FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   Consolidated "Problems Accessing FlyerTalk When Using A VPN" thread (https://www.flyertalk.com/forum/technical-support-feedback/1628506-consolidated-problems-accessing-flyertalk-when-using-vpn-thread.html)

blairvanhorn Jan 24, 2022 9:22 am


Originally Posted by rhg247 (Post 33929333)
me also. very annoying.
Interesting...Switching the protocol to OpenVPN made it work again. YMMV

Thanks for posting; switching to OpenVPN doesn't work for me, unfortunately.

LIH Prem Jan 25, 2022 1:51 am

I'm having the same issue.

Blocking a known VPN IP address is not an effective security measure .. VPN use does not mean you're being hacked or attacked.

FT should reconfigure their cloudfare settings again.

-David

Silver Fox Jan 25, 2022 1:57 am


Originally Posted by LIH Prem (Post 33933090)
I'm having the same issue.

Blocking a known VPN IP address is not an effective security measure .. VPN use does not mean you're being hacked or attacked.

FT should reconfigure their cloudfare settings again.

-David

I think this is the issue. In a lot of people's mnds VPN = criminal activity.

blairvanhorn Jan 25, 2022 1:57 am


Originally Posted by LIH Prem (Post 33933090)
I'm having the same issue.

Blocking a known VPN IP address is not an effective security measure .. VPN use does not mean you're being hacked or attacked.

FT should reconfigure their cloudfare settings again.

-David

Absolutely agree. Very frustrating, especially considering that I’ve been using NordVPN for well over a year with no issues when accessing FlyerTalk.


Originally Posted by Silver Fox (Post 33933098)
I think this is the issue. In a lot of people's mnds VPN = criminal activity.

Ridiculous. I use a VPN mainly to access media content which is blocked in Europe, most often due to European data protection (GDPR) laws.

LIH Prem Jan 25, 2022 6:25 am

IB people, here's the cloudfare RAY ID

Error 1020

Ray ID: 6d31cfcfcfd40941 •2022-01-25 13:22:41 UTC

VFRonTop Jan 26, 2022 9:54 am

I'm also having the same issue
Ray ID: 6d3b3d37beca73f3

plunet Jan 26, 2022 12:04 pm

Whilst it might be assumed that this is some config change that cloudflare or IB have made to block NordVPN, but it could well be an IP address block on a wider range of IP addresses that has been involved in some inappropriate activity that has inadvertently included the NordVPN address range. Or something else entirely different.

As someone who has experience of IT Operations, and in support of IB techies, I cannot imagine they go around making random config changes and making configuration more complex than needed.
Having posted the rayIDs hopefully IB tech support can get to the bottom of this.

blairvanhorn Jan 27, 2022 2:17 am


Originally Posted by plunet (Post 33937775)
Whilst it might be assumed that this is some config change that cloudflare or IB have made to block NordVPN, but it could well be an IP address block on a wider range of IP addresses that has been involved in some inappropriate activity that has inadvertently included the NordVPN address range. Or something else entirely different.

As someone who has experience of IT Operations, and in support of IB techies, I cannot imagine they go around making random config changes and making configuration more complex than needed.
Having posted the rayIDs hopefully IB tech support can get to the bottom of this.

Absolutely agree, plunet

Ramz Jan 27, 2022 3:01 am

Hello getting that error code now using Nordvpn how do we fix?

rhg247 Jan 27, 2022 7:44 pm


Originally Posted by rhg247 (Post 33929333)
me also. very annoying.
Interesting...Switching the protocol to OpenVPN made it work again. YMMV

Unfortunately, this only worked for a few hours. Now I'm back to having the same problem.

Ramz Jan 28, 2022 3:34 am

Can someone please report this to the Admins I have to keep turning vpn off so I can visit this site.

