Sheraton Lounges To be Open 7 Days a Week (Starting in 2011)
Mar 10, 2013, 7:00 pm
#631
Join Date: Aug 2002
Location: LAX
Programs: AA Plat Pro, Bonvoy Titanium, Hilton Gold
Posts: 154
Sheraton Palo Alto
Club lounge is not open on weekends. They gave me 1 drink coupon for house wine/beer (2 people in room). No appetizer coupon. They stated this was their standard practice. 
Mar 11, 2013, 8:34 am
#632
Join Date: Mar 2006
Location: YQR
Programs: Nexus/GE, UA/MPG, Bonvoy Tit, LTP
Posts: 1,294
Also Sheraton Sand Key, Clearwater Beach for sure. It is on the top floor along with the fitness centre.
Mar 11, 2013, 2:30 pm
#633
Join Date: Mar 2010
Location: Chicago, IL
Programs: UA 1K 3MM , Marriott Amb, Hyatt D, HH D, Hertz PC
Posts: 851
The very nice Club Room at the Sheraton San Diego Hotel and Marina occupies the penthouse of the Marina Tower (no rooms on that level).
Apr 14, 2013, 6:52 pm
#634
Join Date: Mar 2011
Location: Canada
Programs: Star Alliance G*, Marriott Bonvoy Titanium,
Posts: 3,585
What is the latest news on this policy?
In 2013, I have seen more lounges closed on weekends than are open e.g.
- Sheraton Dulles;
- Sheraton Valley Forge in PHL.
Also, what is the latest on SPG lounge location policy? At one time, they were closing all Westin lounges and promising to open lounges in all Sheraton locations! Is this still underway or has it been changed?
In 2013, I have seen more lounges closed on weekends than are open e.g.
- Sheraton Dulles;
- Sheraton Valley Forge in PHL.
Also, what is the latest on SPG lounge location policy? At one time, they were closing all Westin lounges and promising to open lounges in all Sheraton locations! Is this still underway or has it been changed?
Apr 15, 2013, 2:16 am
#635
Company Representative - Starwood
Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 4,002
What is the latest news on this policy?
In 2013, I have seen more lounges closed on weekends than are open e.g.
- Sheraton Dulles;
- Sheraton Valley Forge in PHL.
Also, what is the latest on SPG lounge location policy? At one time, they were closing all Westin lounges and promising to open lounges in all Sheraton locations! Is this still underway or has it been changed?
In 2013, I have seen more lounges closed on weekends than are open e.g.
- Sheraton Dulles;
- Sheraton Valley Forge in PHL.
Also, what is the latest on SPG lounge location policy? At one time, they were closing all Westin lounges and promising to open lounges in all Sheraton locations! Is this still underway or has it been changed?
http://www.flyertalk.com/forum/20155738-post621.html
If you encounter a situation in which the club lounges at a particular Sheraton is closed on weekends, feel free to let us know.
[email protected]
Thyetus Lee | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd
Apr 15, 2013, 4:29 am
#636
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
It didn't affect my stay, but I noticed a permanent sign on a Sheraton lounge recently that they are closed on holidays. Is this permitted?
Apr 15, 2013, 9:58 am
#637
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Jun 22, 2013, 5:46 pm
#638
Join Date: May 2004
Posts: 2,438
The sheraton sand key resort webpage says the following:
Club guests also have access to the Sheraton Club Lounge. Welcoming guests from morning to night with a complimentary breakfast, evening hors d’oeuvres, and snacks and beverages available throughout the day,
But they lock the doors on you outside of breakfast and the evening hours.
Club guests also have access to the Sheraton Club Lounge. Welcoming guests from morning to night with a complimentary breakfast, evening hors d’oeuvres, and snacks and beverages available throughout the day,
But they lock the doors on you outside of breakfast and the evening hours.
Jun 22, 2013, 8:54 pm
#639
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
I know of a Sheraton that locks the lounge doors during the daytime on weekends but invites guests with lounge privileges to ask to be allowed to enter or to request snacks. They apparently had too many problems with big groups and families where one club level room would be reserved and the people in that room would hold the lounge door for twenty or thirty others to enter when no staff member was present, for example to hold a sports event party in the lounge. (I've witnessed this and I think the hotel is right to try to control the situation.)
Jul 16, 2013, 9:58 am
#640
Join Date: Mar 2010
Location: Denver, Colorado
Programs: Marriott Platium. Hyatt Globlist. United Member. WN A-list w/CP. Frontier Elite 100K.
Posts: 357
Sheraton Imperial Hotel & Convention Center club lounge
The club lounge at the Sheraton Imperial Hotel & Convention Center in North Carolina (US) is not open 24 hours per day. Premium drinks (ie sodas and other drinks) are not available in the self service refrigerator, Only bottled water is available in the self service refrigerator. The Club lounge hours are breakfast time and evening time. I like this hotel and I like this club lounge if the club lounge would be open 24/7 it would be even better. The lounge is on the same floor as the club level rooms. Lurker can you turn this into the Sheraton Police? I have another stay next month (August 2013) and I am hoping that this will be changed before then.
Also a great note wine, beer (I think) and deserts serviced in club lounge in the evening. Very Nice.
***UPDATED***
Just returned from a stay 8/1/2013 and club lounge is now open 24/7 with premium drinks now available (self service).
Also a great note wine, beer (I think) and deserts serviced in club lounge in the evening. Very Nice.
***UPDATED***
Just returned from a stay 8/1/2013 and club lounge is now open 24/7 with premium drinks now available (self service).
Last edited by MileHighColorado; Aug 16, 2013 at 4:13 pm Reason: updated info
Jul 17, 2013, 1:50 pm
#641
Join Date: Mar 2007
Posts: 3,990
Just an update to say the newly renovated lounge at the Sheraton Parkway Toronto North is quite nice, with decent hot & cold morning and afternoon offerings.
Cheers,
Cheers,
Jul 17, 2013, 2:20 pm
#642
Join Date: Apr 1999
Location: Homosassa, FL & Ringwood, NJ -UA-G(Lifetime); SPG-Plat (Lifetime)
Posts: 6,120
Does this include the Sheraton Suites brand?
Jul 17, 2013, 2:34 pm
#643
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
It can, unless the property is classified as a resort or has been granted a waiver otherwise.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Aug 16, 2013, 4:16 pm
#644
Join Date: Mar 2010
Location: Denver, Colorado
Programs: Marriott Platium. Hyatt Globlist. United Member. WN A-list w/CP. Frontier Elite 100K.
Posts: 357
Sheraton Imperial Hotel & Convention Center
The club lounge at the Sheraton Imperial Hotel & Convention Center in North Carolina (US) is now open 24/7 it did not used to be--I think there is a thank you to the Starwood Lurker here. Thank you.
Aug 16, 2013, 5:05 pm
#645
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]