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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   Problems with Chat Today? (https://www.flyertalk.com/forum/technical-support-feedback/164850-problems-chat-today.html)

Michael at WebFlyer Feb 3, 2001 9:53 pm

Sorry it took me so long to get back with you guys. Is this still going on? I ask because I logged in earlier and everything seems to be fine with me. What kinds of errors are you guys getting? All the same or are there some variations here? I may have an idea as to what is going on.

Your feedback is greatly appreciated.

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ThanX...
Michael at WebFlyer


danville 1K Feb 4, 2001 11:16 am

Michael,

I still am unable to log on. I get the error message "An unknown error occured while connecting to the digichat server. Please report the error to [email protected] . java.lang.Exception: HTTPservlet address not specified"

This happened all day yesterday and thus far twice this morning. I've pretty well given up accessing the chat site.

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danville 1K

burkey Feb 5, 2001 1:47 pm

Come on Johnson, what'd you do to Live Chat?? I haven't been able to get in for the last week. Using IE 4.0... keep on getting the same message as others:

java.lang.Exception: HttpServlet address not specified

AnnaS Feb 5, 2001 1:48 pm

I'm still getting the same message as everyone else. I've received it using both IE 4 and IE 5.5. Any update on this yet? Thanks!

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Regards,
- Anna

danville 1K Feb 5, 2001 3:26 pm

Hey wannabedoc (there's a new handle for ya!).... guess it was my magic touch... now you know why no one at work will allow me to get close to their computer http://www.flyertalk.com/forum/smile.gif

More likely they've banned all the trouble makers from chat (you, me, AnnaS). What can I say?

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danville 1K

[This message has been edited by danville 1K (edited 02-05-2001).]

burkey Feb 5, 2001 4:46 pm

I think someone else already uses that one and other similar ones.

Less than 100 days and counting. No more pretending. It's down to CLE or HVN.

danville 1K Feb 5, 2001 5:13 pm

Alright.... New Haven or Cleveland..... a Yalie or a ????

Good luck to you. I hope you get the location you want the most.

Now, how do we get FT to get this thing fixed?

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danville 1K

AnnaS Feb 5, 2001 6:49 pm

Trouble maker? Moi? http://www.flyertalk.com/forum/biggrin.gif

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Regards,
- Anna

burkey Feb 6, 2001 8:31 am

Here's the response I got from DigiChat:


We have received many such complaints over the past week or so. This
problem is related to the slow connection times between many of our users
and the chat hosting machines. The problem lies somewhere within Alter.net
and not with our host or the machines themselves. We have informed all
involved parties, and are working closely with our host provider, DellHost,
to isolate and resolve the problem. We hope to reach a quick and complete
resolution. Thank you for your patience. If you have any more questions
please let us know.

danville 1K Feb 6, 2001 12:17 pm

Brent,

This is almost identical to the response I received about a month ago. But, as you know, not much has changed since then.

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danville 1K

danville 1K Feb 6, 2001 3:36 pm

Well, for the first time in weeks, I'm in chat. Will miracles never cease???

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danville 1K

markbach Feb 9, 2001 2:30 pm

I could access chat fine while everyone else was having problems, now I've been having problems the past 2 days. All yesterday evening, the chat applet would not load, and then it would load, but I'd get the httpservelet message like everyone else. Then about 10pm EST, it finally loaded correctly (albeit very slowly) and I could get into the chat. Judging from the others who showed up, they were having problems too. Now today, its not loading the applet again. Using Mozilla build 2001020808 under Redhat Linux 6.2, kernel 2.2.14, Java VM 1.3.0_01.

svpii Feb 9, 2001 7:02 pm

FWIW, I couldn't get in at all last night but was able to this evening..

2/13/01:

And last night it took me six attempts to get in - said "applet not found"...

[This message has been edited by svpii (edited 02-13-2001).]


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