Airline-backed Orbitz site gets off to a wobbly start
Aug 6, 2001, 3:51 am
#1
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Airline-backed Orbitz site gets off to a wobbly start
TravelTech
Airline-backed Orbitz site gets off to a wobbly start
http://www.sfgate.com/cgi-bin/articl...05/TR99369.DTL
Airline-backed Orbitz site gets off to a wobbly start
http://www.sfgate.com/cgi-bin/articl...05/TR99369.DTL
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">By some measures Orbitz (www.orbitz.com) has been an astonishing success: 3. 7 million unique users visited the site in its first month, and Orbitz had booked more than $100 million in travel by mid-July. By other measures - including long hold times for customer service, early outages, complaints from smaller airlines - Orbitz isn't living up to its promises.</font>
Aug 6, 2001, 6:22 am
#2
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Aug 13, 2001, 12:23 am
#3
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Some Orbitz fares too good to be true
http://www.sfgate.com/cgi-bin/articl...2/TR206193.DTL
Same customer burned twice by Orbitz falsely claiming to have confirmed a purchase, but failing to actually ticket.
http://www.sfgate.com/cgi-bin/articl...2/TR206193.DTL
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">But he says Orbitz assured him such problems were "as rare as being struck by lightning."</font>
Aug 21, 2001, 10:19 pm
#5
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Orbitz Users Encounter Glitches In Their Search for Low Fares
http://public.wsj.com/sn/y/SB997806488977207145.html
http://public.wsj.com/sn/y/SB997806488977207145.html
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">"Orbitz is 2000-plus in age, and the old operating systems can't always read it," says company spokeswoman Carol Jouzaitis, who describes older variations of Windows as being "really buggy."
Orbitz technicians suggest that customers who continue to experience problems should consider upgrading their PCs to either Windows 2000 or Windows Millennium Edition in order to minimize errors while using the travel site, though, they can't guarantee that the upgrade will make it bug-free.</font>
Orbitz technicians suggest that customers who continue to experience problems should consider upgrading their PCs to either Windows 2000 or Windows Millennium Edition in order to minimize errors while using the travel site, though, they can't guarantee that the upgrade will make it bug-free.</font>