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-   -   Why is name change not allowed in a ticketed booking? (https://www.flyertalk.com/forum/travelbuzz/1801337-why-name-change-not-allowed-ticketed-booking.html)

boybi Nov 8, 2016 5:45 pm

Why is name change not allowed in a ticketed booking?
 
What are the implications to an airline company if they allow changes in passengers for a ticket? Why is it not allowed?

k374 Nov 8, 2016 5:49 pm

I am not certain but i've read it has something to do with reselling the ticket at a margin by brokers who would buy in advance.

Efrem Nov 8, 2016 6:02 pm

It's basically to defend their profit margins. If it was a security issue, which they sometimes claim, they wouldn't sell tickets to people who walk up to the counter an hour before a flight leaves. They do, so apparently that gives them enough time to do whatever security checking they do. If that's enough time, changing a name a week before a flight can't possibly create any problems in this regard.

timfountain Nov 8, 2016 6:03 pm

Because almost all T&C's do not allow transfers and a name change could be engineered to really be a sale/transfer and en-mass could be a lucrative way for grey re-sellers and brokers to buy low and sell high.....

CPRich Nov 8, 2016 10:44 pm


Originally Posted by boybi (Post 27455640)
What are the implications to an airline company if they allow changes in passengers for a ticket? Why is it not allowed?

Brokers would buy cheap, advance-purchase fares and resell them, removing the profit from last-minute business traveler sales, and driving advance-purchase fares up.

Price sensitive leisure travelers would stop traveling and business travelers would pay less, greatly impacting revenue.

MSPeconomist Nov 8, 2016 10:53 pm

Allowing ticket resales would permit customers to essentially evade the change fees and nonrefundability of airline tickets.

boybi Nov 9, 2016 3:54 am


Originally Posted by MSPeconomist (Post 27456737)
Allowing ticket resales would permit customers to essentially evade the change fees and nonrefundability of airline tickets.

Airlines could still charge a fee for name changes.

WorldLux Nov 9, 2016 4:22 am


Originally Posted by boybi (Post 27457712)
Airlines could still charge a fee for name changes.

If the fee was low enough to be attractive, the resell market would still flourish. A discount EU-NYC return ticket in Y is ~380$. A last minute EU-NYC return ticket can reach 1,000$ or more. If the fee was 100$, it would still be attractive enough for a resell market.

If however, the fee is high enough to eliminate a resell market, the fee will be unattractive.

lhrsfo Nov 9, 2016 4:38 am

And, of course, for full fare tickets, the issue is moot, since you just cancel and rebook in a different name, with no fees.

MSPeconomist Nov 9, 2016 12:31 pm


Originally Posted by lhrsfo (Post 27457802)
And, of course, for full fare tickets, the issue is moot, since you just cancel and rebook in a different name, with no fees.

However, the fare could have gone up in the meantime and you might need to pay the difference.

erik123 Nov 9, 2016 7:01 pm

There are some LCCs that allow it at a charge. E.g. Easyjet and I think Air Asia.

Statman Nov 10, 2016 12:43 pm


Originally Posted by erik123 (Post 27460700)
There are some LCCs that allow it at a charge. E.g. Easyjet and I think Air Asia.

That's because the the fares on those LCCs are so low it doesn't make sense to arbitrage.

erik123 Nov 10, 2016 2:29 pm


Originally Posted by Statman (Post 27463519)
That's because the the fares on those LCCs are so low it doesn't make sense to arbitrage.

Fares can vary quite widely - e.g. on Air Asia long haul and Norwegian.

PFSHero Nov 11, 2016 3:55 am


Originally Posted by Efrem (Post 27455721)
It's basically to defend their profit margins. If it was a security issue, which they sometimes claim, they wouldn't sell tickets to people who walk up to the counter an hour before a flight leaves. They do, so apparently that gives them enough time to do whatever security checking they do. If that's enough time, changing a name a week before a flight can't possibly create any problems in this regard.

I agree! Thanks for this.

nd2010 Nov 21, 2016 2:16 pm

It's easy to board a flight with someone else's ticket. Buy a refundable ticket to get through security. Then refund that ticket and fly on the other one. They don't check ID at boarding.


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