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-   -   Problem logging out of FT (https://www.flyertalk.com/forum/technical-support-feedback/406105-problem-logging-out-ft.html)

ShuttleBug Mar 2, 2005 7:56 am

Problem logging out of FT
 
For the past several weeks, whenever I try to log out of FT, I always get a vBulletin message that says something like "There was a problem when we attempted to log out of FT. Please click the link below to log out".

Why is this happening? Anyone know or have similar problem?

PremEx Mar 2, 2005 10:26 am

Same here.

gleff Mar 2, 2005 10:31 am

I have the same problem.

And when I use the link to clear cookies the cookies don't in fact clear (I have to delete them manually).

John at Webflyer Mar 2, 2005 10:35 am

How do you address the site?

www.flyertalk.com or flyertalk.com?

Maybe both?

Canarsie Mar 2, 2005 10:43 am

I did not experience this problem until only after the most recent software upgrade a few days ago.

Now this problem is consistent for me as well.

I have always addressed it as flyertalk.com.

gleff Mar 2, 2005 11:14 am

www.flyertalk.com here

John at Webflyer Mar 2, 2005 11:27 am

What browser?

We seem to have run into a problem with IE 6 corrupting cookies. Not a whole lot that we can do about that.

Have you tried Firefox? :D

Canarsie Mar 2, 2005 11:47 am

The problem happens with both www.flyertalk.com and flyertalk.com using Safari 1.0.3 and Netscape 7.

Kiwi Flyer Mar 2, 2005 11:48 am

Same for me since the latest upgrade. www.flyertalk.com

Incidentally I find when I click on a link http://flyertalk.com it logs me out and cannot log back in without closing the browser and reopening (ie the log in doesnt work). I find I have to check all links to see if they have the www or not before clicking on them.

John at Webflyer Mar 2, 2005 11:50 am


Originally Posted by Canarsie
The problem happens with both www.flyertalk.com and flyertalk.com using Safari 1.0.3 and Netscape 7.

That is interesting. We haven't seen that happen and we use Safari.

Canarsie Mar 2, 2005 11:51 am


Originally Posted by John at Webflyer
That is interesting. We haven't seen that happen and we use Safari.

I am using Safari right now.

John at Webflyer Mar 2, 2005 11:54 am


Originally Posted by Canarsie
I am using Safari right now.

I just logged out, received an error message telling me to click another link to continue and then was successfully logged out. Is this what you see?

Canarsie Mar 2, 2005 12:00 pm


Originally Posted by John at Webflyer
I just logged out, received an error message telling me to click another link to continue and then was successfully logged out. Is this what you see?

Yes.

I did not have to do that before the most recent upgrade of the vBulletin software. When I clicked on “Log Out”, I was logged out.

Now I have to undergo an extra (albeit rather minor) step.

John at Webflyer Mar 2, 2005 12:06 pm

Thanks -- this is different than the problem that was previously reported.

We'll check it out.

Kiwi Flyer Mar 2, 2005 1:13 pm


Originally Posted by John at Webflyer
I just logged out, received an error message telling me to click another link to continue and then was successfully logged out. Is this what you see?

Yes for me too (since the latest upgrade).

Tim at WebFlyer Mar 2, 2005 1:49 pm

This has been fixed. Let us know if there are any further problems with this, when you click on the log out link now it should not give you the page that you where getting before, but one that says your cookies have been removed successfully... :)

--Tim

cblaisd Mar 2, 2005 3:27 pm


Originally Posted by Tim at WebFlyer
This has been fixed. Let us know if there are any further problems with this, when you click on the log out link now it should not give you the page that you where getting before, but one that says your cookies have been removed successfully... :)

--Tim


I have always gotten the "cookies removed successfully" page but still when logging out, it doesn't actually log me out.

When I go back to FlyerTalk, I'm still logged in.

Firefox.

gleff Mar 2, 2005 3:57 pm

Now tells me I've logged out successfully instead of giving me an error.. but I'm not actually logged out. Presumably an IE6 thing, lo siento.

ShuttleBug Mar 2, 2005 4:20 pm


Originally Posted by Tim at WebFlyer
This has been fixed. Let us know if there are any further problems with this, when you click on the log out link now it should not give you the page that you where getting before, but one that says your cookies have been removed successfully... :)

--Tim


Yes, it seems to be working again now. TYVM!

Dovster Mar 2, 2005 5:16 pm

I was having the same problem (IE 6) but after manually deleting all my cookies it ended. I can now log in and out.

Canarsie Mar 2, 2005 5:54 pm

The problem has been fixed for me.

Thank you, guys!

John at Webflyer Mar 3, 2005 10:04 am


Originally Posted by gleff
Now tells me I've logged out successfully instead of giving me an error.. but I'm not actually logged out. Presumably an IE6 thing, lo siento.

That is the corrupted cookie problem from IE.

PremEx Mar 3, 2005 10:35 am

Log Out is back to normal for me. It logged me out and then when returning to FT I was still logged out. Didn't have to clear any cookies manually. Windows XP Home SP2 IE 6.0.

Thank You!


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