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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   FALSE Virus alert [there is NO malware on your computer] (https://www.flyertalk.com/forum/technical-support-feedback/1368367-false-virus-alert-there-no-malware-your-computer.html)

IBobi Jul 23, 2012 12:03 pm

Thank you all for reporting this; we're looking into it and we'll update as soon as we have any information, though a thorough scan of FlyerTalk last week revealed no cause for alarm.

Paul

IBobi Jul 23, 2012 12:45 pm

Hi all,

We are working to see where this "virus" message is coming from.

You can help us by capturing a FULL PAGE screenshot (to get the ads in the shot as well) and posting it here or emailing it to me at paul.obrien (at) internetbrands.com.

If someone can also right-click on the page and copy & paste the View Page Source information, that'd be helpful. Since this is an intermittent issue that is affecting only a small percentage of users, it's difficult for us to replicate & trace.

Thank you,

Paul

uk1 Jul 23, 2012 12:54 pm

Several times ...IE with W7 picked up by Norton.

cblaisd Jul 23, 2012 1:48 pm

You've got mail.

This is a particularly nasty one.


Originally Posted by IBobi (Post 18986750)
Hi all,

We are working to see where this "virus" message is coming from.

You can help us by capturing a FULL PAGE screenshot (to get the ads in the shot as well) and posting it here or emailing it to me at paul.obrien (at) internetbrands.com.

If someone can also right-click on the page and copy & paste the View Page Source information, that'd be helpful. Since this is an intermittent issue that is affecting only a small percentage of users, it's difficult for us to replicate & trace.

Thank you,

Paul


SkeptiCallie Jul 23, 2012 3:38 pm


Originally Posted by cblaisd (Post 18987163)
[snip]

This is a particularly nasty one.

Could you explain? Is there a possibility that we might have virus infections that might be difficult to detect?

SkeptiCallie Jul 23, 2012 5:18 pm

I Googled the words,

"You need to clean your computer to prevent the system crash"

and I got a number of hits. From one of those websites, I gathered that the first might attempt to install a Trojan called "Windows ProSecurity Scanner." I Googled that term also and found a lot of hits re how to remove it if infected.

That's just FYI, to illustrate that this matter has been around awhile before it ever hit FT. I'd be afraid of the websites that offer to remove the alleged Trojan as well as the alleged Trojan threat. But my point is that there is some information out there evidently.

trekker954 Jul 23, 2012 5:53 pm


Originally Posted by Polar Man (Post 18966223)
Twice in the last two days while using FT i have had a pop up appear. It is designed to make it look like MS security essentials notice.

http://i5.photobucket.com/albums/y193/Braybuddy/MS.jpg

i have gotten it also, and last month as well. i thought i had gotten it off, but then when I signed onto flyertalk again. its definetly in this program. what a pain.

trekker954 Jul 23, 2012 5:58 pm

Is this popup coming up on any flyer talk thread? I normally only go onto American, One world or Marriott theads.

Michilander Jul 23, 2012 7:02 pm


Originally Posted by trekker954 (Post 18988653)
Is this popup coming up on any flyer talk thread? I normally only go onto American, One world or Marriott theads.

That's a thought. Maybe it can be tracked to a specific forum. Although, this thing only hits me when I first click on MyFlyerTalk, not when I go to a forum.

Still, of the list above the only one I subscribe to is Marriott.

Michilander Jul 23, 2012 7:05 pm


Originally Posted by IBobi (Post 18986750)
Hi all,

We are working to see where this "virus" message is coming from.

You can help us by capturing a FULL PAGE screenshot (to get the ads in the shot as well) and posting it here or emailing it to me at paul.obrien (at) internetbrands.com.

If someone can also right-click on the page and copy & paste the View Page Source information, that'd be helpful. Since this is an intermittent issue that is affecting only a small percentage of users, it's difficult for us to replicate & trace.

Thank you,

Paul

Paul,

I would be willing to do this, but when I get hit the page goes blank and I just get the popup. Will grab the source the next time, but I suspect it will not be the FT source.

username Jul 23, 2012 8:53 pm


Originally Posted by Michilander (Post 18986416)
I do get a log entry in Norton for every one of these and I get a pop-up alert saying it stopped an attack. Even posted a couple of partial log entires earlier in the thread. Every scan I have run for this problem has come back clean.

Strange, my Norton never picked this up (and it is up-to-date). I did run a full scan last night and it came back clean. Still, I keep getting that JETCOMP error which I am pretty sure is related to this. I guess no banking from this computer for a while...

Thomas Hudson Jul 23, 2012 10:37 pm

Been happening to me as well the last few days... same one as everyone else is seeing... usually happens first time I jump on the site whilst surfing..

Frenchie Flyer Jul 23, 2012 10:48 pm

Happened to me as well tonight. Only on Flyertalk.

jamesteroh Jul 24, 2012 7:51 am

Happened to me a few times as well since Sunday both on my home laptop and work PC which have different virus detection programs. And it's only when I access flyertalk. Sometimes it happens as soon as I go to flyertalk and today it happened after being on the site a while after I posted a message. The only way to get out of it is to open the task manager and shut IE down.

It doesn't happen on my IPAD though.

HawaiiTrvlr Jul 24, 2012 8:08 am

I got the virus alert twice yesterday and once again this morning. It is always from the same IP address but the website changes. This morning's website was "performancetestprevention.pl" It seems when I go from one website (like a news website) to FT. I use Windows IE 7. I am just glad I Norton to protect me.


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