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-   -   Computer won't boot with HDD connected (https://www.flyertalk.com/forum/travel-technology/1366504-computer-wont-boot-hdd-connected.html)

alan19 Aug 22, 2012 3:36 pm


Originally Posted by jetsfan92588 (Post 19173758)
It worked!! Got the new pc board, took all the data off the drive and about to send the drive back to Seagate for a replacement. Thanks again for all the help!

That's great news! Quick question, does your pc board replacement void warranty?

jetsfan92588 Aug 22, 2012 8:14 pm


Originally Posted by alan19 (Post 19174228)
That's great news! Quick question, does your pc board replacement void warranty?

Not sure. As long as I put the old one back in, I would imagine it would be difficult for them to tell unless there was something hidden. I didn't break a seal or anything like that. If they won't replace it, then it's a little bit of a bummer, but still doesn't compare to my happiness of being able to get the files off (and, not going to lie, my happiness of being able to fix it "myself" as well).

Also, I was curious if anyone could help me with this:
I recently shipped my computer and when the graphics card is inserted, there's no video output (whether I'm using onboard graphics or not). When I take out the graphics card, video output works fine-through onboard graphics.

Do you think this is a malfunctioning MB or graphics card? The definitive way to find out would be to install another graphics card and see what happens, but I'm hoping that won't be necessary since I don't have a spare one.

Do you think it would be better to file for warranty replacement with the part manufacturer or file a claim with Fedex? (I insured the package for $3K, but would only be asking for a couple hundred depending on whether it's a MB or graphics card issue-both were purchased within the last 2 months so I still have receipts)

alan19 Aug 24, 2012 2:09 pm

Is there a switch in the bios to disable the on-board graphics? Obviously shipping the computer shouldn't have changed it, but maybe it auto-switched if the graphics card came loose or something during shipment.

I'm sure you already did this but probably worth trying again to remove and re-seat the card.

cordelli Aug 24, 2012 2:50 pm

Check both the mother board and the video card to see if there was a jumper that came loose during shipping. It's possible one just wiggled off.


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