Originally Posted by djk7
(Post 12738020)
Maybe a duel would help settle this, we just need one volunteer to represent each group :p
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Originally Posted by Efrem
(Post 12736897)
I've always heard IRR-ops (generally in the plural, even if only one flight is affected) from airline personnel. Never EYE-rops.
Maybe it's like IRR-ak or EYE-rak. IRR-ack (or irr-ACK) is correct, at least to Iraqis, but that doesn't stop lots of Yanks from saying EYE-rack. Might have something to do with what fits best with the overall speech patterns they're used to. |
And here's me thinking it was pronounced F$#%-up! :o
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Originally Posted by GITU
(Post 12730240)
Thanks. So how does it affect a pax? Anything I can do to make an irrop easier on you when it happens?
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Was there really a reason to resurrect this 7-year old thread?
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Originally Posted by GITU
(Post 12730240)
Thanks. So how does it affect a pax? Anything I can do to make an irrop easier on you when it happens?
Once an irrop occurs, you essentially begin a competition with other flyers. If, for example, a flight is cancelled, then the airline has to get 100+ passengers to the same destination with a limited inventory. The faster you can get that inventory allocated to you, the faster you will arrive at your destination (usually). Getting that inventory allocated to you depends on your a) status; b) speed of engaging with a customer service rep, c) class of service. There are multiple strategies for engaging with customer service during irrops. The four most common are: 1) gate agent; 2) customer service desk at the airport; 3) phone agents; 4) lounge agents. Infrequent flyers will usually target #1 or #2 and wait in long lines. Frequent flyers will normally head to #4 while trying to call #3 on their mobile phones. Of course you have to be entitled to lounge access in order to engage with lounge agents. Finally, to minimize discomfort, many airlines will offer food or drink vouchers while you wait. Be sure to take advantage of those. Edited to add: Geez, didn't realize this was a 7 year old thread. |
Originally Posted by GITU
(Post 12730240)
Thanks. So how does it affect a pax? Anything I can do to make an irrop easier on you when it happens?
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