OneSuite Network Collapse??
 

I couldn't get into my account today and their 866- support number rings "all circuits busy." The 800- access number says they are still "coming back" and "enter your PIN" but PIN does not work.

Nothing shows up in Google News search or OneSuite website, but a Technorati blog search has postings as late as yesterday talking about a total collapse of the OneSuite network last Friday.

Anybody know anything more???

http://flyertalk.com/forum/showthread.php?t=482637

Onesuite had a message up on their website this weekend about a system failure and replacement parts not being available over the weekend. The message isn't there now.

Thanks! Never even thought to search there!

Mods... feel free to close this... I'll persue it over there.

Just a heads up for everyone who uses Onesuite -- their service should be in working order as of the beginning of this week. I have used them for LD in the past and plan to stay with them, mainly b/c these tech difficulties can happen and I want to keep supporting a company that has generally done good work.

reset?
 

I can logon to the websuite today, which I couldn't yesterday, but it's not clear to me how to "reset." I clicked a few things, but the telephone still doesn't work.

Sylvia

I've been using pincity for 4+ years now, though infrequently, and haven't had any issues with their service. It might be a good alternative to onesuite if you are getting annoyed with the downtime.

they ae full go now, the glitch was a pain for 3 days but it allseems normal. You have to reset ur password. Good service, i have been using them for years to call to Asia, way better than those cheap phone cards u buy in the stores.

If you have any zip dials set up for other phone numbers, you need to re-enter those too.

server died
 

a server died, so pin dial didn't work. They were nice and gave me a temp card for 2 hours calling though.

Anyone use their messageone service? It was great .. until it stopped working. Not even worth my time to get them to stop the billing at $1 a month! LOL.

I'm just worried we have another Bigzoo in the making.

Jim

It looks like Onesuiteis up and running today but my balance is less than $1.00. I blew about $8 calling Bonaire NA a few weeks ago. Lately I have been using SkypeOut quite successfully. I guess I better recharge it. Any Onesuite deals out there?

MisterNice

They are giving a 10% bonus to those signing up and 15% bonus for recharging. Not bad. And now you can use AMEX through PayPal, which is nice.

Is there any referral bonus for Talkloop?

Same thing happened to me - Message one lost my email address which made it utterly useless!

Eureka! There is no email addy in the 'forward to' field.

Hope it's working again. Thanks for the tip. I love FT!


Jim.