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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   ARCHIVE: FT 15 Nov 2017 Upgrade Tech Thread - 2017 BUG REPORTS (https://www.flyertalk.com/forum/technical-support-feedback/1877720-archive-ft-15-nov-2017-upgrade-tech-thread-2017-bug-reports.html)

oxtailsoup Nov 16, 2017 11:51 am

Still finding scrolling up and down really clunky.. like the screen freezes for a split second but continually so it comes across as very very clunky and annoying.

Infinite scroll it turned off.
Ipad Air iOS 11.0.2
Safari.

RandomNobody Nov 16, 2017 11:52 am


Originally Posted by EsherFlyer (Post 29066248)
I really dislike having to flatten all the logins, preferences, cookie acceptance tokens, etc that have built up across sites and services to try and help a single website sort itself out.

You can do a temporary test of what they're asking without clearing the slate by opening a private/incognito window.

Also, check to see if your browser will let you search cookies, and delete FT ones either en-masse, or one-by-one to figure out which is the problem cookie to report back.

IBJoel Nov 16, 2017 11:54 am

I have reproduced and reported the issue of photos auto-placing themselves on top of text. [MENTION=307423]florens[/MENTION], I believe you first brought this to our attention.

IBJoel Nov 16, 2017 11:56 am


Originally Posted by EsherFlyer (Post 29068060)
I'd say it rendered unreasonably large, but I think I ve seen that in some pre-upgrade review type threads as well, so perhaps no change there.

I agree it is too big. That's something we'll look at fixing after some of these other bugs.

stimpy Nov 16, 2017 11:58 am


Originally Posted by IBJoel (Post 29067997)
Do you still have Infinite Scroll enabled?

What? I hadn't heard of it. How do I disable it?

ACYYZ/SD Nov 16, 2017 12:02 pm


Originally Posted by pushmyredbutton (Post 29063674)
:td: This reminds me of when Airliners.net decided to reskin. Provided all the tinkering is done, this new site is much less aesthetically pleasing; what's with the underlined links? I feel like I'm stuck in 1999...

You took the post right out of my mouth. Totally Blah and less user friendly.

IBJoel Nov 16, 2017 12:02 pm


Originally Posted by stimpy (Post 29068114)
What? I hadn't heard of it. How do I disable it?

Go to this page: https://www.flyertalk.com/forum/prof...do=editoptions
Scroll like 2/3s down and click "Disable Infinite Scroll" Then scroll to the bottom and click "Save Changes"

stimpy Nov 16, 2017 12:06 pm


Originally Posted by IBJoel (Post 29068132)
Go to this page: https://www.flyertalk.com/forum/prof...do=editoptions
Scroll like 2/3s down and click "Disable Infinite Scroll" Then scroll to the bottom and click "Save Changes"

Thank you. I noticed on that page that the button to allow admins to email me was not checked. I'm sure that it was checked previously.

I might recommend sending an email to all users with a link to the options page advising them to review their settings.

florens Nov 16, 2017 12:07 pm

Where is the poll?

C W Nov 16, 2017 12:08 pm


Originally Posted by florens (Post 29068157)
Where is the poll?

IB deleted both the poll in this thread and the new thread poll.

florens Nov 16, 2017 12:08 pm


Originally Posted by C W (Post 29068158)
IB deleted both the poll in this thread and the new thread poll.

The truth hurts.

Sopwith Nov 16, 2017 12:09 pm


Originally Posted by IBobi (Post 29068035)
Hi guys,

Regarding the poll, it's been a bit of a mess. We're fine with polls; we're not completely ok with assessing a new technology while we are less than 24 hours into it and still addressing a pile of bug reports. Bugs will be fixed, and everything will run much more smoothly. At the moment, it just doesn't seem very fair or appropriate. I understand there are people who have already made up their minds in the negative, and that's totally fair; but for the rest, give us a chance to show you what this software actually is, please.

As to the way the was handled, IB got it wrong. There was a lack of internal communication here, and I'm correcting that. I deeply appreciate the passion of this community and I apologize for the way the poll was handled. We will do better.

Now, back to the bug tickets...

Best

Paul

With respect, I don't think this is something you're going to be able to fix by addressing bugs. It's broken way beyond that. My suggestion is that someone needs to step back and look at this from a higher level.

IBobi Nov 16, 2017 12:15 pm


Originally Posted by Silver Fox (Post 29068065)
I'm sorry, but what bug tickets? My feeling is that you are selectively deciding what you think are bugs and fixing what you feel like and not handling this properly.

Sorry you feel that way. I have a pile of active tickets from what's been reported. Bugs are functions that are not working as designed. That's not the same thing as a complaint about something that is working as designed, and someone just doesn't like it. We are at this time not addressing those, as they are not bug reports, which is what has explicitly been requested here.

I strongly suggest that you wait and see what the site looks and acts like after we're done smoothing out the bugs; if there are things you don't like then, please use the Suggestion Box forum :)

Thanks

Paul

arlflyer Nov 16, 2017 12:20 pm


Originally Posted by IBobi (Post 29068188)
Bugs are functions that are not working as designed. That's not the same thing as a complaint about something that is working as designed, and someone just doesn't like it.

How do users learn which is which?

Silver Fox Nov 16, 2017 12:24 pm


Originally Posted by IBobi (Post 29068188)
Sorry you feel that way. I have a pile of active tickets from what's been reported. Bugs are functions that are not working as designed. That's not the same thing as a complaint about something that is working as designed, and someone just doesn't like it. We are at this time not addressing those, as they are not bug reports, which is what has explicitly been requested here.

I strongly suggest that you wait and see what the site looks and acts like after we're done smoothing out the bugs; if there are things you don't like then, please use the Suggestion Box forum :)

Thanks

Paul

I have asked 2 questions whether something is a bug or deliberate (ie. WAD) - if you don't answer that then I don't know if it is supposed to work that way or not do I? It's nothing to do with whether I like it or not (I don't but that is not the point here)

So, for clarity, can you answer these:

Post reply is left justifying - bug or WAD?

Reply box - font size has been decreased (I may have said stupid small before which is what it is) - bug or WAD?


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