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-   -   Trending threads issues (https://www.flyertalk.com/forum/technical-support-feedback/1900306-trending-threads-issues.html)

dulciusexasperis Mar 23, 18 10:18 am

Trending threads issues
 
Can anyone tell me just how 'trending threads' are chosen to appear on that page? I see threads with 4 responses in 2 days or whatever and yet somehow they are designated as 'trending threads'. I can't see any obvious method being used to pick what is a 'trending thread'.

Allan38103 Mar 23, 18 11:20 am

Decision is made by the same editors who decide what is a "Must Read".

Flyer Talk is a revenue-generating enterprise. When you click on particular links, someone's pocket gets richer.

Follow the money.

chgoeditor Mar 25, 18 6:15 pm

As this is a tech support question, I'll move this thread to that forum.

chgoeditor
co-moderator, Info Desk

RumPatrol Mar 25, 18 8:20 pm


Originally Posted by dulciusexasperis (Post 29558528)
Can anyone tell me just how 'trending threads' are chosen to appear on that page? I see threads with 4 responses in 2 days or whatever and yet somehow they are designated as 'trending threads'. I can't see any obvious method being used to pick what is a 'trending thread'.

I've been wondering this for a while myself and even asked one of the admin about it because I felt that some threads were being buried from view while others were being "promoted" similar to Twitter trending topics. Never received a firm answer, just that some sections of the forum like Tech Support are not included in that page (ironically). That still didn't explain exactly how this list is populated.

The trending threads page is how I access FT every visit, I like being able to see what's being discussed and then use the Forum Directory on the left to open up the various sub-forums I flock to. There are some days where I'll open the trending threads page and 15 of the 25 threads are from the same sub-forum and some of those threads only have 6 or 7 replies and 200 views.

Very odd. I wish it could be customized a bit so I can see the most popular threads only in the parts of the site I tend to visit, but I'm sure that's asking a lot.

IBJoel Mar 26, 18 8:42 am

It's an algorithm that weighs newness, engagement, sub-forum location, and how long the thread has been on the Trending page. We obviously don't want the same handful of threads dominating the page every single day. That said, we're always looking to improve the program and I will pass along suggestions. Besides what RumPatrol said, what are some changes you'd like to see?

Oh, and I can assure you that our editors have absolutely zero in put on Trending (it's 100% computer generated), and aside from ads on the page, it is not a revenue source.

dulciusexasperis Mar 26, 18 9:52 am

Thanks for the answer IBJoel. Not that it tells me much. LOL

traacs Mar 26, 18 3:18 pm

trending
 

Originally Posted by IBJoel (Post 29568293)
It's an algorithm that weighs newness, engagement, sub-forum location, and how long the thread has been on the Trending page. We obviously don't want the same handful of threads dominating the page every single day. That said, we're always looking to improve the program and I will pass along suggestions. Besides what RumPatrol said, what are some changes you'd like to see?

Oh, and I can assure you that our editors have absolutely zero in put on Trending (it's 100% computer generated), and aside from ads on the page, it is not a revenue source.

Is there a link or can a link be created so that when i am in MY FLYERTALK i can go to trending?

IBobi Mar 26, 18 3:25 pm


Originally Posted by traacs (Post 29569957)
Is there a link or can a link be created so that when i am in MY FLYERTALK i can go to trending?

It's already there -- just click FlyerTalk Forums

https://cimg7.ibsrv.net/gimg/www.fly...d058b088d3.jpg

If you are using the Trending home page, this will take you there. If you are not, enable it in your preferences under Edit Options.

traacs Mar 26, 18 3:43 pm


Originally Posted by IBobi (Post 29569991)
It's already there -- just click FlyerTalk Forums

https://cimg7.ibsrv.net/gimg/www.fly...d058b088d3.jpg

If you are using the Trending home page, this will take you there. If you are not, enable it in your preferences under Edit Options.

It is enabled under options but once I am in Myflyer tallk There is no link to go back to it. As well if my home page is My Flyertalk I can not get to it

IBobi Mar 26, 18 6:55 pm


Originally Posted by traacs (Post 29570067)
It is enabled under options but once I am in Myflyer tallk There is no link to go back to it. As well if my home page is My Flyertalk I can not get to it

I don't understand. If you have the trending home page enabled, that link will take you there.

traacs Mar 26, 18 9:38 pm

trending
 

Originally Posted by IBobi (Post 29570618)
I don't understand. If you have the trending home page enabled, that link will take you there.

got it thanks for the info . re read all above and surprise

RumPatrol Mar 27, 18 12:22 am


Originally Posted by IBJoel (Post 29568293)
It's an algorithm that weighs newness, engagement, sub-forum location, and how long the thread has been on the Trending page. We obviously don't want the same handful of threads dominating the page every single day. That said, we're always looking to improve the program and I will pass along suggestions. Besides what RumPatrol said, what are some changes you'd like to see?

Oh, and I can assure you that our editors have absolutely zero in put on Trending (it's 100% computer generated), and aside from ads on the page, it is not a revenue source.

Being able to isolate the trending threads by region would be very helpful. I tend to access FT late at night US time, right now for example, and so the trending threads page ends up having a ton of British Airways sub-forum threads since it is getting to be morning over there. Not that I don't mind seeing what my friends across the pond are complaining about today but it isn't particularly helpful.

