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-   -   Refund = refund your boss? (https://www.flyertalk.com/forum/travelbuzz/1728391-refund-refund-your-boss.html)

txflyer77 Dec 26, 2015 10:13 pm

We're explicitly allowed to keep IDB and VDB comp. Our written policy even allows volunteering for bumps so long as it won't impact business, but given how fast and loose we play with meetings, my guess is some people have stretched that rule.

Annalisa12 Dec 26, 2015 11:06 pm


Originally Posted by Beven12S (Post 25913073)
I haven't read all of the more recent posts but, if I get the drift of the "fireable" offense tangent to the OP's initial question, it is too bad that some posters' moral compasses seem to be pegged to whether they could get fired for something, not whether it is right or wrong.

As an employer, I would get rid of someone if I found out they kept any refund of money I paid.

LondonElite Dec 27, 2015 3:13 am


Originally Posted by Annalisa12 (Post 25920050)
As an employer, I would get rid of someone if I found out they kept any refund of money I paid.

Refund of ticket maybe. You'd have a pretty difficult time firing someone for compensation directly for the benefit of the traveller.

StartinSanDiego Dec 27, 2015 12:38 pm

Moderator Note: A number of posts have been removed due to personal attacks and bickering. If I missed any personal attacks up-thread, please use the "Alert a Moderator" button to bring it to our attention.

Regards,
StartInSanDiego on behalf of the Travelbuzz moderator team

Annalisa12 Dec 27, 2015 3:16 pm


Originally Posted by LondonElite (Post 25920468)
Refund of ticket maybe. You'd have a pretty difficult time firing someone for compensation directly for the benefit of the traveller.

If I paid $6000 for someone to go business class and found out that they had gone economy for $2000 - whether by their own choice or the airline downgrading them - and they kept the $4000 they would be gone. I consider that dishonest. I would then wonder what else dishonest they might do to the detriment of my business.

I would expect them to tell me what happened financially if I was footing the bill. What I then did would depend on the situation.

jsk1973 Dec 27, 2015 3:25 pm


Originally Posted by Annalisa12 (Post 25922406)
If I paid $6000 for someone to go business class and found out that they had gone economy for $2000 - whether by their own choice or the airline downgrading them - and they kept the $4000 they would be gone. I consider that dishonest. I would then wonder what else dishonest they might do to the detriment of my business.

I would expect them to tell me what happened financially if I was footing the bill. What I then did would depend on the situation.

Agree 100 percent.

A transaction like that could also cause problems if a small business is audited, since the business presumably would write off the full $6,000 as an expense, not knowing the airline only ended up receiving $2,000.

Tchiowa Dec 27, 2015 6:18 pm


Originally Posted by jsk1973 (Post 25922437)
Agree 100 percent.

A transaction like that could also cause problems if a small business is audited, since the business presumably would write off the full $6,000 as an expense, not knowing the airline only ended up receiving $2,000.

And this is the thing that most flyers don't think about. The boss is going to be audited by the IRS from time to time. The big airlines are being audited constantly by the IRS and internal auditors. One small discrepancy arises on a specific type of transaction and the auditors will seize that and audit every single one of them.

Your boss wrote it off. Should he have? Did you report it on your income taxes if you pocketed it? I suspect none of us do.

If it happens, tell your boss and ask him how to refund the money to the company. More often than not he'll tell you not to worry about it. Either way, you are covered and you have a reputation for honesty which is not a bad thing to have.

weero Dec 27, 2015 7:09 pm


Originally Posted by Annalisa12 (Post 25922406)
If I paid $6000 for someone to go business class...

I reckon that if you got tricked on airline tickets by someone in higher management, then you'd have much more severe problems elsewhere where that person wielded even more influence :eek: .

I'd say firing alone is not enough in such an instant.

krlcomm Dec 27, 2015 7:14 pm


Originally Posted by Annalisa12 (Post 25922406)
If I paid $6000 for someone to go business class and found out that they had gone economy for $2000 - whether by their own choice or the airline downgrading them - and they kept the $4000 they would be gone. I consider that dishonest. I would then wonder what else dishonest they might do to the detriment of my business.

I wouldn't wonder about what else they might have done for one second, they would be terminated immediately if they worked for me. I have zero tolerance for fraudsters and crooks. Zero.

Annalisa12 Dec 28, 2015 1:24 am


Originally Posted by krlcomm (Post 25923225)
I wouldn't wonder about what else they might have done for one second, they would be terminated immediately if they worked for me. I have zero tolerance for fraudsters and crooks. Zero.

I should really have used done instead of do!

Glad we agree.

LondonElite Dec 28, 2015 3:45 am


Originally Posted by Annalisa12 (Post 25922406)
If I paid $6000 for someone to go business class and found out that they had gone economy for $2000 - whether by their own choice or the airline downgrading them - and they kept the $4000 they would be gone. I consider that dishonest. I would then wonder what else dishonest they might do to the detriment of my business.

I would expect them to tell me what happened financially if I was footing the bill. What I then did would depend on the situation.

Self downgrading is something different, but I'm talking about the compensation under EC/261, which is specifically not due to the person who paid for this ticket. I agree that the traveller should give back to the fare difference, of course.

pinniped Dec 28, 2015 7:12 am


Originally Posted by roberino (Post 25900911)
Last Thursday night was the company Christmas party, and while everyone was the wrong side of an evening's drinking I started asking the other travelling staff if they've ever had a refund or compensation and not told the bosses. Five out of out five said yes! I make six. They were:

- EU261 (x3)
- Several VDB's.
- Compensation for a rental car in bad condition.
- Fare difference for being downgraded from PE to Y.
- Money back from a hotel because they had to move rooms 3 times in one night.
- Original flight routing was cancelled, but instead of accepting a rerouting the person accepted full refund and rebooked for GBP200 less on the new route, pocketing the difference. (I think this one is over the line, personally).

So, it seems to be pretty common. Without exception none of us told our bosses, but weirdly none of us thought our bosses would actually mind and that telling them would put them in an awkward spot that was ours to be in.

If you did #4 or #6 and actually talked about it at the company holiday party, then you shouldn't be hitting the bottle that hard. @:-)

satman40 Dec 28, 2015 7:25 am

The real question, who's money was it in the first place....

helvetic Dec 28, 2015 8:21 am

In my opinion, it comes down to whether the "refund" is compensation for an inconvenience (e.g. IDB, VDB, etc… fine to keep) or a refund for services not rendered (e.g. cancelling IAH-AUS and deciding to drive instead, not fine to keep).

MSPeconomist Dec 28, 2015 9:15 am


Originally Posted by deniah (Post 25919930)
the entity that i work for has more worthwhile concerns than tracking VDB compensation.

the perks furnished by the airlines are meant to recompense the traveler's inconvenience. (should the traveler submit to his/her employer a food voucher from a short delay? or a full can of coke given onboard?).... not as a reward, or a substantial alternative source of income.

in case of OP's question, for a forced downgrade, there was no *intent* to personally profit from the trip, so no breech of policy.

Well, if an airline gives you a food voucher, you can't also bill your employer for the same meal. Some employers like mine would reduce any per diem amounts accordingly (and require that you report the meal voucher just like you would report a voucher for future air travel).

BTW, my employer claims IDB and VDB payments too, with the idea that VDBs can be handled by using the credit toward another ticket that will be reimbursed.


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