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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   Not getting TalkMail (https://www.flyertalk.com/forum/technical-support-feedback/1476373-not-getting-talkmail.html)

IBobi Aug 2, 2013 12:28 pm


Originally Posted by goalie (Post 21201708)
Cr*p as now it does look like my provider is blocking it. Is there any domain information you can e-mail me which I can share with them which might help in getting this resolved?

Just that it comes from [email protected]

goalie Aug 2, 2013 3:21 pm


Originally Posted by IBobi (Post 21203859)
Just that it comes from [email protected]

Thanks ^ and it's off to calling my provider I go....

IBobi Aug 2, 2013 3:29 pm


Originally Posted by goalie (Post 21204888)
Thanks ^ and it's off to calling my provider I go....

Luck!

wwwwww717 Sep 5, 2013 1:31 am

Not able to register TM with my gmail. any suggestions? Also i m not recieving any update emails on the posts that i have posted or the threads that i have subscribed to.

Checked few threads regarding this and i m not getting them in spam or i havent put any filters. need help in this.

IBobi Sep 5, 2013 12:15 pm


Originally Posted by wwwwww717 (Post 21391832)
Not able to register TM with my gmail. any suggestions? Also i m not recieving any update emails on the posts that i have posted or the threads that i have subscribed to.

Checked few threads regarding this and i m not getting them in spam or i havent put any filters. need help in this.


What happens when you try to register for TM?

wwwwww717 Sep 5, 2013 1:03 pm


Originally Posted by IBobi (Post 21394186)
What happens when you try to register for TM?

Failure!
There was a problem signing you up for the newsletter. :(

IBobi Sep 5, 2013 1:10 pm


Originally Posted by wwwwww717 (Post 21394433)
Failure!
There was a problem signing you up for the newsletter. :(

That means you are already signed up. If you are not getting it and are not getting the email alerts, you may have an issue with your provider blocking FlyerTalk emails. It's possible it's on our end too, we do have sporadic problems with email alerts. Unfortunately we have not been able to determine if this is the case or how to resolve it as yet.

wwwwww717 Sep 5, 2013 1:13 pm


Originally Posted by IBobi (Post 21394466)
That means you are already signed up. If you are not getting it and are not getting the email alerts, you may have an issue with your provider blocking FlyerTalk emails. It's possible it's on our end too, we do have sporadic problems with email alerts. Unfortunately we have not been able to determine if this is the case or how to resolve it as yet.

I was getting my alerts starting today for other threads. can u send a test mail so that we can be sure its working and i will be getting newsletter?

IBobi Sep 5, 2013 1:15 pm


Originally Posted by wwwwww717 (Post 21394475)
I was getting my alerts starting today for other threads. can u send a test mail so that we can be sure its working and i will be getting newsletter?

Good news about the alerts!

Unfortunately I can't send you a test email -- they come from a different server & address.

purefct Sep 16, 2014 7:38 am

I don't receive TalkMail email
 
LoL I probably haven't noticed this for 1-3 years now but I don't receive the TalkMail email to my email address associated with my profile. Maybe because I have a non member email subscription to a different email addresss to it I never noticed.

Today I decided to fix that. I read I only need to register on the TalkMail forum to receive the TalkMail email. However when I went to register I see a page which informs me I am already registered.

What else can I do to begin receiving the email? I want to unsubscribe the non membership email subscription but want to wait until I know my membership email address is again receivng the TalkMail email.

IBobi Sep 16, 2014 2:02 pm

It's possible your email address is blocked? Try with a new free email account like gmail?

lin821 Sep 16, 2014 9:33 pm

Also see this existing thread:

http://www.flyertalk.com/forum/techn...-talkmail.html

PolarBear Nov 2, 2014 9:56 am

I haven't been receiving TalkMail for months now, even after signing up a second email address.

I've already checked my Spam folder, tried signing up a second email address (both through Gmail), and checked that my email address was correct on my account.

I would just view the web version, but it is constantly out of date - last issue says Sep 15, and before that it took many weeks for the previous 3 editions to post.

I tried to use the Contact Us page to report the issue, but it doesn't seem to confirm that my inquiry has even been received.

Any ideas for what I should do?

