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-   -   SPG Launch of Design Hotels (https://www.flyertalk.com/forum/starwood-starwood-preferred-guest/1723922-spg-launch-design-hotels.html)

Starwood Lurker IV Nov 12, 2015 5:13 am

SPG Launch of Design Hotels
 
Today we officially welcome Design Hotels™ to SPG – and we wanted to share it here first. For those not familiar with Design Hotels, it is a curated selection of individual hotels that offer cultural authenticity and thought-provoking design and architecture. You can find more information at spg.com/designhotels later today when the SPG Design Hotels website goes live.

It is important to note that the full Design Hotels portfolio has not yet joined SPG. Today marks the soft launch, with 5 hotels to start. Additional hotels will follow on a regular basis, with 40 projected to join by the beginning of 2016.

The first SPG partner hotels include the Gramercy Park Hotel in New York City, the C-Hotel in Lake Como, Italy, the Nira Montana in La Thuile, Italy, the Ten Bompas Hotel in Johannesburg, South Africa, and the Kruisherenhotel Maastricht Hotel in Maastricht, Netherlands.

SPG benefits offered at these hotels are a bit different than our other hotels. SPG Members who book stays in participating member hotels of Design Hotels™ through Starwood channels will receive the following benefits:
• Two Starpoints per eligible U.S. dollar spent (three Starpoints for Gold Preferred and Platinum Preferred Members, four for P75 and P100)
• Night and stay credit toward elite status
• On-property benefits of high-speed Internet access and bottled water in-room
• Gold Preferred and Platinum Preferred Members will automatically receive a Starpoints bonus as their Welcome Gift

And, Free Night redemption is planned to be available in early 2016!

As new hotels are added, you can find an updated list of Design Hotels here. Keep checking this thread the latest new and updates in the coming weeks and months.

FozBoy Nov 12, 2015 5:19 am

will the BRG policy also apply to properties in the Design Hotels collection ?

thomas199023 Nov 12, 2015 5:34 am


Originally Posted by FozBoy (Post 25701564)
will the BRG policy also apply to properties in the Design Hotels collection ?

I have found several cheaper rates for the Kruisherenhotel. But the BRG form does not list it (yet?). Would appreciate some clarification on this lurkers, Thanks!

thomas199023 Nov 12, 2015 5:41 am

FAQ seems to work now:
http://www.starwoodhotels.com/design...faq/index.html


Does Starwood's Best Rate Guarantee (BRG) program apply to Design Hotels™ member hotels that are SPG Partner Hotels?
Design Hotels™ member hotels that are SPG Partner Hotels booked through Starwood Channels will participate in Starwood's Best Rate Guarantee (BRG) program in a limited capacity. Please see the BRG Terms for the specific details on how the BRG program applies to Design Hotels™ member hotels that are SPG Partner Hotels.
BRG Terms:

tarwood Hotels & Resorts Worldwide, Inc., its subsidiaries and affiliates (“Starwood”) will make available the best guest room rates for hotels, resorts, and other transient stay facilities owned, managed or franchised by Starwood and operated under the Sheraton, Westin, St. Regis, W Hotel, Le Méridien, Four Points, The Luxury Collection, Aloft, Element, or Tribute Portfolio brands (each, a “Starwood Hotel”, and collectively, the “Starwood Hotels”) and the partner hotels that are listed here (“SPG Partner Hotels”) on the Starwood Websites (the "Best Rate Guarantee"). “Starwood Websites” are the websites owned or operated by or on behalf of Starwood and the Starwood Hotels, including Sheraton.com, Westin.com, StRegis.com, Whotels.com, LeMeridien.com, FourPoints.com, TheLuxuryCollection.com, Alofthotels.com, Elementhotels.com, TributePortfolio.com, SPG.com, and Starwoodhotels.com.

For SPG Partner Hotels, the Best Rate Guarantee only applies to reservations booked at the lowest available rate available at the SPG Partner Hotel on a Starwood Website at the time of booking.

Now question to the lurkers, when will the BRG form be updated to include these properties?

Starwood Lurker IV Nov 12, 2015 5:43 am

BRG
 
Hi everyone,

Great to see some excitement about Design Hotels already.

Design Hotels™ member hotels that are SPG Partner Hotels booked through Starwood Channels will participate in Starwood's Best Rate Guarantee (BRG) program in a limited capacity.

Please stay tuned as more information will be available once the website is live. In the meantime we will check on the update for the form and will let you know.

