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-   -   ARCHIVE: Issues with FT -- 2018 MOBILE Devices BUG REPORTS (https://www.flyertalk.com/forum/technical-support-feedback/1885699-archive-issues-ft-2018-mobile-devices-bug-reports.html)

IBobi Mar 8, 2018 12:20 pm


Originally Posted by OttawaMark (Post 29500942)
[MENTION=359244]IBobi[/MENTION] I have tried using desktop mode on my iPhone 6 and I have no issues of uncommanded scrolling. I've tried with Safari and Chrome with ad blockers on and off. No issues at all. Switch to desktop mode and random uncommanded scrolling still occurs, sometimes jumping backwards by 10+ pages with Safari and Chrome, again with ad blockers on an off.

I'm confused -- the jumping on your phone happens on mobile skin or desktop skin?

OttawaMark Mar 8, 2018 12:26 pm


Originally Posted by IBobi (Post 29501059)
I'm confused -- the jumping on your phone happens on mobile skin or desktop skin?

Mobile skin only. Sorry for the confusion. A few days ago you suggested trying the desktop skin to see if the problem went away and it did go away with the desktop skin.

IBobi Mar 8, 2018 12:53 pm


Originally Posted by OttawaMark (Post 29501086)
Mobile skin only. Sorry for the confusion. A few days ago you suggested trying the desktop skin to see if the problem went away and it did go away with the desktop skin.

OK thank you. I have just gone into several threads, using mobile skin on my iphone, and am not experiencing the jumping. The only thing that is happening is the normal "infinite scroll" reloads when I reach the end of a page and it loads the next set of posts. This is all on an LTE connection.

Am I missing anything?

OttawaMark Mar 8, 2018 7:26 pm


Originally Posted by IBobi (Post 29501203)
OK thank you. I have just gone into several threads, using mobile skin on my iphone, and am not experiencing the jumping. The only thing that is happening is the normal "infinite scroll" reloads when I reach the end of a page and it loads the next set of posts. This is all on an LTE connection.

Am I missing anything?

I'm seeing the uncommanded scrolling in the backwards direction (me scrolling to earlier posts) on both LTE and gigabit internet. It is almost like I'm loading an earlier page of posts but sometimes the scrolling is 10+ pages backwards in a fraction of a second, not the single page as would be expected. It's odd and intermittent. It must be something to do with infinite scroll I think, and it would be nice to be able to disable IS on mobile.

IBJoel Mar 9, 2018 11:44 am


Originally Posted by OttawaMark (Post 29502696)
I'm seeing the uncommanded scrolling in the backwards direction (me scrolling to earlier posts) on both LTE and gigabit internet. It is almost like I'm loading an earlier page of posts but sometimes the scrolling is 10+ pages backwards in a fraction of a second, not the single page as would be expected. It's odd and intermittent. It must be something to do with infinite scroll I think, and it would be nice to be able to disable IS on mobile.

We had a meeting with our tech team yesterday and are working on getting this resolved.

OttawaMark Mar 9, 2018 3:18 pm


Originally Posted by IBJoel (Post 29505100)
We had a meeting with our tech team yesterday and are working on getting this resolved.

Now it's my turn to be confused ;)

What is hopefully going to be resolved - the uncommanded scrolling or the forced infinite scroll on mobile?

rmadisonwi Mar 10, 2018 6:43 am

For the past 2-3 weeks, I have been unable to get the mobile site to load on my iPad. I’m using an iPad Air (I forget which generation) with the latest iOS 11. I’ve tried deleting all my cookies and browser history, but all that does is make life annoying when I have to relog into all my other websites, but when I come back to flyertalk, I still get the desktop version.

Any tips?

b1513 Mar 10, 2018 8:23 pm

Could barely get to this page to post. Amazon ad (congratulations, blah, blah) popped up constantly. URL was icardib.com.

MSP_Monopoly Mar 11, 2018 9:37 am

http://icardwarrantnyc.club/

this is hijacking constantly today

IBJoel Mar 12, 2018 11:18 am

MSP, I've reported the ad you posted, but please post it in the designated ad thread, from now on.

IBobi Mar 12, 2018 3:08 pm


Originally Posted by rmadisonwi (Post 29507528)
For the past 2-3 weeks, I have been unable to get the mobile site to load on my iPad. I’m using an iPad Air (I forget which generation) with the latest iOS 11. I’ve tried deleting all my cookies and browser history, but all that does is make life annoying when I have to relog into all my other websites, but when I come back to flyertalk, I still get the desktop version.

Any tips?

Do you have the option to go to the mobile site at the bottom of the page?

And did you by chance select "never go to mobile site" in your preferences?

ashill Mar 15, 2018 9:12 am


Originally Posted by OttawaMark (Post 29502696)
I'm seeing the uncommanded scrolling in the backwards direction (me scrolling to earlier posts) on both LTE and gigabit internet. It is almost like I'm loading an earlier page of posts but sometimes the scrolling is 10+ pages backwards in a fraction of a second, not the single page as would be expected. It's odd and intermittent. It must be something to do with infinite scroll I think, and it would be nice to be able to disable IS on mobile.


I see this routinely too in Safari on my up-to-date iPhone. Typically, I load a thread that I’ve already read, linked from the My Subscriptions page. First, it jumps to the last unread post (which is really nice!). In a thread I was just reading, that was on page 10/11. I read for a few seconds (maybe starting to scroll down through posts; I’m not sure about the details because it happens so quickly), and then suddenly find myself on page 5.

ashill Mar 15, 2018 9:14 am

I tried to edit my post above, but as usual (see my bug reports above), I find that when I try to edit, the text goes away. So replace ‘s’ with ‘a’. :)

OttawaMark Mar 15, 2018 9:47 am

[MENTION=359244]IBobi[/MENTION]


Originally Posted by OttawaMark (Post 29505844)
Now it's my turn to be confused ;)

What is hopefully going to be resolved - the uncommanded scrolling or the forced infinite scroll on mobile?


OttawaMark Mar 15, 2018 9:48 am


Originally Posted by ashill (Post 29527998)


I see this routinely too in Safari on my up-to-date iPhone. Typically, I load a thread that I’ve already read, linked from the My Subscriptions page. First, it jumps to the last unread post (which is really nice!). In s thread I was just reading, that was on page 10/11. I read for a few seconds (maybe starting to scroll down through posts; I’m not sure about the details because it happens so quickly), and then suddenly find myself on page 5.


Yep. This is exactly what I see.


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