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-   -   iPad Specific Display and Related Issues (https://www.flyertalk.com/forum/technical-support-feedback/1879412-ipad-specific-display-related-issues.html)

Goldorak Nov 25, 2017 2:30 pm

iPad Specific Display and Related Issues
 
Title says all. This is not new, at least 2 years since it is a real pain to write threads/posts on FT from an iPad. As long as the text you are posting/quoting is longer than the typing window, you don’t see your cursor aymore after the first letter typed. It becomes so impossible to use the system properly that it is now required to type your text elsewhere and copy/paste in FT, but ten your pain is not over because you have a lot of formatting Issues.

Add to this the picture orientation issue for the hotel reviews. Come on FT : how on earth can you have such an unfriendly interface with iOS devices, which represent a large population of FT users ?

JDiver Nov 26, 2017 8:45 am

I pretty much exclusively moderate and read FlyerTalk using an iPad (three, actually, though mostly on an iPad Air 2) using Safari (both OS and browser in latest iterations) and generally am not having these problems. Occasionally I use Chrome, same thing, no issues.

As a start, perhaps you could try clearing your cache. Maybe Admin will offer other suggestions.

Goldorak Nov 26, 2017 3:52 pm


Originally Posted by JDiver (Post 29101183)
I pretty much exclusively moderate and read FlyerTalk using an iPad (three, actually, though mostly on an iPad Air 2) using Safari (both OS and browser in latest iterations) and generally am not having these problems. Occasionally I use Chrome, same thing, no issues.

As a start, perhaps you could try clearing your cache. Maybe Admin will offer other suggestions.

Reading is not an issue at all, writing/posting/editing long posts/wiki is. I have a very recent iPad (Air 2) with last iOS version. This has not always been the case. I said for about 2 years (so I had it also on my previous iPad). I don’t know if the problem started with a FT system upgrade or an iOS change.

JDiver Nov 26, 2017 7:50 pm


Originally Posted by Goldorak (Post 29102420)
Reading is not an issue at all, writing/posting/editing long posts/wiki is. I have a very recent iPad (Air 2) with last iOS version. This has not always been the case. I said for about 2 years (so I had it also on my previous iPad). I don’t know if the problem started with a FT system upgrade or an iOS change.

I am moderating with my iPad Air 2, OS 11, Safari including editing, adding and editing Wikiposts, editing and moving posts and threads, etc. as well as making occasionally extensive posts with subparagraphs, etc. and I’m not experiencing these issues. My word wrap works fine, my cursor is showing, etc.

I hope an Admin can comment or make suggestions about your issue.

flyupfrnt Nov 26, 2017 7:53 pm

I almost exclusively participate in FlyerTalk on my iPad Air too. I don’t experience too many issues that come to mind.

IBobi Nov 28, 2017 11:57 am


Originally Posted by Goldorak (Post 29099317)
Title says all. This is not new, at least 2 years since it is a real pain to write threads/posts on FT from an iPad. As long as the text you are posting/quoting is longer than the typing window, you don’t see your cursor aymore after the first letter typed. It becomes so impossible to use the system properly that it is now required to type your text elsewhere and copy/paste in FT, but ten your pain is not over because you have a lot of formatting Issues.

Add to this the picture orientation issue for the hotel reviews. Come on FT : how on earth can you have such an unfriendly interface with iOS devices, which represent a large population of FT users ?

We do test with tablets, but have not seen the issue you are discussing. If you can capture them in a screen shot or video, I will certainly review it.

Goldorak Nov 28, 2017 3:46 pm


Originally Posted by IBobi (Post 29110126)
We do test with tablets, but have not seen the issue you are discussing. If you can capture them in a screen shot or video, I will certainly review it.

thanks for your consideration. Screenshot is not a way to explain you this. I will try a video during the weekend.

Saltire74 Dec 13, 2017 8:58 pm

Having difficulties with FT on iPad Air2 myself the last couple of days. Assumed it was to do with trying to fix bugs in the 15th Nov. Update. As you can see in the screenshot, the cursor and text is hidden under the top banner. The only way I could attach this screenshot was by adding it first before any text otherwise the attachment button was unresponsive with text in the reply box.