Would it be possible to combine a user's subscribed forums with the trending topics to create a sort of customized trending topics list? Or maybe a way to just opt-out of certain sub-forums and then the next trending topic from a sub-forum a user is opted in to will populate the list?

RunningforMiles Apr 28, 18 10:12 pm

My trending page hasn’t updated in a few days, anyone else having this issue? I cleared everything and tried a different browser, but no change.

aquamarinesteph Apr 29, 18 10:40 pm

My trending page hasn't updated for a few days either. I've cleared everything as well, and I've also tried a different browser to no avail.

bawm Apr 30, 18 10:16 am


Originally Posted by RunningforMiles (Post 29694820)
My trending page hasnít updated in a few days, anyone else having this issue? I cleared everything and tried a different browser, but no change.

Yes. Came here to post the same.

IBJoel Apr 30, 18 11:32 am


Originally Posted by RunningforMiles (Post 29694820)
My trending page hasnít updated in a few days, anyone else having this issue? I cleared everything and tried a different browser, but no change.


Originally Posted by aquamarinesteph (Post 29697890)
My trending page hasn't updated for a few days either. I've cleared everything as well, and I've also tried a different browser to no avail.


Originally Posted by bawm (Post 29699409)
Yes. Came here to post the same.

I'll look into this.

IBJoel Apr 30, 18 11:41 am

This is what I'm seeing today (includes several threads from yesterday/today):
https://cimg0.ibsrv.net/gimg/www.fly...8ea809e5f4.jpg

bawm Apr 30, 18 12:47 pm


Originally Posted by IBJoel (Post 29699693)
This is what I'm seeing today (includes several threads from yesterday/today):
https://cimg0.ibsrv.net/gimg/www.fly...8ea809e5f4.jpg

Every one of those threads is either from Apr 25 or Apr 26?

aquamarinesteph Apr 30, 18 3:31 pm

If it helps, it appears that mine haven't updated since April 26.

ETA: And I'm seeing the same threads as above. Nothing past April 26.

Gig103 Apr 30, 18 4:06 pm


Originally Posted by aquamarinesteph (Post 29700484)
If it helps, it appears that mine haven't updated since April 26.

ETA: And I'm seeing the same threads as above. Nothing past April 26.

Just adding a data point - same for me.

jbeckett Apr 30, 18 5:09 pm

Yes, it is stuck. The list of threads does not change anymore.

RumPatrol Apr 30, 18 10:19 pm


Originally Posted by IBJoel (Post 29699693)
This is what I'm seeing today (includes several threads from yesterday/today):
https://cimg0.ibsrv.net/gimg/www.fly...8ea809e5f4.jpg

To echo the rest, this is also what my trending threads page has been stuck on.

Interestingly, whatever thread was #13 on the list is gone and so that # is blank and just says "started in" and "go to last post."

IBJoel May 1, 18 1:16 pm

Reported to tech

Collierkr May 1, 18 6:05 pm

Trending Threads gone wrong???
 
is it just me?
The list and order of the Trending Threads has not changed in over 5 days. That cannot be right. If it is just me how do I fix that?

IBobi May 1, 18 6:28 pm

Please report technical issue in the proper forum. Moving this there.

FYI we are working on the trending issue.

IluvSQ May 2, 18 11:19 am

another one seeing the same - not updated for several days.

IBJoel May 2, 18 11:52 am

Tech has fixed this

IluvSQ May 22, 18 8:00 am

Cannot access trending thread
 
# 4 on Trending threads right now is this one:
DYKWIA Tales for 2018 on AA Andi28 started Today in AA Mods and Ambassadors

When I click on it, I get:
vBulletin Message
You do not have permission to access this page. This could be due to one of several reasons:
  1. Are you trying to edit someone else's post, access administrative features or some other privileged system?
  2. This forum may require additional account pre-requisites that you don't current have. Check the Announcements for this forum to see if you're required to have a minimum number of posts already, etc.
  3. If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.
Log Out

I am guessing this is for mods only, but then why is it showing in tranding?

bitburgr May 22, 18 9:10 am

Me too. I'm kinda excited to have an AA version of this thread.

Andi28 May 22, 18 1:58 pm

A minor technical failt, it’s all fixed and back up

Collierkr May 25, 18 11:03 am

Looks like this problem has come back. My view has materially changed all week

SanDiego1K May 25, 18 11:40 am


Originally Posted by Collierkr (Post 29793676)
Looks like this problem has come back.

Agree. It's been the same for at least three days. It's particularly noticeable given I've no interest in protein balls.

IBJoel May 25, 18 12:19 pm

I reopened this issue with tech.

Collierkr May 27, 18 12:35 pm


Originally Posted by IBJoel (Post 29793891)
I reopened this issue with tech.

Well this got fixed and worked yesterday but today is stalled again. Very frustrating. Is this affecting all users or just a subset?

IluvSQ May 28, 18 6:18 am

Yes, the list has not changed for at least 3 days

RunningforMiles May 28, 18 1:08 pm

Same here

aquamarinesteph May 28, 18 10:24 pm

Same here - while there are some new posts, the actual trending threads haven't changed for a few days...

RunningforMiles May 29, 18 11:45 am

Seems to be working again

IBJoel May 29, 18 1:58 pm

It's a core issue, so requires a manual reset until another team fixes their end, which I will have our team do.

Palty Aug 27, 18 3:39 am

hi
why cant i post a new post?


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