New "Like" Button information, Issues and Discussion
 

Thanks Jose!

Old thread, but seems like the best place to ask...
I notice recently sometimes my LIKE button doesn't work. I click it - nothing happens.

At first I thought it was an iPad issue, but same happens on my desktop.
Then I thought maybe not allowed to click too many LIKES in a row -- but it's not that because sometimes it doesn't work when I haven't liked anything else in days.
Then I thought some posters can opt out -- but it's not that either, because I just tried to LIKE a post from someone who has other LIKES.

I noticed someone on the UA forum commenting on this: "I tried to LIKE your comment but it didn't work for some reason"

It seems completely random. Any other reports of this?

I’ve had similar experiences recently. Can’t remember when it started, and it’s not all the time, just randomly.

Without anything consistent, it could be difficult to pinpoint. Does it happen on a particular device/browser? Does it happen more often on public Wi-Fi signals or when using mobile data/hotspot?

It happens at home on both my iPad using Safari and desktop PC using Firefox. Same home network.
It's completely random as far as I can tell. It won't work and then suddenly it will.

Edit to add: It just happened again on the UA forum. I refreshed the page, still nothing. Then I immediately came to this thread and LIKED IBJoel's post with no problem.

Edited to add more: After I liked Joel's post I went back to the UA forum and it then worked.
SHRUG. Weird, right?

Thank you for saying this - I thought I was going crazy when the "like" button doesn't work! I thought it was my laptop (sometimes my trackpad is screwy) but it happens on my desktop at work (both using Win10, Chrome browser). Most often happens in Trip Reports and the Destinations/China forum but is random. (laptop on home wifi network, work on ethernet connection so I don't think it's internet related).

ETA I just "liked" the post above mine - but was unable to "like" any post in the coronavirus thread in China forum 4 minutes ago....

If a thread has a lot of media on it or is otherwise slow to completely load, Likes don't register (I believe they are the last thing on the page to load)

Ah, thank you for that! That could definitely explain Trip Reports (and maybe current coronavirus threads!) Esp on my home wifi which is satellite and not the speediest. I'll try to remember this in the future. At least I know it's not because I was banned or something. I mean, I hope!

I found this thread via google, as I am finding huge issues with the Like button on the BA Exec Club forum (https://www.flyertalk.com/forum/brit...tive-club-446/). 99 times out of 100 it does nothing. The page seems to be rendered correctly, nothing appears to still be loading, yet the button does nothing.

Chrome on Win 10, if it helps.

Cheers

Jim

Does it work in forums outside of BA? And do you have Infinite Scroll enabled?

Thanks IBJoel. I tend to only live in the BA one, but I just liked your message and it worked okay.

Infinite scroll....I didn't even know that option existed, but I just found it and yes, it's enabled.


Jim

If you disable it, likes should function properly. It has an issue for some people where when it auto-loads the next page, it renders likes inactive.

Thank you for your help and hints, IBJoel, that has indeed solved the issue for me. Many thanks.

Jim

Now I'm suddenly having problems with the 'like' button in the T&S forum. It appears to be working fine for other posters and it has been working for me in the past.

Still have the display problem in OMNI/PR that I referenced in earlier posts on this forum.

If you use a different device/browser without any plug-ins, do you still have the display and like issues? Do you have Infinite Scroll enabled?

Any possibility of a correction for this? I am probably one of the few that loves the infinite scroll function, but I hate that it causes issues with the Like feature.

I’m with you. I love the infinite scroll function, but I like the like button more. It’s a shame we have to choose.

I think the jquery script needs to load earlier.....

I have asked for an update. I think what happened is that last time we did a site update, it "undid" this fix.

Thank you, IBJoel!

@IB Joel thanks for commenting here. It's refreshing to see someone from your company engage. The word on the ground is that IB had largely detached from its individual products.

I know this slightly strays off the topic of "like buttons" PER SE but I would really welcome more engagement re other less aesthetic and more core functioning of this site.

There are some major elements that have been long neglected that seriously detract from the user experience. We all bring our expertise here and IB monetizes that... it would be great if IB took a more proactive approach to listening to the concerns of its users.