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-   -   Caution:Trying to "game" the system (https://www.flyertalk.com/forum/travelbuzz/565800-caution-trying-game-system.html)

fastair Jun 5, 2006 8:00 am

Caution:Trying to "game" the system
 
From the USA today online travel section today:
http://blogs.usatoday.com/sky/


Be aware about buying refundable tickets to get thru security/bumps..

"Two city police officers who patrolled Philadelphia International Airport for more than five years are being probed for allegedly buying refundable tickets on numerous sold-out flights. Officials say the officers then racked up nearly $10,000 worth of airline vouchers as compensation after being bumped from the sold-out flights. “They would show up for the flight, get bumped, get a round-trip flight credit and also get a refund," US Airways spokesman Morgan Durrant tells The Philadelphia Inquirer (free registration).

Though such a practice would seem to be a legal way to take advantage of both the airline’s rules and its practice of overselling seats, the officers could face trouble on two fronts. First, there’s a question whether the officers made the travel arrangements and changes while on duty. And second, Edward Ohlbaum, professor of law at Temple University, tells the Inquirer that “the behavior might lead a prosecutor to consider theft by deception charges.” Ohlbaum explains that Pennsylvania crime statutes define “deception” as creating a false impression as to one's intentions, the paper writes.

US Airways officials and “two sources familiar with the matter” tell the Inquirer they think the practice had been going on for almost a year. Airline employees apparently became suspicious during last year’s busy Fourth of July weekend, claiming that the men showed up with refundable-fare tickets for two separate oversold flights on July 3. The men received vouchers –- and a refund -– for the first flight. But the Inquirer’s “sources” say a US Airways employee recognized one of the men when he allegedly tried to get bumped from the second oversold flight. The employee denied his request to be bumped from that flight. “With that outcome, the officers did not board the plane and got refunds on their tickets 45 minutes later,” the paper writes. "

LPCJr Jun 5, 2006 8:07 am

I think that the issue here is that they were doing it on city time while working as LEOs at the airport. Additionally, they were doing this to earn free tickets by getting bumped.

There's a big difference between what these guys were doing and simply buying a ticket to get past security.

fastair Jun 5, 2006 8:19 am

Aye, except the Temple Law guy seems to think that there is a 2nd case to be made, that purchase of a ticket implies intention on flying...how does this difer from someone who just uses it to get thru. They both are deceptive in the same way...purchaser has no intention of using the ticket for what it was designed for, to fly.

If they prosicute on this, it could be precident setting.

blort Jun 5, 2006 8:31 am


Originally Posted by fastair
Aye, except the Temple Law guy seems to think that there is a 2nd case to be made, that purchase of a ticket implies intention on flying...how does this difer from someone who just uses it to get thru. They both are deceptive in the same way...purchaser has no intention of using the ticket for what it was designed for, to fly.

If they prosicute on this, it could be precident setting.

Did you read the article?

"And second, Edward Ohlbaum, professor of law at Temple University, tells the Inquirer that “the behavior might lead a prosecutor to consider theft by deception charges.” Ohlbaum explains that Pennsylvania crime statutes define “deception” as creating a false impression as to one's intentions, the paper writes."

Tell me, when somebody buys a refundable ticket, passes through security, and then cancels the ticket, where is the theft occuring?

The guys are morons for scamming VDB compensation. But there's no way a ruling here is going to stop anybody from buying a refundable ticket for the purposes of getting airside. Exactly how would the lack of intent for flying be proven in a court of law in such a case?

TMOliver Jun 5, 2006 8:34 am

On The Clock, A Crime, Off Duty, Simply Sharp Practice
 

Originally Posted by LPCJr
I think that the issue here is that they were doing it on city time while working as LEOs at the airport. Additionally, they were doing this to earn free tickets by getting bumped.

There's a big difference between what these guys were doing and simply buying a ticket to get past security.

I can see substantial violations of the city's employment policies. Doing this sort of thing while "on the clock" certainly qualifies as a firing offense.

But were they off duty, or were the perpetrators "just plain folks", I'm not sure that a 'crime" would have been been committed, at least one in which the wheels of Justice are going to do much turning. Clearly, when the airline sells and continues to sell tickets on a flight for which all the seats have already been sold, it is risking financial exposure. Overbooking is a crap shoot based on odds calculated on the airline's experience on an individual route, time period or flight.

If you or I show up at the airport and make an evaluation that a flight is oversold, but a ticket and claim the compensation for a bump, that's not a crime. In essence, you and I would be betting against the airline's experience, risking our refundable ticket price, but not really much risk, since, were a seat to be available, simply not boarding and claiming the refund.

It's not a crime to do it twice or on multiple occasions, sharp practice, certainly, but unlikely to violate criminal statutes UNLESS (and here's the magic tripwire!) someone with the airline was cooperating in the deception, actually passing on info on over-booked/oversold flights, therefore creating a conspiracy to defraud, and actual fraud when the tickets was redeemed for compensation. This case sure sounds as if the police officers were engaging in the acts alleged during duty time, and seem likely to have had an accomplice with access to booking status.

