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-   -   Cannot upload cover photo (https://www.flyertalk.com/forum/technical-support-feedback/1721593-cannot-upload-cover-photo.html)

chuichi Nov 3, 2015 5:01 am
Cannot upload cover photo
 
Hi,

I clicked onto my profile and noticed the grey Cover Photo placeholder. I mouse over the area and see a button for Upload Cover Photo but clicking on this button doesn't do anything.

How can I upload my cover photo please?

Thanks.

lo2e Nov 3, 2015 5:21 am
I just tried mine and got the same result - clicking the Upload button doesn't do anything. For me, this is on Chrome 46.0.2490.80 on Mac 10.11.1

Edit to add: Also tried it on Firefox 41.0.2 on the same OS and same thing - no response from the upload button.

chuichi Nov 3, 2015 6:22 am
FYI I seen this issue on both latest Chrome and latest Firefox on Win7

IBobi Nov 3, 2015 3:43 pm
Let me see what tech says.

IBobi Nov 4, 2015 2:19 pm
Please try again!

chuichi Nov 5, 2015 2:31 am
Originally Posted by IBobi (Post 25664249)
Please try again!
Works now, thank you!

lo2e Nov 5, 2015 10:54 am
Yep, I'm now able to upload one if I so choose (note that at this time I am choosing not to, but the option is now there for me to do so). Thanks!

David Kohn May 1, 2016 7:03 pm
does not work for me either

IBobi May 2, 2016 2:47 pm
Originally Posted by David Kohn (Post 26563235)
does not work for me either
Device type/browser version please? And please clear cache/cookies first.

24left Nov 24, 2016 3:08 pm
Can't add Cover Photo
 
Mac OS 10.10.4

Chrome Version 54.0.2840.98 (64-bit)

Thanks so much

IBJoel Nov 29, 2016 1:55 pm
Are you receiving no pop-up menu of your computer's files, or are you selecting an image and it isn't working?

Originally Posted by 24left (Post 27523873)
Mac OS 10.10.4

Chrome Version 54.0.2840.98 (64-bit)

Thanks so much

Powerbird101 Aug 10, 2018 10:14 pm
I am having the same issue I am running Windows 10 Pro, I tried Chrome Version 69.0.3497.32 and Firefox 61.0.1 Pop up is coming up but it does not upload. Is there a format requirement I am missing?

Sopwith Aug 11, 2018 3:15 pm
I uploaded a cover photo, but it shows upside down. Can't see how to flip it or delete it. Any help?

IBJoel Aug 13, 2018 10:27 am
Originally Posted by Powerbird101 (Post 30070335)
I am having the same issue I am running Windows 10 Pro, I tried Chrome Version 69.0.3497.32 and Firefox 61.0.1 Pop up is coming up but it does not upload. Is there a format requirement I am missing?
JPG/PNG should work

IBJoel Aug 13, 2018 10:32 am
Originally Posted by Sopwith (Post 30072334)
I uploaded a cover photo, but it shows upside down. Can't see how to flip it or delete it. Any help?
That could be the result of the photo itself. If it was taken with a phone, it might contain some data that orients it upside down in certain situations. Does it look OK on your desktop?

Sopwith Aug 13, 2018 1:19 pm
Originally Posted by IBJoel (Post 30077604)
That could be the result of the photo itself. If it was taken with a phone, it might contain some data that orients it upside down in certain situations. Does it look OK on your desktop?
Yes, looks okay on the desktop and uploaded properly here @ Post #430 . I flipped it into a new file, but I can't see how to delete and upload the flipped version.

SJCFlyerLG Aug 22, 2018 6:40 am
Recently, I cannot post images using Firefox on Windows 10. The upload tab is grayed out, and I have to close the Flyertalk tab.

No problem when using MS Edge browser.

Firefox 61.0.2
Windows 10 version 1803

IBobi Aug 23, 2018 1:34 pm
Originally Posted by SJCFlyerLG (Post 30114663)
Recently, I cannot post images using Firefox on Windows 10. The upload tab is grayed out, and I have to close the Flyertalk tab.

No problem when using MS Edge browser.

Firefox 61.0.2
Windows 10 version 1803
https://cimg6.ibsrv.net/gimg/www.fly...eb6f3ab798.png
This is a PNG image (I also tried successfully with jpg) uploaded with Firefox on Windows.

You may want to try clearing your FT cookies and browser cache.


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