1MM), Marriott Plat
Posts: 117
Just renewed a card my APEC card due to expire 17-JAN-2018, online today, so it seems the renewal window has widened. It took my $70, and then it says the application was approved, new card expires 17-JAN-2023. It did not say when the card will be mailed, I hope soon.

Last edited by hpvamp; Nov 7, 17 at 6:04 am
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Old Nov 7, 17, 7:42 am
  #1349  
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Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
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Originally Posted by hpvamp View Post
Just renewed a card my APEC card due to expire 17-JAN-2018, online today, so it seems the renewal window has widened. It took my $70, and then it says the application was approved, new card expires 17-JAN-2023. It did not say when the card will be mailed, I hope soon.
ABTC issued on/after 1SEP2015 should expire 5 years or passport expiration whichever comes first.
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Old Nov 7, 17, 5:17 pm
  #1350  
 
Join Date: Apr 2016
Posts: 40
Originally Posted by seawolf View Post
ABTC issued on/after 1SEP2015 should expire 5 years or passport expiration whichever comes first.
Just curious where you found that date - I got my APEC card in 2016, but it's valid for only three years. Could you have meant to type 1SEP2016 instead? Granted, it's sort of a moot point since the cards are all by now issued for 5 years.

EDIT: To stop potential confusion before it starts, my passport IS valid beyond what would have been the five-year mark in 2016 (i.e., 2021).

Last edited by Nexpoman; Nov 7, 17 at 5:22 pm Reason: more info
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