ATT-International Tech Support
 

So here I am in a small town in France and my cell phone (Lazr) decides to stop registering to a local network.
I have now called ATT international tech support a number of times, been asked the same stupid questions, turned the phone of and back on at least 4 times-no go.
I do have an Orange cell that works and ATT has told me that SFR and Orange should be accessible.
Theoretically, I should hear from their tech support team-as opposed to the incompetents who answer at first.
My question: have you travellers had the same experience with ATT and if so who would you recommend?
I reside in the USA but travel to Europe and China.

This is why I use a local sim card. I never had any trouble with a local sim card, and an unlocked phone.

Not only AT&T, similar experiences with Sprint International Roaming SIMs.

I have actually have had quite good experience using ATT when traveling abroad. I usually pick up a SIM card as a back up, depending on how long I am spending traveling, and of course try to keep my usage to a minimum, though for the most part I have never had any problems just turning on my phone and letting it do its work to register with the foreign carrier.

So you were able to automatically register on one of the networks before, and it stopped working all of a suden? Try to do a manual network search/selection.

I have never had any problems roaming with my AT&T mobile.

The ATT phone mysteriously logged on to the Orange network, once I got near to Lyon.
Note that Orange was available in the other parts of France that I was in.
I can only conclude that either ATT tech support fixed a newtwork problem or that for some reason ATT will only work with Orange in some areas (Bytel and SFR also show up as available networks).
FYI: tech support said that manual network selection is not available on this model lazr-not what the network setting screen shows.