UnitedSkies Jun 5, 2006 9:06 am

What something no one has mentioned (perhaps it is too obvious) is that this is too easy a way for people with evil (not theft/deception, but evil) intentions to get past security loopholes.

But I do agree the issue at hand is that they were scamming VDB compensation, but airlines are to blame as well for not having any mechanism in place to prevent someone who receive VDB compensation from obtaining a refund for their ticket at the same time. I'm sure the two men who were caught were not the only ones that thought of it. Can I see a show of hands?

blort Jun 5, 2006 9:15 am


Originally Posted by UnitedSkies
I'm sure the two men who were caught were not the only ones that thought of it.

Of course not. But then again, I never thought an airline would bump a full-fare (or close to it) passenger.

divilish Jun 5, 2006 9:16 am

Then by the same logic if you purchase a round-trip ticket for a 1-way flight since it is cheaper at times and only travel on the 1st leg you can be prosecuted?

If they did it on duty then they need to have the book thrown at them, if not it is a problem with the way the airlines do business!

rw55 Jun 5, 2006 9:41 am


Originally Posted by divilish
Then by the same logic if you purchase a round-trip ticket for a 1-way flight since it is cheaper at times and only travel on the 1st leg you can be prosecuted?

If they did it on duty then they need to have the book thrown at them, if not it is a problem with the way the airlines do business!

I would think, based on the article, that the "theft by deception" could be invoked here. Not that the state is likely to waste the money to prosecute.

flyinryan Jun 5, 2006 9:55 am


Originally Posted by UnitedSkies
What something no one has mentioned (perhaps it is too obvious) is that this is too easy a way for people with evil (not theft/deception, but evil) intentions to get past security loopholes.

Oh, no, no. That's what the TSA is there for! :rolleyes:

Tiojelly Jun 5, 2006 10:00 am


Originally Posted by blort
Of course not. But then again, I never thought an airline would bump a full-fare (or close to it) passenger.

Probably not an issue of being bumped -- more likely just the 1st at the podium when VDB's were requested.

At a minimum, the police department should dock their pay, fire them, and get the airline credits as they were "earned" while on duty.

Regarding the comment earlier about the airlines being at fault for giving an immediate refund.... I don't think any of us want to have to wait 8-10 weeks for a refund to post -- let alone the fact there are people out there that do not have credit cards and certainly can't afford to wait for an airline to cut a check.

All this said -- wasn't this a posting about US -- not UA? Maybe another home is needed for the post.

mahasamatman Jun 5, 2006 10:16 am


Originally Posted by blort
Tell me, when somebody buys a refundable ticket, passes through security, and then cancels the ticket, where is the theft occuring?

Perhaps by denying that seat to someone who wants to fly (and thus "stealing" the fare from the airline). But I think that the VDB compensation is probably what he really intends to address.

fastair Jun 5, 2006 10:32 am

No, the reason I posted here was because many people on this board have suggested this method to get around security. Yes I read the article, and I see that buying a ticket for anything other than the intention to fly (getting DB credits, access to sterile terminal...) regardless of the reason is just an extension of what the Temple guy claims is fraud.

While I doubt it has been tested to the point where a precident has been set, if I were one who abused the system in this way for ANY gain, other than to fly, I would keep an eye out for how/if this gets prosecuted. Who is to say that the TSAairlines wouldn't use any rulings to strengthen their hands? I mean tax evasion for Al Capone was a reach, but it worked, mail fraud for Tom Cruise in "The Firm"...in a litigious society, people will push the boundries of laws and precidents to serve them...consumers do it, companies and goverments can too.

John26 Jun 5, 2006 10:59 am

One simple way around this is for airlines to instruct GAs not to give VDBs to customers travelling on refundable fares. Even though UA processes it's lists by status, etc, it also defends its process of selecting volunteers as "not an entitlement" per its own customer relations letters. They could just tell the GAs to skip customers using refundable fares unless there were not enough volunteers.

justhere Jun 5, 2006 11:12 am


Originally Posted by UnitedSkies
What something no one has mentioned (perhaps it is too obvious) is that this is too easy a way for people with evil (not theft/deception, but evil) intentions to get past security loopholes.

But I do agree the issue at hand is that they were scamming VDB compensation, but airlines are to blame as well for not having any mechanism in place to prevent someone who receive VDB compensation from obtaining a refund for their ticket at the same time. I'm sure the two men who were caught were not the only ones that thought of it. Can I see a show of hands?

IMHO, people with evil intentions probably aren't going to be looking to get a refund. They can just buy the cheapest non-refundable fare and still get through security.
Also, the same can normally be accomplished (i.e. just getting airside) using Photoshop.


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