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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   Problems with FT Mobile Site (https://www.flyertalk.com/forum/technical-support-feedback/931428-problems-ft-mobile-site.html)

K_M_McMahon Mar 16, 2009 9:48 pm


Originally Posted by IB-Dick (Post 11424808)
I tried to replicate this on a blackberry curve without success. I'll admit that I'm having difficulty because I'm not proficient with navigating websites from a phone (I use an iPhone). Can someone give me steps to replicate the error? I managed to navigate to a thread in OMNI without problems (other than me not knowing what I was doing).

Have you tried using the WiForums interface or are you going to the standard website?

One interesting thing I have found is when I go to look for "latest headlines" I received an error along the lines of "cannot find rss file". Sorry I can't be more specific, but my bberry battery is dead so I can't bring it up until I can get to the charger...

-Kevin

Gargoyle Mar 16, 2009 9:51 pm


Originally Posted by IB-Dick (Post 11424808)
I tried to replicate this on a blackberry curve without success. I'll admit that I'm having difficulty because I'm not proficient with navigating websites from a phone (I use an iPhone).

Are you viewing the wireless version (powered by wiforums) or the standard version?

mobile.flyertalk.com

K_M_McMahon Mar 16, 2009 9:58 pm


Originally Posted by Gargoyle (Post 11425090)
Are you viewing the wireless version (powered by wiforums) or the standard version?

mobile.flyertalk.com

+1, great minds think alike!

ccharles Mar 16, 2009 11:12 pm

Same problems on a Motorola Q (Verizon), they seem to have started Friday or Saturday. Glad to know it's not my phone... Hope mobile.flyertalk comes back soon, I miss it!

Mrp Alert Mar 17, 2009 1:44 am


Originally Posted by Gargoyle (Post 11425090)
Are you viewing the wireless version (powered by wiforums) or the standard version?

mobile.flyertalk.com

I navigate to www.flyertalk.com/wap out of habit.

IB-Dick: PM me a phone number to walk you through the steps if you still can't replicate the issue.

Gargoyle Mar 17, 2009 5:24 am


Originally Posted by K_M_McMahon (Post 11425110)
+1, great minds think alike!

Sorry, I didn't do a screen refresh before posting, you thought of it first.
:D

IB-Dick Mar 17, 2009 10:13 am


Originally Posted by K_M_McMahon (Post 11425110)
+1, great minds think alike!

Apparently, I'm not one of those.... I was just at flyertalk.com. I'll try again on that subdomain.

Thanks!

Motors Mar 17, 2009 11:17 am

You don't have to just use a mobile phone to access the mobile site through the WiForums interface - it can be done through any normal internet browser, at least it can using Safari/Firefox on a Mac.

Try visiting: http://mobile.flyertalk.com/BrowseForum.php

You will see no forums.

And: http://mobile.flyertalk.com/HotTopics.php

Where you will see that the threads are a few days old and get the error message: "The requested page does not yet exist".

I know WiForums released a new version (v3.9.4) on Sunday - maybe that has a fix?

IB-Dick Mar 17, 2009 12:10 pm


Originally Posted by Motors (Post 11427808)
You don't have to just use a mobile phone to access the mobile site through the WiForums interface - it can be done through any normal internet browser, at least it can using Safari/Firefox on a Mac.

Try visiting: http://mobile.flyertalk.com/BrowseForum.php

You will see no forums.

And: http://mobile.flyertalk.com/HotTopics.php

Where you will see that the threads are a few days old and get the error message: "The requested page does not yet exist".

I know WiForums released a new version (v3.9.4) on Sunday - maybe that has a fix?

The upgrade is something that we might have to do, although we're not 100% sure if it's release is coincidental with the site breaking. Our assumption is that it isn't.

Thanks for those links....

IB-Dick Mar 17, 2009 12:34 pm

Hey, thanks again for those links guys, we were able to track down the problem and have fixed it.

Sorry for the delay!

speedbird182 Mar 17, 2009 12:37 pm

Wirelessly posted (BlackBerry8900/4.6.1.101 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/142)

Thanks IB. Nice to see it back on again.

K_M_McMahon Mar 17, 2009 2:02 pm


Originally Posted by IB-Dick (Post 11428283)
Hey, thanks again for those links guys, we were able to track down the problem and have fixed it.

Sorry for the delay!

^^^^^ THANKS!

Motors Mar 17, 2009 2:33 pm

Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_2_1 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5H11 Safari/525.20)

Thanks from me too. Glad to see it working now!

goalie Mar 17, 2009 3:11 pm

doesn't seem to be working for me using either of the links mentioned above...

http://www.flyertalk.com/wap or mobile.flyertalk.com

i am still presented with a screen showing me as logged in but cannot access anything :(

speedbird182 Mar 17, 2009 3:16 pm


Originally Posted by goalie (Post 11429145)
doesn't seem to be working for me using either of the links mentioned above...

http://www.flyertalk.com/wap or mobile.flyertalk.com

i am still presented with a screen showing me as logged in but cannot access anything :(

Have you tried clearing the cache on the handset or doing a soft reset (remove the battery while handset switched on and then put back in) and then try again.


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