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Does EU261 count in this case?
I have a TP flight coming up on the 20th CMN-LIS-MXP. I decided to check the reservation and found out TP canceled my CMN-LIS, and rebooked for the 19th, but the LIS-MXP is still on the 20th. First off it’s ridiculous that they think that’s an okay schedule. Second, I never received a notification about this change, it was very lucky I check my reservations every once in a while and I spotted it. Would EU261 apply because I never received notification, and it’s now within two weeks?
I’m going to call TP to try to change to the 1300 flight on the 20th, but I was just going to see if I deserve some compensation. |
Can you find out when the change was made?
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Originally Posted by MSPeconomist
(Post 29048982)
Can you find out when the change was made?
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Deserve isn't quite the term I'd use to describe EC261 - you're either entitled or you're not, it's not a discretionary or negotiable piece of legislation.
You are correct in saying that flight changes between one and two weeks can attract compensation, but only if the airline fails to provide alternative flights which depart or arrive within certain criteria:
These timings get tighter for notifications within one week. If TP meet these criteria when you ask them to re-route you, then you do not have a claim. |
Originally Posted by NWIFlyer
(Post 29054261)
Deserve isn't quite the term I'd use to describe EC261 - you're either entitled or you're not, it's not a discretionary or negotiable piece of legislation.
You are correct in saying that flight changes between one and two weeks can attract compensation, but only if the airline fails to provide alternative flights which depart or arrive within certain criteria:
These timings get tighter for notifications within one week. If TP meet these criteria when you ask them to re-route you, then you do not have a claim. |
Originally Posted by dinoscool3
(Post 29054298)
Thanks. Originally was changed to leave 24 hours in advance, but with my MXP flight remaining at the same time, so there was an overnight in LIS. I called in to change, I'm now leaving CMN on the 20th my original day in the afternoon, and I'm arriving in MXP about 6 hours later at 23:30 (which also means I'll have to overnight there because the last bus heading north leaves at 23:40). I sent a complaint through TP's online system. We will see if/when they get back to me!
Royal Air Maroc has a 12:05 PM non-stop flight that gets to Milan (MXP) at 4:15 for $185 |
Originally Posted by LA2CDG
(Post 29054976)
Unless you need the miles, maybe you can ask TAP to cancel and get your money back.
Royal Air Maroc has a 12:05 PM non-stop flight that gets to Milan (MXP) at 4:15 for $185 |
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