FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Southwest Airlines | Rapid Rewards (https://www.flyertalk.com/forum/southwest-airlines-rapid-rewards-501/)
-   -   Can a CP fly if the base ticket no shows? (https://www.flyertalk.com/forum/southwest-airlines-rapid-rewards/1906182-can-cp-fly-if-base-ticket-no-shows.html)

Okcmaestro Apr 26, 2018 7:21 am

Can a CP fly if the base ticket no shows?
 
I am flying on as my wife's companion. If her plans change and she buys another ticket on a different day, will I be able to fly if we do not cancel her original ticket that my CP is attached to?
Thanks!

maquez Apr 26, 2018 7:26 am

If the Companion Pass holder is not on the plane, the Companion cannot fly for free and will be removed from the flight.

t2846834 Apr 26, 2018 8:30 am

That's a negative, ghost rider. As per WN Companion Pass rules: "If the Companion is not traveling with the Member, the Companion will be required to pay for his/her ticket."

Okcmaestro Apr 26, 2018 8:36 am

Just to clarify, I was not going to cancel the original ticket so the money paid for the original ticket will still be paid, they just would not be on the flight.

t2846834 Apr 26, 2018 8:40 am


Originally Posted by Okcmaestro (Post 29685936)
Just to clarify, I was not going to cancel the original ticket so the money paid for the original ticket will still be paid, they just would not be on the flight.

Still doesn't change anything. You won't be able to fly as per WN Companion pass rules:

Both the Member and the Companion must be booked on the same flights and dates. If the Member’s ticket is cancelled, the Companion’s ticket will also be cancelled. If the Member changes his/her ticket, the Member must also change the Companion’s ticket to match the Member’s ticket changes or the Companion’s ticket will be cancelled. If the Companion is not traveling with the Member, the Companion will be required to pay for his/her ticket. The Member and the Companion must check in together

mdword Apr 26, 2018 8:47 am


Originally Posted by Okcmaestro (Post 29685936)
Just to clarify, I was not going to cancel the original ticket so the money paid for the original ticket will still be paid, they just would not be on the flight.

It doesn't matter, they're very strict about companions only getting the free ticket when traveling with the passholder.

I believe that if the companion is on the plane and the passholder isn't (a companion boarding pass is scanned and the passholder's isn't), they double check to make sure they didn't miss the passholder and then remove the companion.

Often1 Apr 26, 2018 9:06 am


Originally Posted by Okcmaestro (Post 29685936)
Just to clarify, I was not going to cancel the original ticket so the money paid for the original ticket will still be paid, they just would not be on the flight.

The contract you and WN entered could not be more clear. It does not matter whether you forfeit the value of your ticket. You must "travel with". But, just to be clear, your Companion's ticket will not be cancelled. Rather, the Companion will be required to pay the then prevailing cash / RR price for a ticket.

If the Companion is not traveling with the Member, the Companion will be required to pay for his/her ticket. The Member and the Companion must check in together

skywardhunter Apr 26, 2018 9:08 am

The clue is in the name.... companion

smmrfld Apr 26, 2018 9:45 am


Originally Posted by Often1 (Post 29686054)
Companion will be required to pay the then prevailing cash / RR price

And if the flight crew believes that sorting out the mess and processing payment will lead to an unacceptable delay, the Companion won’t go out on that flight at all - paid or not.

toomanybooks Apr 26, 2018 1:11 pm

If a “Companion” could travel without the CP holder, I could see a gigantic business opportunity.

So no, of course not.

NoStressHere Apr 26, 2018 9:03 pm

Here is the "be real careful" part of this whole thing. This is all against rules and laws, but...

You need YOUR boarding pass to get through security.

You need ALMOST ANY boarding pass to get on the plane.

So, if you were able to board with HER boarding pass, you could then log in and cancel your ticket,even though it was free.

smmrfld Apr 26, 2018 9:27 pm


Originally Posted by NoStressHere (Post 29688342)
Here is the "be real careful" part of this whole thing. This is all against rules and laws, but...

You need YOUR boarding pass to get through security.

You need ALMOST ANY boarding pass to get on the plane.

So, if you were able to board with HER boarding pass, you could then log in and cancel your ticket,even though it was free.

it’s illegal and just plain dumb. So why even post it?

TortillaChip Apr 26, 2018 9:40 pm

Scenario: Companion boards first, CP holder never boards. There is no way to "remove" the companion from the flight as there are no assigned seats. What happens then?

nsx Apr 26, 2018 10:05 pm


Originally Posted by TortillaChip (Post 29688434)
Scenario: Companion boards first, CP holder never boards. There is no way to "remove" the companion from the flight as there are no assigned seats. What happens then?

Please try it and report your results. It's not as if Southwest could ask every passenger for an ID, then remove the companion and cancel the CP holder's Rapid Rewards account and confiscate all his points, right?

smmrfld Apr 26, 2018 10:30 pm


Originally Posted by TortillaChip (Post 29688434)
Scenario: Companion boards first, CP holder never boards. There is no way to "remove" the companion from the flight as there are no assigned seats. What happens then?

if this post is serious, which I doubt, may I suggest that modern aircraft have PA systems that allow for paging of PAX? And if said PAX doesn’t answer the page (typically by ringing the call button), I can only imagine what will ensue for the PAX and the CP holder.

