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davie355 Jan 6, 2016 12:38 am

I signed up and submitted 3 reviews. Two posted in a day; the third has been pending for a week.

The two that posted were positive. The one that's still pending is negative.

VivoPerLei Jan 6, 2016 1:31 am


Originally Posted by davie355 (Post 25969841)
I signed up and submitted 3 reviews. Two posted in a day; the third has been pending for a week.

The two that posted were positive. The one that's still pending is negative.

Positive reviews do seem to go up quicker. I have hundreds of reviews and almost all go up within a day. I posted a somewhat critical review recently and it did take a week.

davie355 Jan 6, 2016 7:41 pm

They emailed me and said my negative review will not be posted because it was not "family friendly."

Here was the full text of my review.

Service was fine. Beds were comfy. Unfortunately:

1. Room smelled like pizza and butthole. And the window doesn't open. After reading these TripAdvisor responses from the manager, I suppose the front desk would have granted a room change, but I'd checked in late and did not want to walk all the way back to the lobby.

2. Many linens were dirty. I had a room with 2 double beds; one of the beds had sheets marked with black streaks. A few of my towels had scattered brown spots. The towels themselves were scratchy and small; bath towels are about half the standard size.

3. Room rate is way too much given these problems. Wyndham loyalists, try the nearby Days Inn (Wild West) for similar room rates but none of the above problems.

squeakr Jan 6, 2016 7:47 pm

I'd rewrite without the "butt hole "
 
And see if they post it


Originally Posted by davie355 (Post 25975182)
They emailed me and said my negative review will not be posted because it was not "family friendly."

Here was the full text of my review.


YuropFlyer Jan 7, 2016 12:25 pm

"butthole", very very clearly. Remove it, and re-post.

MtlTourist Jan 7, 2016 1:23 pm


Originally Posted by YuropFlyer (Post 25979299)
"butthole", very very clearly. Remove it, and re-post.

I agree. If you really need to include something that means the same thing, change the word "butthole" to "a sewer" or "sewer gas". That should pass the censors.

fartoomanyusers Jan 13, 2016 8:39 am

This is the first I've heard of reviews being rejected as "too harsh" - and very disappointing.

I too ignore reviewers with only a few posts ... and find that reviews starting "i wasn't sure what to expect ..." are often clearly bogus!

I've complained in the past that reviews of new locations were being rejected because the Tripadvisor staff couldn't/wouldn't authenticate the location - without giving me (a level 5 reviewer) a second chance to validate the new place.

So what can we use instead of Tripadvisor ??

TMM1982 Jan 13, 2016 12:03 pm

Given that a poster just completely destroyed a NYC boutique hotel for bed begs (reviewer uploaded tons of nasty pictures), I'm having trouble with the notion that TA isn't reliable.

CruisingwitSmile Jan 16, 2016 12:30 pm

One thing most tourist & traveller's donot know, is the fact that 70% of the review on TA are bought either by the agencies which are directly link to the hotel & restaurant.

These form of fake review's is rampart on most review's communities. the agency usually paid few individual from different part of the globe to post positive review in favor of their services. This are known as paid review's. And because they are paid review's the administrator/moderator of such review site[s] have little or no control over them.However, they are quick to decline any negative review's against such companies.

*My suggestion is to always compare each of these review's based on from other review site's by extending your research upto 10th,11th,12th pages of google search engine. Probably, most geniue review(s) will be within the 11th,12th ..pages of google for same reason - that most agencies can go as far as hiring seo and reputation management to push such negative review's down to the last pages of google. So, in term's of review be patient to get to the last pages before dealing with such company.

Thanks
Chuck

Thanks

TMM1982 Jan 16, 2016 3:30 pm

I wonder if people make a living writing positive reviews for hotels.

GRALISTAIR Jan 16, 2016 6:31 pm

I am a top contributor to TA - I try and be totally honest. So far I have not had a review rejected.

CosmosHuman Jan 16, 2016 6:54 pm

I'm also a top TA reviewer. Never had a review rejected. When I search for hotels I read the majority of the reviews; good and bad. In the past I've stayed at non-chain hotels when in Paris. My next trip will be at an Ibis Styles hotel as I got a really great rate. I do like the smallish mom and pop style hotels. I just wanted to try something different this time.

Dieuwer Jan 16, 2016 7:29 pm

Or rely on FlyeTalkers suggestions of hotels ;)

Deleerious Jan 16, 2016 10:40 pm

I agree and this is reflective of technological reviewing these days. When you look for a company / service what do you do? You google it. There's companies now who will manage your 'on line reputation' and I assume that means collecting the bare minimum of information and then glossing it up in to a review. It's the same as buying twitter followers or instagram followers like a lot of these Z list celebs do. They're followed by 1.2m people so they must be good. 850k of these are dummy accounts.

The same applies to a hotel, it's got 500 reviews but probably 150 or so are fake. There's a hotel near me a massive well known brand hotel, but it's always really quiet. Qatar is only really just getting off the ground but when any of the restaurants post a picture of a statement it get 500 likes straight away. The give away is that there's only 2 / 3 comments under it. It's all automated.

fartoomanyusers Jan 18, 2016 4:46 am


Originally Posted by jimmc66 (Post 25933060)
I attempted to lodge a review about this situation. It was rejected everytime I sent it in. I've been doing this a long while now with over 150 hotel reviews, and am cognizant on the way these reviews are to be submitted. This one never could make it through, and I was finally told "it is too harsh". Huh?

for balance - i got a review accepted by TA a few months ago, which included the fact that i had been propositioned by a (very friendly) prostitute in the hotel lobby !

but i suspect TA don't get much business through that (rather obscure) hotel - so they were probably more relaxed about a negative review.

i've tried using the reviews on Booking.com to evaluate a hotel - but have been shocked by how over-generous many of their reviews are (despite only accepting reviews from people who have actually stayed) !

i'm still looking for an alternative to TA ...


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