Compensation for travel delay?
 

Hi...I am new to this board and not sure if this is the right place for this discussion.

Due to mechanical problems, my flight from Vegas to Dallas was delayed resulting in missing my connecting flight to Jax. Husband and I (along with many others) were put up in a Holiday Inn in Dallas overnight and rerouted the next morning. At no time was an apology given. I have been told we should/could receive compensation in the form of vouchers for future flights. Could someone elaborate on this please? What steps should I take to make a complaint?

Was this an American flight? You'd get a better response posting on the AA forum, where all the American flyers hang out.

Oh...and welcome to FlyerTalk.

[This message has been edited by tom911 (edited 06-30-2002).]

Welcome to Flyertalk! I agree with tom911, given there are so many airline-specific customer-response idiosyncracies, issues like this are best addressed within those forums. But if it helps you here is a thread posted on the UA board, for a shorter mechanical delay:

http://www.flyertalk.com/forum/Forum50/HTML/012829.html

Thanks...it was a Delta flight. So I guess I should go to Delta. I met a guy at the airport who told me about this site. Very good site. Glad I found it.

I don't think the airline owes you anything.

They did the best they could, considering that the plane was not airworthy at the moment.

Travel tips:
http://members.aol.com/ajaynejr/travel.htm