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-   -   "Nationality" field on SPG membership profile? (https://www.flyertalk.com/forum/starwood-starwood-preferred-guest/1844667-nationality-field-spg-membership-profile.html)

stargold May 26, 2017 5:45 am
"Nationality" field on SPG membership profile?
 
In the last few stays, I noticed that it lists my nationality as part of the guest information which is filled in automatically with my SPG profile information.

The trouble is, it lists me as North Korean.

And it's obviously not the best time to be indicating North Korea as my nationality.

I looked all over the SPG website to see where I can update the information, but couldn't see anywhere where this was listed.

Then I tried online chat and was told that:
Peter M.: I had my Supervisor look into it and was informed that this a retired field that is not in use anymore and therefore cannot be changed. May I assist with any other matter today?
Is this right? Will I forever be known as a North Korean guest to every hotel that I check into, and there is nothing I can do about it?

Starwood Lurker IV May 26, 2017 7:20 am
Originally Posted by stargold (Post 28361683)
In the last few stays, I noticed that it lists my nationality as part of the guest information which is filled in automatically with my SPG profile information.

The trouble is, it lists me as North Korean.

And it's obviously not the best time to be indicating North Korea as my nationality.

I looked all over the SPG website to see where I can update the information, but couldn't see anywhere where this was listed.

Then I tried online chat and was told that:

Is this right? Will I forever be known as a North Korean guest to every hotel that I check into, and there is nothing I can do about it?


Hi stargold,

Please send us a private message with your account details so we may check if there is a way we can change it on our side.


All the best,

Alice Kons
Specialist, Social Media
Starwood Hotels & Resorts Worldwide, LLC

[email protected]

Flame3601 May 26, 2017 11:23 am
Sounds pretty cool thou to say you are North Korean ...

EuropeanPete May 26, 2017 1:11 pm
When you stay in high profile hotels you'll get a guaranteed upgrade to the Suite with the hidden cameras and microphones, so it's not all bad.

horizontal May 26, 2017 6:44 pm
Originally Posted by EuropeanPete (Post 28363365)
When you stay in high profile hotels you'll get a guaranteed upgrade to the Suite with the hidden cameras and microphones, so it's not all bad.
I suppose it's better than getting the TSA's "meet and greet" service at the airport...


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