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Help - I can't change the iphone mobile selection

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Help - I can't change the iphone mobile selection

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Old Mar 15, 2013 | 10:50 am
  #1  
ensco
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Help - I can't change the iphone mobile selection
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I use FT both on a Macbook and on an iPad. I decided to see what the iphone version looks like, and I find it unusable. But I can't switch back! The "normal version" button doesn't work.

I have reset safari (ie cleared caches and cookies), logged in and out a couple of times, but nothing helps.

Any suggestions?
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Old Mar 15, 2013 | 11:53 am
  #2  
IBobi
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I've set you back.
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Old Mar 15, 2013 | 12:11 pm
  #3  
ensco
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Thank you!
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Old Sep 27, 2013 | 12:20 pm
  #4  
jsl42
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Hi this happened to me too. Please switch me back! Hope we can get the bug fixed sometime soon others aren't trapped in mobile-optimized purgatory.
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Old Sep 30, 2013 | 12:08 pm
  #5  
IBpark
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Originally Posted by jsl42
Hi this happened to me too. Please switch me back! Hope we can get the bug fixed sometime soon others aren't trapped in mobile-optimized purgatory.
Our tech team is looking into this to help you change your setting back to normal. Once the change is made, you should be able to see it. We will keep you updated otherwise. Thank you!
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Old Sep 30, 2013 | 2:43 pm
  #6  
IBpark
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Join Date: Jun 2013
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Originally Posted by jsl42
Hi this happened to me too. Please switch me back! Hope we can get the bug fixed sometime soon others aren't trapped in mobile-optimized purgatory.
It should be back to normal now. Let me know if you run into anymore problems. Thank you!
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