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-   -   The Disappearing Dom (https://www.flyertalk.com/forum/thai-airways-royal-orchid-plus/1025595-disappearing-dom.html)

MAN Flyer Dec 9, 2009 1:12 pm

The Disappearing Dom
 
Reminded by the comments by AirCash and Noy in the lounge thread, I thought reduction in Dom is serious enough to warrant it's own thread. ;)

They have indeed started to restrict Dom in F on long haul flights. They are only supposed to load four bottles in total at BKK for the outbound and return, meaning there is only two bottles out and two bottles back.

In addition to this, crew have been asked not to serve Dom for pre take-off drink to those requesting champagne, instead serving the Grande Armee. As TG do not bring the bottle to your seat to pour your champagne in F a la SQ etc, they believe this allows them to get away with not serving Dom.......

Once two bottles have gone on the outbound, they are supposed to switch. However, some pax are complaining and if pushed they will open another one. This is leaving only one for the return and is why people have been finding them out of Dom after one bottle on the inbound flights.

Apparently they were looking to phase Dom out altogether, but some crew have been telling them this is not a good idea, and indeed I have had crew actively encouraging me to complain about it on two recent flights.

I know TG desperately need to cut costs, but there are far better places they can and should be doing it instead of penny pinching on their premium products. Banning FOC upgrades to someone's neighbours brothers friend would be a good start...

Airgroovin Dec 9, 2009 4:54 pm

I agree!

What is this all about, who in their right mind would think that 4 bottles of Dom to and from BKK to Europe/Oz/USA is going to last the flight(s) and keep pax happy, relaxed and jovial?!

I really think that penny pinching on premuim services is the wrong strategy for TG - I mean who makes them the most profit!

Even the crew understand no Dom = unhappy pax!

Grrr.

BTW, what is Grande Armee - sounds cheap?!

Cheers,

AG. :-:

pansted00 Dec 9, 2009 10:53 pm

I flew BKK-CDG in F a few days ago, and Dom was served ( from the bottle) as the pre take off drink.
Looks like the FA's are giving the finger to the silly and probably corrupt cost cutters at TG. Well done...

NoY Dec 10, 2009 12:08 am

The "alternative" champagne is actualy Bollinger Grand Annee (1999?). It's really rather good BUT it's certainly not Dom :eek: Of course certain other premium (*cough*) (e.g. BA) airlines' fans get all excited when the Bolly is their premium offering :p It's the way TG are going aout such changes that gets me....kind of a nice problem to have though :D

MAN Flyer Dec 10, 2009 1:47 am


Originally Posted by pansted00 (Post 12959354)
Looks like the FA's are giving the finger to the silly and probably corrupt cost cutters at TG. Well done...

Some (the ones that care) are, and are to be commended. As I said, some are encouraging people to complain. Other crew couldn't care less, and indeed have tried to deny it's going on. :D


Originally Posted by NoY (Post 12959541)
The "alternative" champagne is actualy Bollinger Grand Annee (1999?). It's really rather good BUT it's certainly not Dom :eek:

+1.

Indeed, it is the Grand Annee, and I agree it is quite good. Not Dom as you say, but it's not bad.



It's the way TG are going aout such changes that gets me....
That's the problem.

AirCash Dec 10, 2009 9:53 am

Bollykok follies
 
Manflyer, I completely agree.

On Tuesday I wasn't late boarding, arriving with around 5 other F pax from the SAS lounge, and the DOM was no where to be seen for pre take-off drinks. Bolly was presented and poured the same way DOM usually is. The drinks menu still had DOM listed.

There was no refill after 10 minutes on empty. Last time I flew the refills were free flowing. Feels like staff are definately told to be in conservation mode, and with F passengers!

What next, salmon roe to replace caviar, and crab sticks to replace lobster? :eek:

Airgroovin Dec 10, 2009 2:27 pm


Originally Posted by AirCash (Post 12961482)
Manflyer, I completely agree.

On Tuesday I wasn't late boarding, arriving with around 5 other F pax from the SAS lounge, and the DOM was no where to be seen for pre take-off drinks. Bolly was presented and poured the same way DOM usually is. The drinks menu still had DOM listed.

There was no refill after 10 minutes on empty. Last time I flew the refills were free flowing. Feels like staff are definately told to be in conservation mode, and with F passengers!

What next, salmon roe to replace caviar, and crab sticks to replace lobster? :eek:

I'd never even consider waiting 10 mins for a refill... Ding, please replenish my glass, ding etc. :)

Cheers,

AG. :-:

martin-g Dec 11, 2009 8:43 am

I flew last 3/12/2009 in TG 949 In F MAD-BKK and DOM is OK from the bottle pre-takeoff and in flight.At the rest 3 bottles opened for 6 pax.

Airgroovin Dec 11, 2009 2:40 pm


Originally Posted by martin-g (Post 12967020)
At the rest 3 bottles opened for 6 pax.

Is that all...! ;)

Cheers,

AG. :-:

macabus Dec 11, 2009 3:23 pm


Originally Posted by Airgroovin' (Post 12969197)
Is that all...! ;)

Cheers,

AG. :-:

I polished 3 bottles of Dom by myself on TG from BKK-FRA last summer.

Airgroovin Dec 11, 2009 9:03 pm


Originally Posted by macabus (Post 12969468)
I polished 3 bottles of Dom by myself on TG from BKK-FRA last summer.

Easy done! Love your work!

Cheers.

AG. :-:

lhrpete Dec 12, 2009 11:14 am

I think we all know that the one thing Thai is is inconsistent - wouldn't it follow therefore if the amount of Dom loaded on to flights followed their most consistent quality of inconsistency? ;)

johnaalex Dec 12, 2009 12:55 pm


Originally Posted by lhrpete (Post 12973220)
I think we all know that the one thing Thai is is inconsistent - wouldn't it follow therefore if the amount of Dom loaded on to flights followed their most consistent quality of inconsistency? ;)

I for one certainly hope that this current downward trend is matched by an equal and opposite one in time for my flight in F from LHR on 7 January ;)

BKKROP Dec 13, 2009 10:21 pm


Originally Posted by macabus (Post 12969468)
I polished 3 bottles of Dom by myself on TG from BKK-FRA last summer.

That is what I call premium flying. I like Krug and Bolly, so with my flying I choose the airline with it "on tap", no problems to date

Mr H Dec 14, 2009 1:53 am


Originally Posted by macabus (Post 12969468)
I polished 3 bottles of Dom by myself on TG from BKK-FRA last summer.

Really? That's the equivalent of a bottle of whisky. Either you were paralytic or you have a serious drink problem.


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