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contacting administrator?
I have a new email address. I went into my profile to change it but it won't allow me to do so, saying my new email address is unaccetable. I get a window explaining if I think this is wrong, click it to be referred to the administrator. That doesn't work either. So now I have alerts and messages going to a defunct email address and I cannot get through to an administrator nor change to my current but unusual email address.
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Originally Posted by onceiflewoften
(Post 34347249)
I have a new email address. I went into my profile to change it but it won't allow me to do so, saying my new email address is unaccetable. I get a window explaining if I think this is wrong, click it to be referred to the administrator. That doesn't work either. So now I have alerts and messages going to a defunct email address and I cannot get through to an administrator nor change to my current but unusual email address.
Unless a mod sees this and can assist, onceiflewoften you might need to wait until Monday or Tuesday when one of the InternetBrands admins like IBJoel can assist. |
Use the Contact Us link which can be found in the Help menu of the mobile site or at the bottom of the page of the desktop version.
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Got your message and wrote you back.
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Well, clearly this didn't work as any messages and alerts went to the defunct email address and I only saw that I'd had a response because I managed, somehow, to get back into my FT account to ask a new travel related question. Of course, I now don't see replies to that. I will see if I can find help somewhere else within the platform.
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Originally Posted by onceiflewoften
(Post 34653750)
Well, clearly this didn't work as any messages and alerts went to the defunct email address and I only saw that I'd had a response because I managed, somehow, to get back into my FT account to ask a new travel related question. Of course, I now don't see replies to that. I will see if I can find help somewhere else within the platform.
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