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Originally Posted by meecks
(Post 31645032)
Didn't have that until I paid the price...
but anyway... I'll cancel the ticket and reissue another, that's not the point... I only think tech has to be clear for customers not so weird... but my 2 cents... A useful step would be for dialog box that states “the only fares for the schedule selected are a mix of economy and business class - do you wish to proceed.. Y/N” |
Originally Posted by ricktoronto
(Post 31643382)
People won't pay a human travel agent $30-40 and this is what they get in exchange.
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Same Problem in Economy
Originally Posted by Thai-Kiwi
(Post 31645698)
I know it is little consolation, but other airlines are also guilty of offering such mixed fare - QANTAS for example.
A useful step would be for dialog box that states “the only fares for the schedule selected are a mix of economy and business class - do you wish to proceed.. Y/N” No details anywhere about classes and 3 different crashes of the software during the process. Well, will travel light, but most unfriendly support and the worst booking platform I have seen so far.... (and it is not the first). Therefore lesson learned, I will book with another airline next time... |
Originally Posted by Batwoman
(Post 31673604)
I had the same problem in economy, ended up with 2 different economy booking classes with only 20kg luggage on the way back.
No details anywhere about classes and 3 different crashes of the software during the process. Well, will travel light, but most unfriendly support and the worst booking platform I have seen so far.... (and it is not the first). Therefore lesson learned, I will book with another airline next time... |
Originally Posted by Batwoman
(Post 31673604)
I had the same problem in economy, ended up with 2 different economy booking classes with only 20kg luggage on the way back.
No details anywhere about classes and 3 different crashes of the software during the process. Well, will travel light, but most unfriendly support and the worst booking platform I have seen so far.... (and it is not the first). Therefore lesson learned, I will book with another airline next time... https://cimg3.ibsrv.net/gimg/www.fly...093237d044.jpg |
Correct. I do note that the layout on tablet/mobile is less clear than on a PC, although the same information is still ‘discoverable’.
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Originally Posted by Thai-Kiwi
(Post 31676668)
Correct. I do note that the layout on tablet/mobile is less clear than on a PC, although the same information is still ‘discoverable’.
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Originally Posted by joy16
(Post 31676333)
Didn't the booking page show like picture below? I think the TG booking page shows like this for a long time.
https://cimg3.ibsrv.net/gimg/www.fly...093237d044.jpg Furthermore the first confirmation email did not mentioned any weight allowances, only the letter code for the class. Strangely enough the next day I got a confirmation email with the baggage allowances and when I contacted Thai they told me it was not possible to make any changes anymore. |
Originally Posted by Thai-Kiwi
(Post 31674249)
what was the route and approx dates?
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Originally Posted by Thai-Kiwi
(Post 31645698)
A useful step would be for dialog box that states “the only fares for the schedule selected are a mix of economy and business class - do you wish to proceed.. Y/N”
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