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-   -   FT keeps logging me out? (https://www.flyertalk.com/forum/technical-support-feedback/1856070-ft-keeps-logging-me-out.html)

gfunkdave Jul 24, 2017 9:48 am

FT keeps logging me out?
 
This morning, every time I go to FT I have to log back in. Did something change?

Dodge DeBoulet Jul 24, 2017 11:13 am

Quote:

Originally Posted by gfunkdave (Post 28600878)
This morning, every time I go to FT I have to log back in. Did something change?

It's not happening for me. You're not logging in via a "Private" or "Incognito" session, are you? Or have installed something that scrubs cookies after some event (shutdown, close tab, close browser, etc.)?

gfunkdave Jul 24, 2017 11:15 am

Quote:

Originally Posted by Dodge DeBoulet (Post 28601276)
It's not happening for me. You're not logging in via a "Private" or "Incognito" session, are you? Or have installed something that scrubs cookies after some event (shutdown, close tab, close browser, etc.)?

Nope, just my same copy of Chrome I always use.

Dodge DeBoulet Jul 24, 2017 11:35 am

Quote:

Originally Posted by gfunkdave (Post 28601284)
Nope, just my same copy of Chrome I always use.

Hmm. I use Chrome too.

I'm sure you have the "Remember Me?" checkbox checked ... you do, right? ;)

gfunkdave Jul 24, 2017 1:34 pm

Quote:

Originally Posted by Dodge DeBoulet (Post 28601388)
Hmm. I use Chrome too.

I'm sure you have the "Remember Me?" checkbox checked ... you do, right? ;)

I do, and it's not doing anything apparently.

IBobi Jul 25, 2017 3:07 pm

Nothing has changed on our end far as I know.

Be sure your browser is not deleting your login cookie.

IBJoel Jul 26, 2017 11:46 am

gfunkdave, are you using Chrome on Mac, by chance?

gfunkdave Jul 26, 2017 11:47 am

Chrome on Win7.

Apparently there were some bad cookies. I cleared all the FT cookies, logged back in, and now it works fine.

IBJoel Jul 27, 2017 9:35 am

Awesome!

Traveller Jul 28, 2017 9:54 pm

Quote:

Originally Posted by gfunkdave (Post 28610798)
Chrome on Win7.

Apparently there were some bad cookies. I cleared all the FT cookies, logged back in, and now it works fine.

I'm having the same issue with Chrome on Windows 10.

Yesterday I downloaded and ran CCleaner. Now whenever I come back to FT, I have to re-enter my user name and password. I briefly see a box in the upper right flashing asking if I want to save password (green) or never for this app (red). I quickly click on the green button, but I still have to sign in everytime.

My user name/passwords are saved on other websites, even those running this same software.

How do I clear out only FT cookies? I'd rather not clear all sites out again. Thanks!


Edited: I think I figured it out. Google was my friend!

Traveller Jul 29, 2017 12:04 pm

I had to sign in again today. I guess I will try other things. Any suggestions?

IBobi Aug 2, 2017 6:55 pm

If your browser is clearing cookies when you leave or shut down, you will need to log in each time.

dread_specter Aug 8, 2017 9:22 am

Same issue here.
I sometimes have to sign in again within 1 minute (Chrome on W7). Any refresh or opening a new page will log me out after some time. It's very annoying.
On firefox that I run in parallel, i never have to log back in.

jason8612 Aug 13, 2017 7:56 pm

Been having the same issue since today. Every 15min or so I have to re-log back in. Chrome Win 10. Tab is opened, so browser was never restarted (and not in incognito). Also, yes the remember me was/is checked.

Paella747 Feb 15, 2018 2:07 am

Did anybody ever get this figured out? I'm having the same problem after updating my computer (which I always dread doing because crap like this always happens). Keep getting logged out. No other websites are doing it. Only FT. Never had this issue before.....

IBobi Feb 15, 2018 2:13 pm

Quote:

Originally Posted by Paella747 (Post 29418934)
Did anybody ever get this figured out? I'm having the same problem after updating my computer (which I always dread doing because crap like this always happens). Keep getting logged out. No other websites are doing it. Only FT. Never had this issue before.....

1. Click REMEMBER ME when you log in
2. Make sure your browser allows and keeps cookies
3. Turn off ad blockers

Paella747 Feb 16, 2018 12:21 am

Quote:

Originally Posted by IBobi (Post 29421182)
1. Click REMEMBER ME when you log in
2. Make sure your browser allows and keeps cookies
3. Turn off ad blockers

1. Tried REMEMBER ME, doesn't help.
2. I'm pretty sure my browser keeps cookies, as this is the only website that does it. All my other preferred sites keep me logged in.
3. Unless this is a new thing, I've had ad blockers for a long time, and this just started recently.

But thank you!


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