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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   Password change and related password issues (https://www.flyertalk.com/forum/technical-support-feedback/2000294-password-change-related-password-issues.html)

ququin Jun 28, 2017 1:54 am

Password change and related password issues
 
I dont know why but when I come to the forum using my mobile phone I always logged in, however I can't log in with my laptop. Even after I use forgot password, no email come from flyertalk. Please help. I prefer using my laptop to post review and reply in forum. Thank you.

IBobi Jun 28, 2017 2:17 pm


Originally Posted by ququin (Post 28494876)
I dont know why but when I come to the forum using my mobile phone I always logged in, however I can't log in with my laptop. Even after I use forgot password, no email come from flyertalk. Please help. I prefer using my laptop to post review and reply in forum. Thank you.

Go to MyFlyertalk and make sure your email address is correct. Then do the password reset.

Redwood839 Jun 26, 2018 9:45 am

Change Email if logging in w/ Facebook / password forgotten
 
Hi Admins,

I log in via Facebook but I can't for the life of me remember me my old password. I only log in using Facebook so I don't ever use my email or password convo. I want to change my email as it's an email I haven't had since 2015 but I can't do it without my password.

How can I request this or verify my identity ?

IBJoel Jun 26, 2018 11:20 am


Originally Posted by Redwood839 (Post 29908393)
Hi Admins,

I log in via Facebook but I can't for the life of me remember me my old password. I only log in using Facebook so I don't ever use my email or password convo. I want to change my email as it's an email I haven't had since 2015 but I can't do it without my password.

How can I request this or verify my identity ?

Hi Redwood. I'll send you a PM. You can also change your password/email here: https://www.flyertalk.com/forum/prof...o=editpassword

pianowinter Jul 26, 2019 6:04 am

I need similar help. I had to create this handle in order to get help with my "real" account. I logged off, don't remember my password and don't remember the password to the email associated to that account. Can you send me a PM? Thanks.

IBJoel Jul 26, 2019 7:59 am


Originally Posted by pianowinter (Post 31344541)
I need similar help. I had to create this handle in order to get help with my "real" account. I logged off, don't remember my password and don't remember the password to the email associated to that account. Can you send me a PM? Thanks.

We'll see what we can do for you, but without access to the email associated with the account in question, for security purposes we cannot give out information.

Wendy80 Dec 17, 2019 9:28 pm

Changing my password
 
I'm guessing I'm looking right at it, but don't see a way to change my password. Help point me in the right direction?

lo2e Dec 18, 2019 8:58 am

Welcome to FlyerTalk, Wendy.

If you're on the Full Site (as in not mobile), click on MyFlyertalk on the left side near the top of the page, then when the MyFlyertalk page comes up, there should be something on the left side that says Edit Email & Password. That's the place to go.

IBJoel Dec 18, 2019 9:06 am

lo2e is correct! And here's the direct link, just in case: https://www.flyertalk.com/forum/prof...o=editpassword

JDiver Dec 18, 2019 6:57 pm

1 Attachment(s)

Originally Posted by Wendy80 (Post 31851399)
I'm guessing I'm looking right at it, but don't see a way to change my password. Help point me in the right direction?

IBJoel and lo2e are correct. The direct link, just in case: https://www.flyertalk.com/forum/prof...o=editpassword

As illustrated here.

Neil Lustyk Jan 6, 2020 10:10 pm

How would a user change their User Name?

FlyinHawaiian Jan 7, 2020 4:12 am


Originally Posted by ;31917871
How would a user change their User Name?

In short, please see: https://www.flyertalk.com/help/rules.php#usernames

  • Should you have second thoughts regarding your choice of a username, one-time changes can be arranged by contacting the Community Director.
  • Username changes are only available to members with fewer than 500 posts.

Please refer to the following thread (especially its wikipost) for detailed information: https://www.flyertalk.com/forum/tech...can-i-how.html

IBJoel Jan 7, 2020 8:58 am


How would a user change their User Name?
I'll PM you

enviroian Nov 2, 2020 10:28 am

Password Change
 
I have had the same PW here for 17 years LOL I need to change it. I'm prompted with an email address I used initially to enroll in FT but that email is no longer valid so I can't obviously receive the reset password link. Can you recommend what I can do to change my PW?