Thanks,

PolarBear

Finkface Nov 2, 2014 10:37 am


Originally Posted by PolarBear (Post 23778967)
I haven't been receiving TalkMail for months now, even after signing up a second email address.

I've already checked my Spam folder, tried signing up a second email address (both through Gmail), and checked that my email address was correct on my account.

I would just view the web version, but it is constantly out of date - last issue says Sep 15, and before that it took many weeks for the previous 3 editions to post.

I tried to use the Contact Us page to report the issue, but it doesn't seem to confirm that my inquiry has even been received.

Any ideas for what I should do?

Thanks,

PolarBear

Hmm, now that you mention it, I haven't seen it for a couple of months now either. And I was the OP with the OP (original problem :D). It was fixed and I had seen it regularly since then but nothing since probably the summer now. Is it still going out?

Canarsie Nov 2, 2014 11:59 am


Originally Posted by Finkface (Post 23779138)
Is it still going out?

Yes, it is; and I have been receiving it...

SkiAdcock Nov 2, 2014 3:06 pm


Originally Posted by Canarsie (Post 23779534)
Yes, it is; and I have been receiving it...

I get it too.

Cheers.

IBobi Nov 3, 2014 12:54 pm


Originally Posted by PolarBear (Post 23778967)
I haven't been receiving TalkMail for months now, even after signing up a second email address.

I've already checked my Spam folder, tried signing up a second email address (both through Gmail), and checked that my email address was correct on my account.

I would just view the web version, but it is constantly out of date - last issue says Sep 15, and before that it took many weeks for the previous 3 editions to post.

I tried to use the Contact Us page to report the issue, but it doesn't seem to confirm that my inquiry has even been received.

Any ideas for what I should do?

Thanks,

PolarBear


Originally Posted by Finkface (Post 23779138)
Hmm, now that you mention it, I haven't seen it for a couple of months now either. And I was the OP with the OP (original problem :D). It was fixed and I had seen it regularly since then but nothing since probably the summer now. Is it still going out?

Try using a gmail address to sign up for TM with.

Canarsie Nov 3, 2014 1:01 pm

Anyone who has missed any issue of the TalkMail newsletter can access it under the MEMBERS menu option at the top of virtually every “page” of FlyerTalk...

...and here is a direct link to every past issue of the TalkMail newsletter — including archived versions from May 11, 2005 and prior to that issue.

Just for fun, here is a link to the very first issue of the TalkMail newsletter, dated November 5, 1999. How times have changed!

SkiAdcock Nov 3, 2014 6:41 pm


Originally Posted by IBobi (Post 23785268)
Try using a gmail address to sign up for TM with.

While I get TM (and no I do not have a gmail account) I have a problem with what you just posted. No one should have to sign up for another email account just to get TM.

I would rather you had provided actual advice on possible issues, things to check, etc.

Too often I see IB (this isn't posted directly at you since other IB folk post in this forum) saying do a different provider, use a different browser when FTers post problems.

Here's my take. IB owns a gazillion BBs. They should make sure they work properly with all the major ISPs etc. The answer on technical issues should not be oh, sign up for gmail & all will be fine.

Cheers.

IBobi Nov 3, 2014 6:45 pm


Originally Posted by SkiAdcock (Post 23787065)
While I get TM (and no I do not have a gmail account) I have a problem with what you just posted. No one should have to sign up for another email account just to get TM.

I would rather you had provided actual advice on possible issues, things to check, etc.

Too often I see IB (this isn't posted directly at you since other IB folk post in this forum) saying do a different provider, use a different browser when FTers post problems.

Here's my take. IB owns a gazillion BBs. They should make sure they work properly with all the major ISPs etc. The answer on technical issues should not be oh, sign up for gmail & all will be fine.

Cheers.

From what I've been told, there are issues with some email providers that have not been (and likely cannot/will not be) resolved. Gmail always works though.

PolarBear Nov 3, 2014 8:47 pm


Originally Posted by IBobi (Post 23785268)
Try using a gmail address to sign up for TM with.

I do use Gmail, and the second account I tried to sign up was also Gmail. You actually quoted my post stating I used Gmail in your response... :p


Originally Posted by PolarBear (Post 23778967)
tried signing up a second email address (both through Gmail)



Originally Posted by IBobi (Post 23787090)
From what I've been told, there are issues with some email providers that have not been (and likely cannot/will not be) resolved. Gmail always works though.

