New Benefit for Platinum Members of SPG (free internet)
Feb 22, 2010, 10:52 am
#61
Join Date: Aug 2007
Posts: 689
Great news
^ SPG...just wokeup and saw it on FB.
Question, I have a stay 2/28 thru 3/4....they are not going to charge me at the Westin Imagine for 2/28 are they? (Mike I know you read this buddy!)
Question, I have a stay 2/28 thru 3/4....they are not going to charge me at the Westin Imagine for 2/28 are they? (Mike I know you read this buddy!)
Feb 22, 2010, 10:53 am
#62
Company Representative - Starwood
Original Poster
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
The benefit officially begins on March 1st, however.Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Feb 22, 2010, 10:56 am
#63
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
I would charge you, you made your booking before the announcement. If the situation was reversed and they were charging for internet after March 1, would you ask if the February stays would be charged?
Feb 22, 2010, 11:02 am
#64
Join Date: Aug 2007
Posts: 689
Come on man....Dont be a cheap---! Yeah, my cheap--- just said that!
I would charge you, you made your booking before the announcement. If the situation was reversed and they were charging for internet after March 1, would you ask if the February stays would be charged?
I would charge you, you made your booking before the announcement. If the situation was reversed and they were charging for internet after March 1, would you ask if the February stays would be charged?
I will just have to report back and let you know how kind Mike is to an overseas traveller
Feb 22, 2010, 11:06 am
#65
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
Feb 22, 2010, 11:11 am
#66
Join Date: Nov 2008
Programs: SPG-Plat, Hilton-Diamond, Club Carlson-Silver, Cathay-Diamond, Virgin-Gold
Posts: 2,183
Well after just getting back from Paris where the cost was 24Euros a night I have to say this is welcome news! Hopefully it applies to wireless in the bar / lounge areas of hotels to as in Paris it was 12 Euros an hour, which was slightly more expensive that the very nice 9 Euro Coffee!
In all seriousness great news, but in general something Starwood needed to do!
In all seriousness great news, but in general something Starwood needed to do!
Feb 22, 2010, 11:20 am
#67
Join Date: Oct 2002
Location: Here there everywhere
Programs: Bonvoy Lifetime Titanium, Hilton Diamond, IHG Plat, BA Silver, Aegean Gold, Aeroplan 25k, AA EXP
Posts: 2,827
Well after just getting back from Paris where the cost was 24Euros a night I have to say this is welcome news! Hopefully it applies to wireless in the bar / lounge areas of hotels to as in Paris it was 12 Euros an hour, which was slightly more expensive that the very nice 9 Euro Coffee!
In all seriousness great news, but in general something Starwood needed to do!
In all seriousness great news, but in general something Starwood needed to do!
SPG is also the last of the major hotel loyalty programs not to offer breakfast. That's something that personally keeps me clear from most SPG hotels that don't have a lounge.
Feb 22, 2010, 11:20 am
#68
Join Date: Nov 2004
Location: Nashville
Programs: DL DM 3 MM AA PLAT HH Lifetime Diamond Marriott Plat AMB lifetime titanium Hertz PC
Posts: 6,187
Well after just getting back from Paris where the cost was 24Euros a night I have to say this is welcome news! Hopefully it applies to wireless in the bar / lounge areas of hotels to as in Paris it was 12 Euros an hour, which was slightly more expensive that the very nice 9 Euro Coffee!
In all seriousness great news, but in general something Starwood needed to do!
In all seriousness great news, but in general something Starwood needed to do!
Feb 22, 2010, 11:26 am
#69
Join Date: Aug 2004
Location: LAX
Programs: AA 2 MM Plt, *wood Plt
Posts: 652
Excellent! Starwood must have taken to heart all the surveys that showed HSIA as a top request for additional PLT benefits.
However, this makes "Resort Fees" that include HSIA all the more difficult to swallaw. I semi-justified the resort fees in my mind by factoring in a nightly cost of HSIA, but with HSIA now a PLT benefit, mandatory $15-$25/night fees for "free local & 800 number calls", "in room coffee", "daily newspaper", and "daily use of fitness center" (all from Westin Diplomat web) are way too high.
And if these fees are mandatory, why don't the resorts just roll that fee into the nightly rate?
However, this makes "Resort Fees" that include HSIA all the more difficult to swallaw. I semi-justified the resort fees in my mind by factoring in a nightly cost of HSIA, but with HSIA now a PLT benefit, mandatory $15-$25/night fees for "free local & 800 number calls", "in room coffee", "daily newspaper", and "daily use of fitness center" (all from Westin Diplomat web) are way too high.
And if these fees are mandatory, why don't the resorts just roll that fee into the nightly rate?
Feb 22, 2010, 11:33 am
#70
Join Date: Apr 2002
Programs: BA,Amex,Hilton,Hyatt,SPG
Posts: 586
Good move
Thanks to spg!
^
^
Feb 22, 2010, 11:35 am
#71
FlyerTalk Evangelist
Join Date: Oct 2001
Location: check swarm
Programs: DL DM & 2MM, SPG/Bonvoid LT Titanium, Hyatt Globalist, $tarbucks Titanium
Posts: 14,404
Feb 22, 2010, 11:59 am
#72
formerly v88matta
Join Date: Jun 2009
Location: 9C
Posts: 71
GREAT NEWS! I guess there won't be any more stupid $100+ charges for internet during my stays.
STARWOOD is the BEST...
[breakfast would be nice as well]
STARWOOD is the BEST...
[breakfast would be nice as well
]
Feb 22, 2010, 12:07 pm
#73
Join Date: Dec 2007
Programs: Hilton Diamond
Posts: 274
Definitely a huge ^ Thank you Starwood!
Feb 22, 2010, 12:08 pm
#74
Join Date: Sep 2004
Location: GRB, MKE, ATW
Programs: DL DM & MM, Hilton Diamond, IC Plt Amb , Marriott LTP, Hertz President's Circle
Posts: 572
William, you rock the house.
Obrigado!
(+1 for breakfast - but not complaining! You know it's hard to please us "Picky Plats", right William?)
Obrigado!
(+1 for breakfast - but not complaining! You know it's hard to please us "Picky Plats", right William?)
Feb 22, 2010, 12:24 pm
#75
Join Date: Sep 2001
Location: Washington, DC
Programs: UA Plat MM, AA Gold, Hyatt Explorist, Hilton Gold, IHG Plat, Marriott Titanium Elite
Posts: 5,015
This is a HUGE Benefit in Australia!
I am currently staying at the Sheraton on the Park in Sydney, where HS in-room internet costs AU$ 29.95 (US$ 26.95) per day. I just wished the benefit would apply to plats checking out after 3/1/2010! The wording on the SPG website should be tightened up so there would be no arguments at the front desk.