All the best,

Alice Kons
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]

christianj Nov 12, 2015 5:47 am

Soft Launch of Design Hotels
 
So basically as a Platinum I loose out on a free breakfast and the upgrade. Would have preferred to keep these benefits but probably can live with it considering the new options this will add to the portfolio in areas where we have no hotels now. In cities with numerous options I would likely go with another SPG option where I get those benefits.

cln Nov 12, 2015 7:04 am

"Other on-property benefits such as upgrades, late checkout, Your24 or Suite Night Awards will not be available at participating hotels. Free Night redemption is expected to be available early 2016."

CLEguy Nov 12, 2015 7:09 am

Since these properties are not part of the "Hotels Not Participating" list for the Stay For More promo, can I assume that I would indeed earn the bonus points for an eligible stay?

Or have they just not been added yet ;)

vandalby Nov 12, 2015 7:16 am


Originally Posted by CLEguy (Post 25701966)
Since these properties are not part of the "Hotels Not Participating" list for the Stay For More promo, can I assume that I would indeed earn the bonus points for an eligible stay?

Or have they just not been added yet ;)

Maybe as a broader question: do we know if the Design brand properties will be eligible for SPG promotions at all?

The alignment for Design to SPG seems to be in a 'gray zone' in terms of inclusion in other traditional SPG benefits, so I could see this going either way.

Starwood Lurker IV Nov 12, 2015 7:18 am


Originally Posted by CLEguy (Post 25701966)
Since these properties are not part of the "Hotels Not Participating" list for the Stay For More promo, can I assume that I would indeed earn the bonus points for an eligible stay?

Or have they just not been added yet ;)


Hi CLEguy,

I have good news. All SPG Member Hotels are included in the Stay For More promotion.

Regards,

Alice Kons
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]

CLEguy Nov 12, 2015 7:32 am


Originally Posted by Starwood Lurker IV (Post 25702008)
Hi CLEguy,

I have good news. All Design Hotels are included in the Stay For More promotion.

Regards,

Alice Kons
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]

Well aren't you a bundle of good news today! Thanks!

Starwood Lurker IV Nov 12, 2015 7:42 am


Originally Posted by vandalby (Post 25701999)
Maybe as a broader question: do we know if the Design brand properties will be eligible for SPG promotions at all?

The alignment for Design to SPG seems to be in a 'gray zone' in terms of inclusion in other traditional SPG benefits, so I could see this going either way.


Hi ,

In general Design Hotels member hotels will be eligible to participate in SPG promotions, but as always check the list of non-participating hotels for each individual promotion.

Alice Kons
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]

Starwood Lurker IV Nov 12, 2015 7:45 am


Originally Posted by thomas199023 (Post 25701636)
FAQ seems to work now:
http://www.starwoodhotels.com/design...faq/index.html



BRG Terms:





Now question to the lurkers, when will the BRG form be updated to include these properties?



We have tested the form and it seems to be loaded now. Let us know if you have any further questions.

Alice

thomas199023 Nov 12, 2015 7:55 am


Originally Posted by Starwood Lurker IV (Post 25702143)
We have tested the form and it seems to be loaded now. Let us know if you have any further questions.

Alice

Perfect! Ok just troubleshooting here, while looking at the SPG page for the Kruisherenhotel I see that there are two room types for sale:
- Executive club (twin and queen)
- Suite (queen)

Whilst in the description and on their own website it lists different room types:
- Deluxe
- Prestige
- Suite


Kruisherenhotel Maastricht’s 60 rooms and suites span three categories, and all feature a custom-made Kruisheren bed by Henk Vos and Auping. The Deluxe Room offers a twin bed and a plush bathroom with bathtub, while the Prestige Room’s king-size bed, bathtub, and separate shower offer extra comfort. The Suite boasts a king-size bed, whirlpool, and a two-person shower.
SPG website description

And their own website: http://www.chateauhotels.nl/en/kruis...astricht/rooms
Which rooms correspond? Executive is Deluxe or Prestige? And how would a BRG agent compare rooms with 3rd party sites offering deluxe or prestige?

Thanks! I realise this is all new for everyone ^

vandalby Nov 12, 2015 8:14 am


Originally Posted by Starwood Lurker IV (Post 25702133)
Hi ,

In general Design Hotels member hotels will be eligible to participate in SPG promotions, but as always check the list of non-participating hotels for each individual promotion.

Alice Kons
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]

OK, well that's some good news too! Thanks for providing some clarification. Even with some of the limited benefits, I still think this is a great arrangement for Starwood to partner with these properties.


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