FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   Hung Screen All Weekend Long! (https://www.flyertalk.com/forum/technical-support-feedback/834700-hung-screen-all-weekend-long.html)

KevinSours Jun 18, 2008 10:27 am

Posting to test the problem.
Edit: That worked fine. If you are still experiencing this, can you point me to a thread where you are having the problem? The previous problems we experienced seem didn't occur in every thread.

I'll try to poke around and see what I can see.
Kevin

FlyinHawaiian Jun 18, 2008 12:10 pm


Originally Posted by KevinSours (Post 9899604)
Posting to test the problem.
Edit: That worked fine. If you are still experiencing this, can you point me to a thread where you are having the problem? The previous problems we experienced seem didn't occur in every thread.

I'll try to poke around and see what I can see.
Kevin

Kevin:

If you want to check your logs, the United Forum was frozen at about 10:20 a.m. Pacific Time. We had at least one duplicate thread started by a user due to the slowness.

http://flyertalk.com/forum/forumdisplay.php?f=504

Thanks.

cblaisd Jun 18, 2008 12:34 pm

I just now posted to this thread
http://www.flyertalk.com/forum/showthread.php?t=832139
the window hung five minutes (before I navigated away from it), but the post had posted.

When I send PMs today, it takes almost a minute for the PM to send and the screen to return to the main Private Message screen.

EDITED TO ADD: The same thing happened with this post!

Mikel at Webflyer Jun 18, 2008 1:34 pm

According to one of the lead developers at IB, there are a whole host of people working on this issue at the moment, all of whom he says are much smarter than him :p

The only new information I can provide is that this appears to be a firewall-related issue. I'm sure that isn't comforting in any way, but it's all I know at the moment.

Kiwi Flyer Jun 18, 2008 4:07 pm

Still getting problems with RBPs and PMs timing out.

KevinSours Jun 18, 2008 4:44 pm


Originally Posted by Kiwi Flyer (Post 9901643)
Still getting problems with RBPs and PMs timing out.

Just to check RBP = regular board post?

Is it consistent or does it come and go? Any pattern to it -- particular threads/users? Are you noticing board slowdowns at the same time or just posts and PMs?

I still can't reproduce it on this end. I had something I thought was the culprit logged, but its checked out all afternoon so it has to be something else.
Kevin

FlyinHawaiian Jun 18, 2008 5:09 pm


Originally Posted by KevinSours (Post 9901866)
Just to check RBP = regular board post?

RPB = the "Report Bad or Misplaced Post" feature, which creates an email notificationto the moderator(s) of the forum.

goalie Jun 18, 2008 5:28 pm

seems to be working much bettah as my posts are now going thru wicked fast

edited to add: except this one :eek: as it took a full 30 seconds to go thru as opposed to other posts which took at most 2-3 seconds

KevinSours Jun 18, 2008 6:10 pm


Originally Posted by goalie (Post 9902071)
seems to be working much bettah as my posts are now going thru wicked fast

edited to add: except this one :eek: as it took a full 30 seconds to go thru as opposed to other posts which took at most 2-3 seconds

Its a configuration problem on one of the three webservers that runs the board. I've passed it on to the admin folks.
Kevin

cblaisd Jun 18, 2008 9:17 pm

Curious as to why this is so difficult to get fixed?
 

Originally Posted by cblaisd (Post 9900283)
...When I send PMs today, it takes almost a minute for the PM to send and the screen to return to the main Private Message screen.

Now, sending any PMs hangs indefinitely and you don't know whether the PM has actually sent or not.

I've taken now to cc'ing myself on all PMs, keeping a second FT window open, and refreshing it to see if the PM was received.

Pretty frustrating.

EDITED TO ADD: Now the yellow box indicating that I have a PM is always lit and says I have one PM, even though I don't. Sheesh.

EDITED FURTHER TO ADD: When posting on this thread, the screen just hung forever.


If there are webservers for FT that actually work, maybe you could simply give us their direct ip addresses, Kevin?

lin821 Jun 18, 2008 11:49 pm


Originally Posted by cblaisd (Post 9903062)
Now, sending any PMs hangs indefinitely and you don't know whether the PM has actually sent or not.

I've taken now to cc'ing myself on all PMs, keeping a second FT window open, and refreshing it to see if the PM was received.

You probably don't need to cc'ing yourself on all PMs. My "trick" to verify whether my PMs is sent is keeping a 2nd FT window open and directing to the "Sent Items" of my PMs (I believe the default setting is saving all outgoing PMs in Sent Items). Once refreshing the 2nd screen, if PMs are in my "Sent Items", I assume they have been sent (well, sort of "risky", I know). Of course your strategy is a step up and confirm the PM on the recipients' ends.


Originally Posted by KevinSours (Post 9901866)
Are you noticing board slowdowns at the same time or just posts and PMs?

I still can't reproduce it on this end. I had something I thought was the culprit logged, but its checked out all afternoon so it has to be something else.

Kevin, speaking for myself, I don't think FT is slowing down when I run into hung screens.

Maybe you can try to send PMs to your IB fellows and have a dose of the hung experience. ;)


Originally Posted by Mikel at Webflyer (Post 9900707)
According to one of the lead developers at IB, there are a whole host of people working on this issue at the moment, all of whom he says are much smarter than him :p

Maybe it's time to have a new lead developer (or more) at IB? :D:p

Back to seriousness, I have the same question as cblaisd: Why is it so difficult to find the fix?

lin821 Jul 12, 2008 1:05 am

Hung Screen Again!
 
Tried to do a RBP just now and the screen hang forever in a non-responsive manner. :(

Are we having another FT weekend "hangover" episode again? ;)

ScubaCat Jul 12, 2008 2:43 pm

When submitting a post, it hangs in firefox. (works fine in IE.. weird..)


All times are GMT -6. The time now is 11:36 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.