IBJoel Nov 2, 2020 1:15 pm

Change your email first

enviroian Nov 7, 2020 4:50 am


Originally Posted by IBJoel (Post 32790221)
Change your email first

I’m not about to change my email address I’ve had for 15 years.

Is there no workaround?

Mwenenzi Nov 7, 2020 12:04 pm


Originally Posted by enviroian (Post 32789772)
I have had the same PW here for 17 years LOL I need to change it. I'm prompted with an email address I used initially to enroll in FT but that email is no longer valid so I can't obviously receive the reset password link. Can you recommend what I can do to change my PW?


Originally Posted by enviroian (Post 32802294)
I’m not about to change my email address I’ve had for 15 years.
Is there no workaround?

If no longer active why not change the FT profile it to a valid email? :confused:

IBJoel Nov 9, 2020 7:07 am

What Mwenenzi said. If you can't access your registered email, then you need to change it. You risk losing access to your account entirely.

Pakse_two Jul 11, 2021 2:32 pm

Yes, I need help resetting my password.
 
So this is weird.

I've tried 5-10 times to use the reset password function built into Flyertalk.

1. I go to: Flyertalk Forums - Lost Password Recovery Form
2. I enter my email address: [redacted]
3. Nothing arrives, no in my inbox, not in Span

A. My profile exists here: FlyerTalk Forums - View Profile: Pakse (I can't post the link to it here as this account is new and this is post 1)
B. When I try to re-register with my [redacted] email address the system tells me that email is already in use.

Any advice would be appreciated.

IntrepidAfrican2 Aug 15, 2021 7:04 am


Originally Posted by Pakse_two (Post 33398878)
So this is weird.

I've tried 5-10 times to use the reset password function built into Flyertalk.

1. I go to: Flyertalk Forums - Lost Password Recovery Form
2. I enter my email address: [redacted]
3. Nothing arrives, no in my inbox, not in Span

A. My profile exists here: FlyerTalk Forums - View Profile: Pakse (I can't post the link to it here as this account is new and this is post 1)
B. When I try to re-register with my [redacted] email address the system tells me that email is already in use.

Any advice would be appreciated.

Did you find a solution? I have the exact same problem.

Pakse_two Aug 16, 2021 12:05 am

Hi,

No - no solution - silence. I'm frustrated. I enter the email, the system responds that it has sent an email to me and nothing arrives.

So apparently my original identity here is now locked away from me. I guess it's not that big of a deal; but it's weird. I was a contributing member for a while. I'm surprised that an admin can't look at my account settings and correct whatever is wrong or let me verify my identity another way. I"m not opposed to sending in a drivers license or somehow proving my identity.

cblaisd Aug 16, 2021 7:48 am

IBJoel can you help?


Originally Posted by Pakse_two (Post 33494087)
Hi,

No - no solution - silence. I'm frustrated. I enter the email, the system responds that it has sent an email to me and nothing arrives.

So apparently my original identity here is now locked away from me. I guess it's not that big of a deal; but it's weird. I was a contributing member for a while. I'm surprised that an admin can't look at my account settings and correct whatever is wrong or let me verify my identity another way. I"m not opposed to sending in a drivers license or somehow proving my identity.


IBJoel Aug 16, 2021 9:16 am


Originally Posted by Pakse_two (Post 33494087)
Hi,

No - no solution - silence. I'm frustrated. I enter the email, the system responds that it has sent an email to me and nothing arrives.

So apparently my original identity here is now locked away from me. I guess it's not that big of a deal; but it's weird. I was a contributing member for a while. I'm surprised that an admin can't look at my account settings and correct whatever is wrong or let me verify my identity another way. I"m not opposed to sending in a drivers license or somehow proving my identity.

Fill out this form with the email of your original account: https://www.flyertalk.com/help/contact

Pakse_two Aug 16, 2021 10:23 am

IBJoel,

I have filled out the form. Thanks for the advice, I hope it works. I'd like to be "me" again.

Update: 24 hours later - no response from filling out the form. (I'll continue to update the progress on this issue).

IBJoel Aug 18, 2021 9:26 am

Just email me directly at [email protected]


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