Status "HK" same as "OK"?
Nov 16, 2000 | 6:57 am
#1
Original Poster
Join Date: May 2000
Location: WAS
Posts: 1,107
Status "HK" same as "OK"?
My FRA-PIT-SFO tickets on US for a trip over X-mas and New Year's, issued by a travel agent who said the flights were confirmed show "HK" in the status field instead of the usual "OK". Does it mean the same as "OK" (ie flights are confirmed and if denied board I am entitled to compensation)? Knowing would make me a bit less nervous about a trip that with a lousy departing time is already leaving me with frayed nerves.
Yonatan
Yonatan
Nov 16, 2000 | 7:25 am
#2
Join Date: Jun 2000
Location: London, home of the world's favourite airline
Posts: 184
HK = Holding Confirmed.
It's an internal system code for when the booking price was looked up by the reservationist.
Your ticket should have an OK, though. Ring the airline (I know that's going to be a pain) and tell them your ticket has HK instead of OK. If the person you speak to says HK = OK, then take the person's full name, note the time and date of the call, and say 'thank you'.
Better safe than sorry.
It's an internal system code for when the booking price was looked up by the reservationist.
Your ticket should have an OK, though. Ring the airline (I know that's going to be a pain) and tell them your ticket has HK instead of OK. If the person you speak to says HK = OK, then take the person's full name, note the time and date of the call, and say 'thank you'.
Better safe than sorry.
Nov 16, 2000 | 12:48 pm
#4
Join Date: Mar 2000
Location: Seattle
Programs: AS MVP Gold
Posts: 1,093
During my days at DL Reservations, the "HK" status had nothing to do with who looked up the fare but everything to do with that particular flight segment being recognized as "confirmed" (with appropriate seat inventory having been decremented) in the airline's reservations system.
You should be just fine with an "HK" status on your ticket.
You should be just fine with an "HK" status on your ticket.
