Best Way to Compliment Hotel Management Staff?
Prior to my hotel stays, I often phone the front desk manager or the GM's assistant to arrange a specific room location. After my stay I want to acknowledge their assistance (and that of other staff) in a way that is meaningful to them.
I've sent snail mail letters to the GM, but generally haven't received responses. E-mail or a phone call are certainly faster, and more likely to elicit response, but may not stand out as much. Maybe I should send a compliment about the GM to the hotel chain's frequent guest program. What do other folks do? What feedback is appreciated the most? |
I've brought bottles of wine with me for people that had been helpful prior to my arrival.
On check in, or during the stay -- I have ordered a pizza for the front desk staff to be delivered (prepaid of course :) ). |
We had a really great front desk manaager at our hotel in Stockholm help us out a bit and we got her some fine chocolates to share with her staff when we left. They seemed to like it.
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