Go Back  FlyerTalk Forums > Travel&Dining > TravelBuzz
Reload this Page >

Paid airport concierge service / "meet & greet"...opinions? comments?

Community
Wiki Posts
Search

Paid airport concierge service / "meet & greet"...opinions? comments?

Thread Tools
 
Search this Thread
 
Old Oct 26, 2015, 10:23 am
  #1  
Original Poster
 
Join Date: Aug 2005
Posts: 21
Paid airport concierge service / "meet & greet"...opinions? comments?

If you've used one of the paid services, such as RML Airport Concierge or Global Airport Concierge, how was your experience?
silentnonrev is offline  
Old Oct 26, 2015, 12:22 pm
  #2  
FlyerTalk Evangelist
 
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
there are a couple threads on VIP services in Travel Products and TravelBuzz

ive never understood why so little discussion on FT
Kagehitokiri is offline  
Old Oct 27, 2015, 6:53 am
  #3  
Moderator: CommunityBuzz!, OMNI, OMNI/PR, and OMNI/Games & FlyerTalk Evangelist
 
Join Date: Nov 2000
Location: ORD (MDW stinks)
Programs: UAMM, AAMM & ExPlat, Marriott lifetime Plat, IHG Plat, Hilton Diamond
Posts: 23,506
Originally Posted by Kagehitokiri
there are a couple threads on VIP services in Travel Products and TravelBuzz
As Community Buzz forum is about Flyertalkers meeting up, I'm moving this thread to TravelBuzz, thanks Kagehitokiri

Willie
co mod CommunityBuzz forum
Sweet Willie is offline  
Old Oct 27, 2015, 4:22 pm
  #4  
Suspended
 
Join Date: Mar 2014
Posts: 1,684
If you have that much money to burn, why not fly private?
ou81two is offline  
Old Oct 27, 2015, 9:35 pm
  #5  
FlyerTalk Evangelist
 
Join Date: Nov 2006
Location: Bangkok or San Francisco
Programs: United 1k, Marriott Lifetime PE, Former DL Gold, Former SQ Solitaire, HH Gold
Posts: 11,886
Originally Posted by ou81two
If you have that much money to burn, why not fly private?
I use one all the time in Bangkok. Not expensive at all. For two people, including golf-cart to Immigration, Fast Path, luggage pickup, transportation down town BKK less than $150.
smc333 likes this.
Tchiowa is offline  
Old Oct 27, 2015, 9:38 pm
  #6  
A FlyerTalk Posting Legend
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
The services and prices vary widely. Some are offered by hotels or airlines, while I suspect that most are independent contractors that operate with the approval of the airport (and its security, customs, and immigration functions if applicable). In some airports, things are sufficiently efficient and pleasant that a paid service seems unnecessary. An example would be Jet Quay at SIN.
MSPeconomist is offline  
Old Oct 27, 2015, 10:27 pm
  #7  
 
Join Date: Aug 2010
Location: ORD
Programs: AA EXP >3 Million miles,HH Lifetime Diamond
Posts: 2,887
We used bid vest in jnb which was an add on to tour services there. Met us at the gate and took us to immigration and to connecting flight to victoria falls We had some friends meeting us with a tight connection from lhr and bid vest was instrumental in communicating with the gate staff so that the con newton was met. When the four of us got on the plane, the pilot said, i dont know what the delay was,but we are ready to go. Was a wonderful service.
worldiswide is offline  
Old Oct 28, 2015, 2:36 pm
  #8  
FlyerTalk Evangelist
 
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
J/F is a fortune compared to airport VIP
J/F doesnt always provide what VIP can

Last edited by Kagehitokiri; Oct 28, 2015 at 2:45 pm
Kagehitokiri is offline  
Old Oct 28, 2015, 2:53 pm
  #9  
Accor Contributor Badge
 
Join Date: Jun 2001
Location: Lake Oswego, Oregon or Costa Alegre take your pick
Programs: AS MVPG,
Posts: 1,066
maybe it depends on the airport and trip length

For example flying into TLV and going through the hassle of passport control and all that is usually a hot mess. After 24 hours of international travel that can be worth the cost and trouble of booking a "VIP" meet and greet. You would be out in a flash and in the car headed to your hotel bed. The only way I know to insure that sort of booking is through a hotel concierge ahead of time in TLV. That to me is worth it.

In the USA for me not worth the cost. In other difficult places maybe worth the consideration.
ijkh is offline  
Old Oct 29, 2015, 1:56 pm
  #10  
FlyerTalk Evangelist
 
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
I paid for a meet & greet for arrival at HCM city. It was a package deal for the pre-visit acceptance letter, assistance with Visa On Arrival, and transportation to hotel.