ICN1K Jan 28, 2022 8:06 am

Thank you to whoever took care of this. I had the same problem but now I don't get the error message when using NordVPN

blairvanhorn Jan 29, 2022 1:00 am

https://cimg8.ibsrv.net/gimg/www.fly...1453769ef0.jpg
Still a problem for me. I reported this 10 days ago, and still no feedback from the IB staff. Unbelievable. Come on guys, show a little support for a user who has been a member of FlyerTalk for over 20 years.

cblaisd Jan 29, 2022 7:13 am

IBJoel could you or one of the IB tech staff respond, please?

cblaisd, Co-Moderator, Technical Support forum

Ramz Jan 29, 2022 5:16 pm


Originally Posted by ICN1K (Post 33943053)
Thank you to whoever took care of this. I had the same problem but now I don't get the error message when using NordVPN

Still getting the error.

blairvanhorn Jan 31, 2022 5:22 am


Originally Posted by Ramz (Post 33947053)
Still getting the error.

Ramz Yes, so am I.

princetonflyer Feb 1, 2022 4:24 pm

Me too. Please fix this issue or let us know how to workaround without needed to turn NordVPN off! Thanks

John Anderson L. Feb 2, 2022 1:31 pm

Flyer Talk Will Not Work When Express VPN is Engaged
 
Recently I kept getting Error Messages and other warnings when I tried to go to Flyertalk

Then I turned my Express VPN off and was able to easily access Flyertalk

Why would this site oppose someone using a VPN???

hugolover Feb 2, 2022 1:55 pm

There's a presumption here it's a mistake.

If, in fact, Internet Brands have chosen to block those using a VPN, I would like to commend it. VPN's are used by people for anonymity to post hateful and criminal content. Social media would be a much friendlier place if VPN's were banned by them.

I'm not suggesting anyone who has posted here is doing anything wrong. Unfortunately VPN's are not solely about watching Netflix in different markets and other innocent reasons.

blairvanhorn Feb 2, 2022 2:08 pm


Originally Posted by hugolover (Post 33958303)
There's a presumption here it's a mistake.

If, in fact, Internet Brands have chosen to block those using a VPN, I would like to commend it. VPN's are used by people for anonymity to post hateful and criminal content. Social media would be a much friendlier place if VPN's were banned by them.

I'm not suggesting anyone who has posted here is anything wrong. Unfortunately VPN's are not solely about watching Netflix in different markets and other innocent reasons.

But we don't know if it's a mistake or a choice, do we, because IB/FT has not replied to a post that is now two weeks old. If it were a choice reflecting a new policy, I think they would have responded by now, especially since a moderator asked them to five days ago.

By the way, I've been a member of FlyerTalk for 20 years, and I do not appreciate your insinuation that I am using a VPN for hateful or criminal reasons; your comment "I'm not suggesting anyone who has posted here is anything wrong" [sic], right after you indeed suggested that, is totally disingenuous.

cblaisd Feb 2, 2022 2:27 pm

IBMyke

hugolover Feb 2, 2022 2:35 pm


Originally Posted by blairvanhorn (Post 33958333)
By the way, I've been a member of FlyerTalk for 20 years, and I do not appreciate your insinuation that I am using a VPN for hateful or criminal reasons; your comment "I'm not suggesting anyone who has posted here is doing anything wrong", right after you indeed suggested that, is totally disingenuous.

The length of time here is irrelevant. I bet you haven't been using a VPN for 20 years.
Why is it disingenuous? Other people might be using it for that purpose? I've not suggested that you, or anyone else in this thread is doing so. Second time I am saying that. IB is entitled to protect their assets.

Again, if IB have chosen to block VPN's, I support that.

blairvanhorn Feb 2, 2022 2:42 pm


Originally Posted by hugolover (Post 33958416)
The length of time here is irrelevant. I bet you haven't been using a VPN for 20 years.
Why is it disingenuous? Other people might be using it for that purpose? I've not suggested that you, or anyone else in this thread is doing so. Second time I am saying that. IB is entitled to protect their assets.

Again, if IB have chosen to block VPN's, I support that.


https://cimg5.ibsrv.net/gimg/www.fly...69cfd8bbaa.png

vletnguyen Feb 2, 2022 3:21 pm

It happens on a lot of sites. Just switch servers. I used PIA in the pass and currently use Nordvpn. As to why it happens? I do not know, but assume it thinks you're a bot.

