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Originally Posted by B747-437B
Every airline worldwide that I have dealt with clearly indemnifies themselves via the contract of carriage against responsibility for the pax having valid entry documents for the destination. Yes, the airline is responsible to the authorities at destinaton, but the airline has no responsibility to the passenger beyond notifying them that it is the customers responsibility to ensure documentation is in order. By holding itself out as an expert who is willing to answer questions, fully aware the listener plans on relying on that information, the Airlines is accountable to a higher standard. Everyone here is an experienced, seasoned, super-flyer. The OP clearly is not. The question is whether it was reasonable for an average flyer to have acted in the manner of the OP. I say "yes, it was reasonable." Having established Liability, the next issue is damages. I would think any out-of-pocket costs would suffice. No special damages. No untangible damages. |
Originally Posted by andrzej
de-leted...
let's just say the result is not exactly the way as described here... |
Originally Posted by craz
seems that because the OP has been able to get AA to give him a Full refund of his original tkts and give him free tkts for his upcoming trip, that he feels that vindicates him of any Wrong doing.
Id say he was Lucky and Unfortunately probably wont learn anything from it, thinking that if it was his fault AA wouldnt have been so forth-coming. Id say he would be better off seeing it, that He was at fault Also and got lucky that he was able to get what he did out of AA at that. |
Originally Posted by B747-437B
I'm sorry, but I must disagree. American Airlines made one error, namely to board your son without appropriate documentation. You on the other hand made the cardinal error, namely allowing your son not to be in possesion of the appropriate entry documents for Costa Rica.
Every airline worldwide that I have dealt with clearly indemnifies themselves via the contract of carriage against responsibility for the pax having valid entry documents for the destination. Yes, the airline is responsible to the authorities at destinaton, but the airline has no responsibility to the passenger beyond notifying them that it is the customers responsibility to ensure documentation is in order. Finally, just to add some clarification to your narrative, the current statutory fine that Costa Rica administers on the airline for inadmissable passengers is CRC 495,000 (approx USD 996) and not the USD 10000 that you claim they are fining AA. |
Originally Posted by zresnik
Not to offend anyone, but everyone should not be so quick to jump to conclusions when it comes to situations that you think you are experts about. A lot of the times there are extenuating circumstances, and a situation becomes completely different then you expect. In this case, the outcome was in my family's favor, and against the general mood and thought of people posting on this board. Just a thought. Fair enough, but in the future, realize that you have to take ownership of your travel plans and needs (especially when traveling internationally). Airline agents can and will say and do anything; doesn't mean diddly squat to the customs and immigration guards if your docs ain't right. If you're going to make a habit of international travel, keep at least 6 months validity on your family passports, and call embassies and consulates directly for the most up-to-date information. |
Originally Posted by Martinis at 8
What do we have here a bunch of AA employees?
AA are the travel professionals and they should have the right info. Period! . |
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