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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   FALSE Virus alert [there is NO malware on your computer] (https://www.flyertalk.com/forum/technical-support-feedback/1368367-false-virus-alert-there-no-malware-your-computer.html)

MoneyBagger Jul 27, 2012 6:27 am

Having done a bit more digging, there seems to be a common theme with these spyware directs and vBSEO (which according to the bottom of the page, this site uses) -

http://www.vbseo.com/blogs/rafael-be...w-prevent-361/

and

http://www.vbseo.com/f255/hacked-url...5/index10.html

knwl9 Jul 27, 2012 7:44 am

avg has just blocked a virus as soon as i open up flyer talk

g-didi Jul 27, 2012 2:22 pm

Got another virus alert today......:td:

Wilbur Jul 27, 2012 3:26 pm

Is anyone at IBB taking any action on this yet?

The source is clearly FT and its ad rotation.

The problem clearly affects IE, which is what most lounges have for guests to use on the lounge computers.

Browsing to FT on a lounge computer results in this malware alert, which stimulates the lounge computer security to react, which usually results in making the lounge computer useless.

Therefore FT is the source of making it impossible to use lounge computers.

Please, please, is anyone at IBB taking any action, and if so, can we have some status updates?

IBobi Jul 27, 2012 3:46 pm

Hi again,

We realize this is a large issue. We are taking constant action to try to resolve it as soon as possible. I have been engaging on a daily basis in this thread, and merging new threads here, as well as responding to Contact Us requests in kind.

See http://www.flyertalk.com/forum/19008579-post119.html for the most recent information we have.

I will update as soon as I have anything new to share.

Thank you,

Paul
Community Manager

blackjack-21 Jul 27, 2012 4:33 pm

I posted this in the Technology Forum earlier, but noticed it's been well voiced on here. So why so long in tracking the threat down and removing the offending advertising, or other cause?
------------------------------------------------------------------------------------
I've had the same virus warning from my Norton Symantic 360 for the last four out of five days or nights that I've clicked to get to FT, with the most recent being early this morning. Each time, Norton blocked and removed two immediate threats, but that leaves a blank page on my screen with the option to either use the "cleaner" to remove the fraudulent threat, or cancel which gets me to my initial Windows icon page. If I just try to close the blank page at the top right, it just pops up the same box offering to get rid of the threat.

Noticed that the threat arrives with two different URL's, but both of them end with the same ".pl", so I'm surprised that IB can do nothing to track and stop the threats.

Just to be safe I do a complete scan of my system after Norton blocks the threat, and nothing shows up, so it appears to have been successfully blocked, but I'm not happy about the threat, even moreso if it's coming from FT.

bj-21.

dioxide45 Jul 27, 2012 6:17 pm

I just had this same virus warning show up on MyFitnessPal. They also use AdChoices for their ad delivery.

Polar Man Jul 27, 2012 7:15 pm

I just got it again i noticed the same add appearing for some sort of discount hotel website before the "warning".

controller1 Jul 27, 2012 7:55 pm

I just got the warning again. It happens only on FT. I came to this thread and I see these ads at the bottom of the thread. Makes me wonder if FT is intentionally causing these "issues"


How to Remove Malware
Remove all Traces of Malware Fast
Follow These 3 Steps Immediately!
speedmaxpc.com


Norton Antivirus™ 2012
Stronger Antivirus Protection.
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www.Norton.com

sushanna1 Jul 27, 2012 8:29 pm

It happened to me twice last week, IE and Flyer Talk. Had to shut down my computer to get out of it. Sure hope it didn't leave me with a virus. Normally I use a Mac but switch to a small p.c. for personal stuff when on the road.

Jim77401 Jul 27, 2012 8:40 pm

I have had it five times in the last seven days.

Each time was an FlyerTalk.

I have a Warranty (Hardware and Software) with Dell and each time it took about 1 1/2 to 2 hours and they tell me fixed it.

Its on a different window right now.

dioxide45 Jul 27, 2012 9:18 pm


Originally Posted by Jim77401 (Post 19015737)
I have had it five times in the last seven days.

Each time was an FlyerTalk.

I have a Warranty (Hardware and Software) with Dell and each time it took about 1 1/2 to 2 hours and they tell me fixed it.

Its on a different window right now.

What are they having to fix each time that takes so long? This is easy to get around, just don't click on any buttons. Open task manager and "kill" the Internet Explorer application. If you are clicking the OK or Cancel buttons in the popup each time, I would have hoped you would have figured out by the fifth time that that isn't the thing to do?

OverThereTooMuch Jul 27, 2012 9:33 pm


Originally Posted by IBobi (Post 19014566)
We realize this is a large issue. We are taking constant action to try to resolve it as soon as possible.

You possess the technical capability to shut off all ads until this is resolved. Why are you not employing that option?

How many tens of thousands of pageviews with ads have there been in the week since this has been reported?

Has anyone from IB been able to reproduce the problem?

What additional information can the FT community provide to help you isolate this faster?

dioxide45 Jul 27, 2012 9:38 pm


Originally Posted by OverThereTooMuch (Post 19015894)
You possess the technical capability to shut off all ads until this is resolved. Why are you not employing that option?

How many tens of thousands of pageviews with ads have there been in the week since this has been reported?

Has anyone from IB been able to reproduce the problem?

What additional information can the FT community provide to help you isolate this faster?

The problem is that shutting down the ads really won't help to solve the problem. They can't find the offending ad if the feeds are turned off. I suspect shutting down the ads would also prove to be costly.

OverThereTooMuch Jul 27, 2012 9:53 pm


Originally Posted by dioxide45 (Post 19015915)
The problem is that shutting down the ads really won't help to solve the problem. They can't find the offending ad if the feeds are turned off.

They can take the ads offline for users, while they investigate on private pages that still serve up ads.


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