John Anderson L. Feb 2, 2022 4:42 pm

Thank you

cblaisd Feb 2, 2022 6:56 pm

I'm going to close this until IBMyke or IBJoel will respond to the issue raised initially by the o.p.

cblaisd, Co-Moderator, Technical Support forum

Error 601 Feb 2, 2022 9:39 pm

Flyertalk is deliberately blocking VPN traffic with Cloudflare, it isn't difficult to identify VPN IP addresses as most households don't have thousands of simultaneous connections to HBO or BBC iPlayer.

It comes down to why you're using a VPN

Start at 6:08

If you need the anonymity of sharing an IP address with so many other subscribers that disaggregating your traffic is nearly impossible you're further ahead with a commercial VPN.

If you don't just roll your own OpenVPN server with your very own IP address that will probably fly under the radar, although some websites block the IP ranges of cloud providers to block data miners.

LondonElite Feb 2, 2022 9:41 pm

No problem here.

GinFizz Feb 3, 2022 12:12 am

I have the same problem - with both AC and ExpressVPN (also using Open VPN servers with both of those accounts). Unfortunately turning off my VPN is not a great option as I am based in China. That means that without the VPN turned on pages either hang or load slowly as a result of embedded calls to services and other dynamically loaded code/styles on sites that are blocked here in China. The number of VPN servers that work here in China is also limited so I don't have the luxury of just choosing another server ... Very frustrating!

cblaisd Feb 3, 2022 6:55 am

IBJoel IBMyke

IBJoel Feb 3, 2022 12:05 pm

I'll see what we can do, but if this is a Cloudflare-based issue, we may have limited options

IBJoel Feb 3, 2022 12:19 pm

I'm taking a look at how we may be able to accommodate VPNs more. I believe it's Cloudflare and not us directly

blairvanhorn Feb 3, 2022 1:27 pm


Originally Posted by IBJoel (Post 33961114)
I'm taking a look at how we may be able to accommodate VPNs more. I believe it's Cloudflare and not us directly

Thank you, IBJoel

IBJoel Feb 4, 2022 9:56 am

OK, so we've added a couple whitelists to the site. The issue with these services are they use multiple colocation facilities that have been banned for excessive crawl rates.

So we're not opening up unwanted bad actors, tech suggests being assigned a static IP by you VPN service and if I those over to tech, we can whitelist them. (You'd have to either PM me or post stating that you're using your static IP and I can pull it form the post data)

blairvanhorn Feb 5, 2022 11:40 pm


Originally Posted by IBJoel (Post 33963689)
OK, so we've added a couple whitelists to the site. The issue with these services are they use multiple colocation facilities that have been banned for excessive crawl rates.

So we're not opening up unwanted bad actors, tech suggests being assigned a static IP by you VPN service and if I those over to tech, we can whitelist them. (You'd have to either PM me or post stating that you're using your static IP and I can pull it form the post data)

Thank you for your reply, IBJoel. It's now working fine for me again, and without the static IP you've mentioned. Fingers crossed!

Skyman65 Feb 6, 2022 12:10 am

Yep, I'm having the same issue using NordVPN. FT automatically thinks I'm up to nefarious mischief until I turn off the VPN. And yes, the error message comes from Cloudflare.

DrinkSlinger Feb 6, 2022 9:17 am

CloudFlare blocks ExpressVPN servers/IPs for some larger counties (including the US servers), but using a server located in a smaller country works fine.

Skyman65 Feb 6, 2022 4:39 pm


Originally Posted by DrinkSlinger (Post 33968337)
CloudFlare blocks ExpressVPN servers/IPs for some larger counties (including the US servers), but using a server located in a smaller country works fine.

Does not work on Taiwan servers.

Connected to an Indonesian server, and it worked.

Strange.

Tanic Feb 6, 2022 8:58 pm

I am now blocked from FT by Cloudflare for using StrongVPN. I use VPN when connected to unsecured wifi in hotels and airports.

Ramz Feb 7, 2022 3:05 am

Still not working for me yet. Using Auto IP


All times are GMT -6. The time now is 5:14 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.