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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   Search results - not sorted by date/relevance, index issues (https://www.flyertalk.com/forum/technical-support-feedback/1554544-search-results-not-sorted-date-relevance-index-issues.html)

lopinc1 Mar 27, 2014 10:21 am

Still broken, hasn't been updated since Monday night.

IBobi Mar 27, 2014 12:24 pm

I'll ask tech to take a look, thank you.

JDiver Mar 28, 2014 1:56 pm

I've not had that problem, and as part of my moderating duties I must search a lot - sometimes to merge or delete threads, and then search again to see what come sup.

I'd recommend low tech solutions - clear your cache, to start with. Occam's razor has always had a lot of appeal to me. :) Good luck!

lopinc1 Mar 28, 2014 2:27 pm


Originally Posted by JDiver (Post 22606232)
I've not had that problem, and as part of my moderating duties I must search a lot - sometimes to merge or delete threads, and then search again to see what come sup.

I'd recommend low tech solutions - clear your cache, to start with. Occam's razor has always had a lot of appeal to me. :) Good luck!

They fixed it yesterday afternoon. Good idea but it's not caching, each search has a unique search ID in the URL of the search results page, as such it can't be cached as each search result page is unique.

JDiver Mar 28, 2014 2:50 pm


Originally Posted by lopinc1 (Post 22606429)
They fixed it yesterday afternoon. Good idea but it's not caching, each search has a unique search ID in the URL of the search results page, as such it can't be cached as each search result page is unique.

Thanks.

I've used it several times every day, and haven;t had any trouble other than when I searched and got distracted by something else and blew the search time out.

Glad it's working for you now. ^

BTW, there's a decent way to use Google Advanced Search to search FT:
http://www.google.com/advanced_searc...=en&lr=&num=20

(Form already set up for FT.)

lin821 Apr 29, 2014 6:26 am

I think it's broken again for the last 1.5 hours or so.

I made a post 10 minutes ago but when searching using "My Posts" from Quick Links, the latest post shown was from 100 minutes ago. That's too big a gap to ignore.

IBxAnders Apr 29, 2014 5:52 pm

I verified the indexing is happening correctly, there should not be an issue at this time. Delay should be no longer than 10 minutes.

OverThereTooMuch Apr 29, 2014 10:56 pm

IB staff - Please also refer to this previous suggestion:


Originally Posted by lopinc1 (Post 22564017)
Can you please monitor the search index so when it stops indexing new posts we don't have to keep telling you?


lin821 Apr 30, 2014 4:55 am


Originally Posted by lin821 (Post 22778739)
I made a post 10 minutes ago but when searching using "My Posts" from Quick Links, the latest post shown was from 100 minutes ago. That's too big a gap to ignore.


Originally Posted by IBxAnders (Post 22782466)
I verified the indexing is happening correctly, there should not be an issue at this time.

Obviously it was NOT working correctly since I ran into a 100-monute gap when I came to this thread to report the problem 11 hours before your reply.

Any clue what's causing the index delay the day before?


Originally Posted by IBxAnders (Post 22782466)
Delay should be no longer than 10 minutes.


Originally Posted by lopinc1 (Post 22564017)
Can you please monitor the search index so when it stops indexing new posts we don't have to keep telling you?

According to this thread, the indexing hasn't always been current for more than 2 months, starting in late Feb. Now we are marching into the month of May.

If indexing should have been done with 10-minute intervals, can IB tell us if there's any monitoring measure when it fails to function properly? Does IB have any proactive measure at present time?

lin821 Jan 5, 2015 6:24 am


Originally Posted by IBxAnders (Post 22782466)
Delay should be no longer than 10 minutes.

It's happening again today.

Currently, the delay is more than 40 minutes and counting.


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