Originally Posted by tjbrooks
(Post 8883542)
To my surprise I received credit for my first ever Starwood stay (SF Market St), which I booked through Hotwire. I paid around $99/night for two rooms for two nights, including taxes (~$460 all in). After the stay I was credited 360 points twice. I am confused. Maybe the rate was actually $90/room and I got double points for using my Starwood Amex?
Maybe Hotwire could help Starwood :D |
Priceline Booking and Upgrades
When booking a room thru priceline are you still able to recieve Gold and Plat Upgrades?
I called the hotel to add my Gold # to my reservation and was told they couldnt do it becuase I booked on priceline. Is this typicall? Wonder why a res agent would say this? I work in the industry and am always more then accommodating with peoples request to add there account numbers... So what are the odds of getting a room upgrade 6/20-6/23 in a mostly business weekday hotel in the heart of downtown LA - Westin Bonaventure Or with Priceline, am I just a Red Head Step Child to them? I wish the agents didnt see the rate the guest was paying, why treat me differnt then the guys thats wasnt smart enough to shop for a good room rate |
Originally Posted by media310
(Post 9894024)
When booking a room thru priceline are you still able to recieve Gold and Plat Upgrades?
I called the hotel to add my Gold # to my reservation and was told they couldnt do it becuase I booked on priceline. Is this typicall? Wonder why a res agent would say this? I work in the industry and am always more then accommodating with peoples request to add there account numbers... So what are the odds of getting a room upgrade 6/20-6/23 in a mostly business weekday hotel in the heart of downtown LA - Westin Bonaventure... Best regards, William R. Sanders Online Guest Feedback Coordinator Starwood Hotels & Resorts Worldwide [email protected] |
Last Question
Would it be smart to call the GM before my arrival and let him know I am comming to Purpose to my girlfriend and am a Gold Member?
Or just smile and mention this upon checkin? |
Originally Posted by media310
(Post 9894156)
Would it be smart to call the GM before my arrival and let him know I am comming to Purpose to my girlfriend and am a Gold Member?
Or just smile and mention this upon checkin? Why? If you book via priceline (please see the spg T&Cs) you're not entitled to any SPG member benefits, period. EDIT: to add here's a comprehensive priceline discussion thread. SPG and Priceline [Master Thread] |
Why??
$75.00 on priceline vs $129.00 direct is a savings of over $150.00 during my trip.
Im not here for point collecting, just like to travel and get great deals.. Maybe I posted int he wrong form |
Originally Posted by media310
(Post 9894156)
Would it be smart to call the GM before my arrival and let him know I am comming to Purpose to my girlfriend and am a Gold Member?
Or just smile and mention this upon checkin? |
Upgardes on PL
I've found it hit or miss on upgrades while on a PL stay. I've gotten them sometimes and sometimes not.
The best I did was the Westin in Maui on a PL stay. I VERY nicely asked if I could get an upgrade (I mentioned that it was my first trip to Maui -true) and the kind agent gave me a double upgrade to from a GV to a POV. I was gold at the time. Asking nicely helps but sometimes there are no upgrades to pass on. I would (if possible) mention that it's a special occasion when you check in to see if that tips the scales. Good luck and I hope she says yes^ |
You do have the ability to earn SPG points for eligible incidental spend, so you certainly should provide your number on check-in.
This works in you favor in the sense that, with very little fuss or effort, it establishes you as a Gold member and it lets the clerk know that you know the rules re: no points for the room charge and no stay credit. Also, try to establish some rapport with the clerk - maybe mention that you saw the hotel in XXX movie or TV show, something like that. If you decide to mention the impending proposl, have a photo in your wallet or your shirt pocket ready to show ;) At this point, nicely ask about an upgrade, and cross your fingers. Best of luck, both in getting the upgrade and in the proposal. :) |
Originally Posted by media310
(Post 9894156)
Would it be smart to call the GM before my arrival and let him know I am comming to Purpose to my girlfriend and am a Gold Member?
Or just smile and mention this upon checkin? |
Originally Posted by incognism
(Post 9894764)
A simple email to the property should suffice. Something simple that indicates that you're giving them a heads-up in hopes that they'll be able to make sure your stay is a special and memorable (POSITIVELY, hopefully :) ) one!
I think that suggestion is ridiculous (this is not an insult to the poster or being rude) as SPG is a loyalty program and you should not be rewarded for using priceline. Where is the loyalty in that? In addition, upgrades are based on the time of check-in, although we know many properties try to pre book. I don't care how much you spent or what your status is this year, last year, the year before that and so-on-and-so forth, blah, blah, blah! This "upgrade" could potentially affect a spg member who booked via the appropriate channels. Then what do you know, we have members posting here, saying things like, "I've been platinum for years and I never get upgraded." etc. If you want upgrades, book via the proper channels. Period. |
Oh, I forgot to mention this in my other post: Since the Bonaventure is a 1500 room convention-oriented hotel, I took a peek at the LA Convention Center Calendar. It looks like you sandwiched your stay between the International Rotary Convention (6/15-6/18) and the Obstretic and NeoNatal Nurses Convention (6/22-6/24). Although I suspect that the Rotary group is quite a bit larger than the medical group, you might want to keep in mind that a potentially large group is going to be checking in the day after your arrival.
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Why take chances on a room when you're going to propose??
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Originally Posted by RonGinDC
(Post 9894849)
Why take chances on a room when you're going to propose??
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Originally Posted by Cheap Elite
(Post 9894265)
Why? If you book via priceline (please see the spg T&Cs) you're not entitled to any SPG member benefits, period. Nothing to loose. Why not ask? cf:
Originally Posted by Starwood Lurker
(Post 9894116)
That would depend upon the generosity of the hotel at check-in; however, they are not obligated to offer in-hotel benefits on pre-paid stays, such as Priceline bookings.
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