Originally Posted by iflyjetz
(Post 25706871)
It was stated in the earnings conference call that all Design Hotels were invited to join Starwood. No exceptions were mentioned, no 'market niche' requirements.
I hope the Iceland properties join SPG. |
Originally Posted by iflyjetz
(Post 25706871)
I haven't bothered checking, but let's say a Design Hotel has a lounge. They can charge Plats for access.
It was stated in the earnings conference call that all Design Hotels were invited to join Starwood. No exceptions were mentioned, no 'market niche' requirements. As has been seen many times in loyalty programs, a 'one time' reduction in elite benefits usually leads to further reduction in elite benefits. There are already plenty of hotels that play fast and loose with room upgrades. With the breakfast and lounge waivers given to Design Hotels, hotels within SPG could start aggressively gaming the system for those and other benefits. Regular SPG and SPG Gold members will see about the same experience at any SPG Design Hotel as they will at any other SPG hotel. |
Originally Posted by bhrubin
(Post 25708315)
Plats don't get lounge access at StR or W hotels, either, or at Luxury Collection or Tribute Portfolio hotels--because they don't have lounges. Not sure why this is suddenly an issue for another group of SPG hotels that will not have lounges.
|
Originally Posted by iflyjetz
(Post 25708518)
I'm not going to check all brands that you listed, but off the top of my head, I know that both the W Doha and W Guangzhou have platinum lounges. I'm sure that there more than a couple more from your list that have plat lounges.
http://onemileatatime.boardingarea.c...oha-hotel-wow/ In terms of other awesomeness, the hotel has a club lounge, or WIP Lounge, as they call it. This makes it the second W I’ve been to with a club lounge, in addition to the W Guangzhou. Either way, if a hotel doesn't have a lounge, it makes no difference about Platinum lounge access, which was the original complaint about Design Hotels, none of which have a lounge. |
Originally Posted by sfozrhfco
(Post 25707598)
One of the best parts of Starwood is that there is flexibility in the brand standards. There are plenty of other cookie cutter brands out there if that is what is valuable to you. Whether you are in Cairo or Des Moines, you can be in the same room eating the same food. I would rather have more unique experiences which is what drew me to Starwood in the first place. Perhaps some experiences may be better than others but I would rather that than having things be exactly the same wherever I am. I hate cookie cutter hotels.
I am pointing out the exemption of an entire hotel group to loyalty program guarantees. The lounge exemption is just one point that I raised as an example, not the single complaint that I have about the exemptions granted to Design Hotels. I could just as easily discuss the lack of being able to choose breakfast for my amenity which is also a Platinum Guarantee. Or not being able to exercise my Platinum Guarantee of a late checkout. |
Originally Posted by iflyjetz
(Post 25708647)
If I'm paying Sheraton/Westin rates for a room, I shouldn't have to accept a Motel 6 experience with old worn out furnishings, cheap sheets, and 99 cent store toiletries.
|
Originally Posted by Keyser
(Post 25710645)
why would you think you will have a motel 6 experience with design hotels????i've stayed in a few design hotels over the years & not only have they been priced differently than sherton/westin properties but every experience i have had with them has been very pleasant....
My concern with Design Hotels is the exemption granted to Platinum benefits and the precedent set by that action. Edit: I've posted the original comment and my reply in full (rather than snipped) so that the quote's taken in proper context:
Originally Posted by sfozrhfco
(Post 25707598)
One of the best parts of Starwood is that there is flexibility in the brand standards. There are plenty of other cookie cutter brands out there if that is what is valuable to you. Whether you are in Cairo or Des Moines, you can be in the same room eating the same food. I would rather have more unique experiences which is what drew me to Starwood in the first place. Perhaps some experiences may be better than others but I would rather that than having things be exactly the same wherever I am. I hate cookie cutter hotels.
Originally Posted by iflyjetz
(Post 25708647)
I'm not referring to hotel/room design; I'm referring to furnishings, bedding, toiletries, etc. If I'm paying Sheraton/Westin rates for a room, I shouldn't have to accept a Motel 6 experience with old worn out furnishings, cheap sheets, and 99 cent store toiletries. That's what I'm referring to.
|
Originally Posted by iflyjetz
(Post 25711275)
You're mixing my responses to different subjects within this thread; you're quoting a response I had to SPG's weak brand standard enforcement. And I've had more than a couple of 'Motel 6' experiences at SPG properties over the years.
