ROP system upgrade
May 30, 2013, 1:33 am
#1
Ambassador: Thai Airways
Original Poster
Join Date: Apr 2006
Location: MEL, SIN, CDG, DXB
Programs: EK*P, TG*P, SQ*PPS
Posts: 977
ROP system upgrade
Good news!
Upgrading the "loyalty system" to "further enhance a wide range of services" suggests a website overhaul. Hopefully more web based functionality and better reporting of mileage, status and other benefits available (eg. GUPs/PUPs yet to be used).
Originally Posted by TG Australia eNews email
Royal Orchid Plus System Upgrade
Royal Orchid Plus is pleased to announce that our loyalty system will be upgraded to further enhance a wide range of services.
This system upgrade will result in downtime of all Royal Orchid Plus website and Call Center services, including account access and
Award redemption during: 31 May 10:00 UTC (17:00 BKK) to 03 June 05:00 UTC (12:00 BKK)
We sincerely apologize for any inconvenience that may occur and thank you for your patience during this system upgrade.
Royal Orchid Plus is pleased to announce that our loyalty system will be upgraded to further enhance a wide range of services.
This system upgrade will result in downtime of all Royal Orchid Plus website and Call Center services, including account access and
Award redemption during: 31 May 10:00 UTC (17:00 BKK) to 03 June 05:00 UTC (12:00 BKK)
We sincerely apologize for any inconvenience that may occur and thank you for your patience during this system upgrade.
May 31, 2013, 3:10 am
#3
Join Date: Jul 2009
Location: VZ
Programs: M&M, ROP, KrisFlyer
Posts: 1,028
As of our local office here in Germany they expect some changes concerning the qualification period (assessment every three months instead of calendar years and possible re-introduction of mileage accrual for lower booking classes). Let's wait, hope and see....
May 31, 2013, 3:20 am
#4
Join Date: Mar 2008
Location: Melbourne/Bangkok
Programs: A3*G, QF PLATINUM, BA GOLD, VA GOLD, HH DIAMOND
Posts: 2,245
Thai's Australia office have tweeted/facebook'ed today that ALL flights will be mileage earning starting tomorrow. Yet to see if it is 100% or something less. It's a great decision regardless
May 31, 2013, 5:49 am
#6
Join Date: Feb 2009
Location: CGN
Programs: Thai reborn Platinum , EY Platinum ,Annie's Preferred Guest , Knauber Hobbymarkt Rabattkarte
Posts: 337
Assuming that somewhere within the Thai system is somebody with a degree in business administration ( pure speculation ) it might have occured to them that such a decision has financial consequences of horrifying dimension . And would therefore have to lead to higher prices . But maybe they just take the Land Of Smiles motto serious .
May 31, 2013, 10:30 am
#8
Join Date: Jan 2011
Location: BKK
Programs: TG/ROP*P; CX OW/G; LH M&M; UN Privilege; KC Nomad; IT Kingclub; SPG Platinum
Posts: 403
ROP system upgrade
got a LINE message from TG official LINE account today
it said 25% for all intl flight V,W -class
"in June"
might be a translation issue but nobody said anything yet about after June
it said 25% for all intl flight V,W -class
"in June"
might be a translation issue but nobody said anything yet about after June
Jun 1, 2013, 1:54 am
#12
Join Date: Dec 2008
Location: Bangkok, Thailand
Programs: ROP
Posts: 471
New and special with THAI in June, purchase a discounted Economy Class ticket in V or W class to any international destinations and earn 25% of miles flown. Book today!
Above is the full message in THAI official line account. My understanding is only tickets purchased in June will get 25% of miles in V and W.
Hope I misunderstood.
Jun 1, 2013, 3:40 am
#14
Join Date: Mar 2008
Location: Melbourne/Bangkok
Programs: A3*G, QF PLATINUM, BA GOLD, VA GOLD, HH DIAMOND
Posts: 2,245
New and special with THAI in June, purchase a discounted Economy Class ticket in V or W class to any international destinations and earn 25% of miles flown. Book today!
Above is the full message in THAI official line account. My understanding is only tickets purchased in June will get 25% of miles in V and W.
Hope I misunderstood.
Jun 1, 2013, 9:57 pm
#15
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,831