Not always!


Originally Posted by Canarsie (Post 23785326)
Anyone who has missed any issue of the TalkMail newsletter can access it under the MEMBERS menu option at the top of virtually every “page” of FlyerTalk...

As noted in my post, as of yesterday this was only showing up to the Sep 15 edition. I see it is now up to date.


Originally Posted by PolarBear (Post 23778967)
I would just view the web version, but it is constantly out of date - last issue says Sep 15



Originally Posted by SkiAdcock (Post 23787065)
While I get TM (and no I do not have a gmail account) I have a problem with what you just posted. No one should have to sign up for another email account just to get TM.

Agree, but especially since it doesn't work with Gmail either!

Finkface Nov 5, 2014 2:58 am

I also use gmail. And as I said, I was getting it regularly until a couple of months ago and now it has stopped. IBobi, you somehow fixed it the first time. Any ideas now?

IBobi Nov 5, 2014 7:08 pm


Originally Posted by Finkface (Post 23794488)
I also use gmail. And as I said, I was getting it regularly until a couple of months ago and now it has stopped. IBobi, you somehow fixed it the first time. Any ideas now?

Which issue was the last one you got?

IBobi Nov 7, 2014 2:36 pm


Originally Posted by Finkface (Post 23794488)
I also use gmail. And as I said, I was getting it regularly until a couple of months ago and now it has stopped. IBobi, you somehow fixed it the first time. Any ideas now?

According to our records, you unsubscribed on 7/14/14.

Resubscribe and you'll start getting them again.

Finkface Nov 8, 2014 10:32 am


Originally Posted by IBobi (Post 23808186)
According to our records, you unsubscribed on 7/14/14.

Resubscribe and you'll start getting them again.

Unsubscribed? No chance. But at least we now know what the problem is. I'll resubscribe and see what happens. But for sure I didn't unsubscribe.

PolarBear Nov 8, 2014 8:11 pm


Originally Posted by IBobi (Post 23808186)
According to our records, you unsubscribed on 7/14/14.

Resubscribe and you'll start getting them again.

What about for me, is it showing that I unsubscribed or any other issues?

PolarBear

IBobi Nov 10, 2014 3:07 pm


Originally Posted by PolarBear (Post 23813086)
What about for me, is it showing that I unsubscribed or any other issues?

PolarBear

You also unsubscribed.

Finkface Nov 11, 2014 10:57 am

And lo, this very morn, what awaits me in my inbox but the heretofore discussed Talkmail email. Still a mystery as I didn't unsubscribe but good to know it is fixed. Well, at least until next time....

PolarBear Nov 19, 2014 7:57 pm


Originally Posted by IBobi (Post 23821579)
You also unsubscribed.

Obviously I wouldn't be posting here if I intentionally unsubscribed, so that doesn't help. Instructions for how to resubscribe, or you just resubscribing me given that you were already in my profile to check that, would have been helpful. Please resubscribe me.

Canarsie Nov 19, 2014 8:03 pm


Originally Posted by PolarBear (Post 23869126)
Please resubscribe me.

Please try subscribing to the TalkMail newsletter here, PolarBear.

PolarBear Nov 20, 2014 7:36 am


Originally Posted by Canarsie (Post 23869147)
Please try subscribing to the TalkMail newsletter here, PolarBear.

I get this message: "Failure! There was a problem signing you up for the newsletter. "

Thanks for your earlier help Canarsie relating to the web version. This part specific to the email seems to be something on the technical side and I'm hoping IBobi can quickly fix it on the back end.

IBobi Nov 20, 2014 1:06 pm


Originally Posted by PolarBear (Post 23870894)
I get this message: "Failure! There was a problem signing you up for the newsletter. "

Thanks for your earlier help Canarsie relating to the web version. This part specific to the email seems to be something on the technical side and I'm hoping IBobi can quickly fix it on the back end.

I've asked Jeremy, who runs the TM list, to add you manually. We don't know yet why you are getting that error, because that's only supposed to display when you're trying to add an address that's already subscribed, yet your address is not in there. Sleuthing it!


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