Goldorak Dec 14, 2017 12:01 am

I have the same problem.as Saltire74 and also as you can see on the screenshot just above the text I am typing, most of the formatting options are not usable.

Goldorak Dec 14, 2017 12:07 am

https://cimg4.ibsrv.net/gimg/www.fly...2bb874155a.png
I never managed to attach the screenshot in my previous post by editing it (another bug)

747FC Dec 14, 2017 12:35 am

Regarding Ipad problems, on another thread, I previously reported problems reading FT on my Ipad when I finger-swipe to zoom the page (for my failing eyes). What happens is that the right-side advertisement migrates over the words and makes trying to read FT a very cumbersome experience. This situation has not been fixed since it was first reported a few weeks ago. Hope it does. Thanks.

IBobi Dec 14, 2017 12:22 pm


Originally Posted by 747FC (Post 29172189)
Regarding Ipad problems, on another thread, I previously reported problems reading FT on my Ipad when I finger-swipe to zoom the page (for my failing eyes). What happens is that the right-side advertisement migrates over the words and makes trying to read FT a very cumbersome experience. This situation has not been fixed since it was first reported a few weeks ago. Hope it does. Thanks.

This has been reported and will be fixed in a future update.

IBobi Dec 14, 2017 12:22 pm


Originally Posted by 747FC (Post 29172189)
Regarding Ipad problems, on another thread, I previously reported problems reading FT on my Ipad when I finger-swipe to zoom the page (for my failing eyes). What happens is that the right-side advertisement migrates over the words and makes trying to read FT a very cumbersome experience. This situation has not been fixed since it was first reported a few weeks ago. Hope it does. Thanks.


Originally Posted by Goldorak (Post 29172143)
https://cimg4.ibsrv.net/gimg/www.fly...2bb874155a.png
I never managed to attach the screenshot in my previous post by editing it (another bug)

I will ask IBJoel to report these issues to tech.

RandomBaritone Dec 18, 2017 6:44 am

I’m returning to FT after a two-month break. I use my iPad almost exclusively.

When browsing the new FT on my iPad Pro, scrolling to the top of a thread causes additional, earlier posts to appear for some reason, rather than simply making the page header visible. Can this be turned off? I regularly scroll to the top to return to the “My FlyerTalk” page, but that’s now impossible. The new behavior is very disorienting, and it’s not something I’ve observed on other websites. While scrolling to the end of a page often triggers an endless scroll (Facebook, Tumblr, etc.), I’ve never seen scrolling to the top of a page autoload additional content.

I’m using Safari on a 9.7” iPad Pro running iOS 11.2.1.

P.S. The new Advanced WYSIWYG editor also seems to ignore line breaks when used on the iPad. I had to return to the post and edit it to get these line breaks to appear.












IBobi Dec 18, 2017 1:15 pm


Originally Posted by RandomBaritone (Post 29187653)
I’m returning to FT after a two-month break. I use my iPad almost exclusively.

When browsing the new FT on my iPad Pro, scrolling to the top of a thread causes additional, earlier posts to appear for some reason, rather than simply making the page header visible. Can this be turned off? I regularly scroll to the top to return to the “My FlyerTalk” page, but that’s now impossible. The new behavior is very disorienting, and it’s not something I’ve observed on other websites. While scrolling to the end of a page often triggers an endless scroll (Facebook, Tumblr, etc.), I’ve never seen scrolling to the top of a page autoload additional content.

I’m using Safari on a 9.7” iPad Pro running iOS 11.2.1.

P.S. The new Advanced WYSIWYG editor also seems to ignore line breaks when used on the iPad. I had to return to the post and edit it to get these line breaks to appear.

These issues have been reported previously -- please peruse the Support forums for more info.

The editor issue can't really be solved right now but we will have a fix in an upcoming patch.

As to the First issue you mentioned, it's called Infinite Scroll. You can turn it off in MyFlyerTalk, Edit Options, Disable Infinite Scroll, SAVE Changes.


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