My concern with Design Hotels is the exemption granted to Platinum benefits and the precedent set by that action. there are a number of places i visit where design properties were available & spg had no or very little presence....i now have the option of earning points & stay/night credit when there was none earlier....i see this as a partnership (something similar to what spg has with delta & emirates) rather than a full fledged spg option so i'm happy to get some benefits as opposed to getting nothing earlier.... |
Originally Posted by Keyser
(Post 25711996)
fair enough....i'm looking at this a little differently though....i like the fact that i now have more spg options with the introduction of design hotels....
there are a number of places i visit where design properties were available & spg had no or very little presence....i now have the option of earning points & stay/night credit when there was none earlier....i see this as a partnership (something similar to what spg has with delta & emirates) rather than a full fledged spg option so i'm happy to get some benefits as opposed to getting nothing earlier.... No more late checkouts and no more breakfasts, just to name two financially beneficial changes. Likely lower fees, still have the SPG booking engine, but now also have the Design Hotels booking engine. |
Originally Posted by iflyjetz
(Post 25712108)
Quote: I understand that Design Hotels offer additional options. But I'm looking at every single SPG hotel, especially the Luxury Collection, now calculating how much they could save by converting to a Design Hotel. They wouldn't even have to change much in order to make the switch to Design Hotels.
No more late checkouts and no more breakfasts, just to name two financially beneficial changes. Likely lower fees, still have the SPG booking engine, but now also have the Design Hotels booking engine. |
Originally Posted by iflyjetz
(Post 25712108)
I understand that Design Hotels offer additional options. But I'm looking at every single SPG hotel, especially the Luxury Collection, now calculating how much they could save by converting to a Design Hotel. They wouldn't even have to change much in order to make the switch to Design Hotels.
No more late checkouts and no more breakfasts, just to name two financially beneficial changes. Likely lower fees, still have the SPG booking engine, but now also have the Design Hotels booking engine. also, i would be surprised if spg let hotels change brands so easily.... |
Until the brand standards are well understood - as promoted by SPG or reported by reliable posters across multiple properties/stays/geographies - people are going to be wary.
The phrase For those not familiar with Design Hotels, it is a curated selection of individual hotels that offer cultural authenticity and thought-provoking design and architecture, suggests little in the way of harmonization. Some guests will find that charming - others quite a chore. |
Originally Posted by LIH Prem
(Post 25706981)
I used to live at 4 Lex. GPH is at 2 Lex. Sadly, there's no redemption there yet, and the lowest rate I saw for a weekend stay I was looking at in December was just under $500.
For redemption, it says until some time in 2016. I don't see any category listings for it either. Have they been assigned yet? What about C&P is that going to be a possibility at Design Hotels also? -David Some Design Hotels are very pricey, such as the GPH in NYC. Others are much less pricey. Which of those ultimately choose to join SPG Design is something we will have to wait and see. Allegedly, SPG expects to have another 40+ Design Hotels join the SPG Design portfolio later in 2016, so there should be a nice variety. I seriously doubt SPG Design will allow for C&P--or that the C&P rates will be sufficiently good to warrant your consideration--but maybe I'll be surprised. |
Originally Posted by Land-of-Miles
(Post 25706544)
I disagree. Starwood has worked hard to eradicate "limited participation" properties from the portfolio and now they are back and likely to expand in number.
SPG's introduction of SPG Design allows SPG to partner with unique 3-4 star properties within the SPG umbrella. Some might not like the limited elite benefits compared to the other SPG true brands, but then those don't have to stay at those hotels, either. Others like me greatly appreciate the SPG inclusion of these more unique properties in more locations that are underserved by SPG otherwise. I suspect there are more SPG customers in my camp than the other. Opaque brand standards are a big problem in my experience across multiple Starwood brands (I have had more issues in Westin and W's than other brands for instance). Adding more caveats devalues the SPG programme. I think Starwood might have come to a more inventive solution in the integration of Design hotels like levering SNA's for use at these properties but not normal plat upgrades. IMHO an "in category upgrade" is worthless and meaningless. This seems a last roll of the dice to give the impression of footprint growth ahead of the sale of Starwood to try and bump up the price a little. |
I understand that the decision whether or not to file a C+P rate lies solely with each property in the other ten SPG brands, so I wouldn't be surprised to see this option extended to Design Hotels - and I'd expect that some of them would want to make use of it while others will not.
The property in Maastricht, for example, seems priced around EUR180 - C+P could likely fit well into the revenue management strategy for a property like this. |
All times are GMT -6. The time now is 8:07 pm. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.