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-   -   Pages do not load properly (https://www.flyertalk.com/forum/technical-support-feedback/1528287-pages-do-not-load-properly.html)

UKdiver Dec 6, 2013 10:42 am

Pages do not load properly
 
Hi

In the last several days I have had problems loading thread pages. Typically all of the pages contain the moneyshop.tv banners. These banners appear either just below the menu bar - with nothing below them OR within the first post on the right - with nothing on the left. Sometimes I am able to reload the page where this ad does not appear and the page displays properly.

TravelingPeanut Dec 6, 2013 11:46 am

From my experience working to troubleshoot website issues, it always helps to include a screenshot of what you're seeing... In this case especially since you're UK based it may be a geo-targetted ad that'd make replicating the situation more difficult.

#2cents

IBobi Dec 6, 2013 12:49 pm


Originally Posted by UKdiver (Post 21915506)
Hi

In the last several days I have had problems loading thread pages. Typically all of the pages contain the moneyshop.tv banners. These banners appear either just below the menu bar - with nothing below them OR within the first post on the right - with nothing on the left. Sometimes I am able to reload the page where this ad does not appear and the page displays properly.


Originally Posted by TravelingPeanut (Post 21915945)
From my experience working to troubleshoot website issues, it always helps to include a screenshot of what you're seeing... In this case especially since you're UK based it may be a geo-targetted ad that'd make replicating the situation more difficult.

#2cents

That's right, TravelingPeanut -- if you can grab a screenshot that will help us block the ad. I'll pass along the moneyshop.tv address in the meantime.

Paul

Prospero Dec 6, 2013 1:51 pm

Paul,

https://lh5.googleusercontent.com/-X...2020.43.53.png

The moneyshop.tv ad is reportedly causing problems for our members. The screenshot above was taken a good two minutes after I opened the thread.

IBobi Dec 6, 2013 2:07 pm


Originally Posted by Prospero (Post 21916809)
Paul,

https://lh5.googleusercontent.com/-X...2020.43.53.png

The moneyshop.tv ad is reportedly causing problems for our members. The screenshot above was taken a good two minutes after I opened the thread.

This is from this afternoon?

AlbaGuBrath Dec 6, 2013 2:18 pm

I am having the same issue connecting from the UK with a Nexus 7 tablet.

Prospero Dec 6, 2013 2:22 pm


Originally Posted by IBobi (Post 21916910)
This is from this afternoon?

Yes, in the last half hour. The issue was brought to my attention by members posting in the BA forum (a large UK based section of our community). http://www.flyertalk.com/forum/briti...ot-ads-ft.html

Will you be able to fix this in time for the weekend?

IBobi Dec 6, 2013 2:25 pm


Originally Posted by Prospero (Post 21917003)
Yes, in the last half hour. The issue was brought to my attention by members posting in the BA forum (a large UK based section of our community). http://www.flyertalk.com/forum/briti...ot-ads-ft.html

Will you be able to fix this in time for the weekend?

Should be today -- looks like the ad is coming from more than one network, because we already blocked it once!


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