I thought it was a pretty good value for not having to mess with logistic details on a first visit to a new country and not having a lot of time.

Details in a thread of the Destination forum if interested.
MarcelM likes this.
goodeats21 is online now  
Old Oct 30, 2015, 10:19 am
  #11  
 
Join Date: Dec 2005
Location: California
Programs: AA EXP...couple hotels and cars too
Posts: 4,548
Originally Posted by Kagehitokiri

ive never understood why so little discussion on FT
Prolly because very frequent flyers are over-represented on FT. (ie most FT members fly a lot). As a result they tend not to need the hand holding.

We see the occasional "my parents need..." threads, or maybe a luxury traveler "i'll be with my wife and kids and its a new airport" threads.

But most people wont pay the silly $$$ for what amounts (usually) to a meet. The level of assistance with connections and through governmental functions seems quite variable....
Exec_Plat is offline  
Old Nov 1, 2015, 5:27 pm
  #12  
FlyerTalk Evangelist
 
Join Date: Nov 2006
Location: Bangkok or San Francisco
Programs: United 1k, Marriott Lifetime PE, Former DL Gold, Former SQ Solitaire, HH Gold
Posts: 11,886
Originally Posted by Exec_Plat
Prolly because very frequent flyers are over-represented on FT. (ie most FT members fly a lot). As a result they tend not to need the hand holding.

We see the occasional "my parents need..." threads, or maybe a luxury traveler "i'll be with my wife and kids and its a new airport" threads.

But most people wont pay the silly $$$ for what amounts (usually) to a meet. The level of assistance with connections and through governmental functions seems quite variable....
I've tried it in a few places. The only place I use it regularly is Bangkok because the walk between gate and Immigration can be quite long (although they have a lot of moving walkways) and the meet and greet includes a golf cart through the airport. To paraphrase Forrest Gump, "lazy is as lazy does".
Tchiowa is offline  
Old Nov 1, 2015, 5:36 pm
  #13  
FlyerTalk Evangelist
 
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
so LH FCT is hand holding? why so much discussion by paid flyers?

IIRC LH VIP offers better car to plane flexibility than LH FCT
and paid VIP/VVIP car to plane is available at many airports

isnt it valuable to many business travelers to skip ALL queues when F doesnt provide it?
sometimes also possible to have (nonpax) guests in VIP lounge and or at plane arrival

i dont need my hand held, i dont want to spend any time in airports
Kagehitokiri is offline  
Old Nov 2, 2015, 5:47 am
  #14  
 
Join Date: Aug 2005
Programs: LH, SPG
Posts: 296
I looked through what Global Airport Concierge offers. It seems to me that for most airports it's just an escort at a rather steep price. For some others they resell the airport's own VIP package at a 50% markup. I've been using airport-provided VIP services and I find they're usually great value (I.e. better than LH's HON service in Frankfurt for example) but they're also pretty easy to book directly.
martona is offline  
Old Mar 29, 2019, 9:41 am
  #15  
 
Join Date: Mar 2019
Programs: Aeroplan
Posts: 1
Waste of money - GLOBAL AIRPORT CONCIERGE

Used this "service" on 22/11/2018 in Mumbai AirportI was astonished that there was NO FAST TRACK whatsoever. The agent basically babysat us and sent us to the various queues where we waited like anyone else.We could not see a single reason to have spent so much money on a service that did exactly zero for us and did not, in any way, resemble a VIP FAST TRACK service such as we have used elsewhere. The reason to drop several hundred USD is to circumvent and speed up arrivals. This simply did not happen.I am thoroughly disappointed with this service & feel horribly mislead and duped.This organization was not at all transparent and honest about what they could and could not provide at the MUMBAI Airport.I understand that different airports/countries "allow" different levels of service. It is their responsibility to know precisely what you can and cannot do and IMPART THIS to the client. Thank G-d I did not use them for departures.By being deceptive and over-promising, I am turned Global Airport Concierge forever.I feel like a complete idiot for trusting this company. My wife thought I was mad to have spent this money for zero benefit.It is a short-sighted money-grabbing exercise in not being upfront with clients.Instead of a client for life who travels a GREAT deal and uses this sort of service, they have lost me and my circle of well-heeled friends.
VIP whisking is a great service if it delivers. GLOBAL AIRPORT CONCIERGE failed at the MUMBAI AIRPOR on 22/11 for us
howard.binder is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.