TortillaChip Apr 26, 2018 11:23 pm


Originally Posted by nsx (Post 29688487)
Please try it and report your results. It's not as if Southwest could ask every passenger for an ID, then remove the companion and cancel the CP holder's Rapid Rewards account and confiscate all his points, right?

Hah, quoting for posterity. Your realistic scenario is holding up an aircraft for 20 mins to check everyone's ID for a rogue companion!!

I'll offer $20 through PayPal for anyone who can post documented proof of negative action taken as a result of their companion boarding without them, including charging the companion full fare for the flight, etc.

TortillaChip Apr 26, 2018 11:24 pm


Originally Posted by smmrfld (Post 29688522)

if this post is serious, which I doubt, may I suggest that modern aircraft have PA systems that allow for paging of PAX? And if said PAX doesn’t answer the page (typically by ringing the call button), I can only imagine what will ensue for the PAX and the CP holder.

Please share what you imagine will happen.

nsx Apr 26, 2018 11:39 pm


Originally Posted by TortillaChip (Post 29688624)
Hah, quoting for posterity. Your realistic scenario is holding up an aircraft for 20 mins to check everyone's ID for a rogue companion!!

I'll offer $20 through PayPal for anyone who can post documented proof of negative action taken as a result of their companion boarding without them, including charging the companion full fare for the flight, etc.

Would you pay $20 for proof that Southwest has held up a flight for 20 minutes checking ID's when the passenger count was incorrect?

While it's true that the costs of a 20 minute delay exceed the immediate benefit, the long-run benefit is that fraudsters know that they can't get away with it so they don't try. It's basic game theory.

TortillaChip Apr 26, 2018 11:42 pm

I've been in that situation before unfortunately...some parents apparently don't understand what a "lap child" is :)

camaross Apr 26, 2018 11:47 pm


Originally Posted by TortillaChip (Post 29688434)
Scenario: Companion boards first, CP holder never boards. There is no way to "remove" the companion from the flight as there are no assigned seats. What happens then?

It goes like this - gate agent has passenger list that shows companion boarded, but companion pass holder never did. GA tells flight attendant. Flight attendant gets on intercom and asks companion pass holder and companion to hit their call buttons so they can identify them. CP holder obviously cannot do this, companion either a) rings call button, and gets escorted off the plane, or b) doesn't ring call button, FA realizes the scam they are trying to pull, and the real fun begins.

TortillaChip Apr 27, 2018 12:08 am

Upping my offer to $50 for documented proof of negative action taken due to this scenario - scan of letter, email, etc, stating xyz is happening because your companion flew without you (I decided it's easier to send Amazon gift card code versus PayPal). I'll also accept video proof of companion being escorted off after FA advises them why :)

Look - I get the theoretical of what could happen, WN could certainly hold up the plane and check everyone's ID to root out that rapscallion. What I'm saying is, I don't believe they will.

I also question if WN's IT system is sophisticated enough to enable the gate agent to even do this with 10 minutes to pushback.

I've had CP before it was "cool", and I would never dare risk this myself. But the fact is, the OP asked a question and people here are answering with "fake news". Comments like "I can only imagine what will happen" and "then the real fun begins". These aren't answers, this is speculation. Unless someone here has experienced first-hand or has documented proof/DP's, we should simply restate what's in the terms and conditions and don't go beyond that.

Kevin AA Apr 27, 2018 12:38 am


Originally Posted by TortillaChip (Post 29688705)
Upping my offer to $50 for documented proof of negative action taken due to this scenario - scan of letter, email, etc, stating xyz is happening because your companion flew without you (I decided it's easier to send Amazon gift card code versus PayPal). I'll also accept video proof of companion being escorted off after FA advises them why :)

Look - I get the theoretical of what could happen, WN could certainly hold up the plane and check everyone's ID to root out that rapscallion. What I'm saying is, I don't believe they will.

I also question if WN's IT system is sophisticated enough to enable the gate agent to even do this with 10 minutes to pushback.

I've had CP before it was "cool", and I would never dare risk this myself. But the fact is, the OP asked a question and people here are answering with "fake news". Comments like "I can only imagine what will happen" and "then the real fun begins". These aren't answers, this is speculation. Unless someone here has experienced first-hand or has documented proof/DP's, we should simply restate what's in the terms and conditions and don't go beyond that.

Wow, you are really determined to "prove" (by absence of proof to the contrary :rolleyes: ) that Southwest has no problem with people abusing the CP benefit.

It's not much different than a stow-away. No airline will leave the gate with a passenger who didn't pay. Getting rid of a stow-away/CP abuser is an acceptable delay.

Critterlynn Apr 27, 2018 12:47 am


Originally Posted by smmrfld (Post 29688397)

it’s illegal and just plain dumb. So why even post it?

Because the OP asked a hypothetical question and this is a possible solution. Whether it's legal or not, or if it makes any sense to do so, is a different question.

t325 Apr 27, 2018 7:38 am

I don't understand what is so difficult about this: If a companion is on a plane, then the CP holder must have their butt in a seat on the same plane. It's as simple as that.

dmbolp Apr 27, 2018 2:04 pm

For argument's sake, why not allow this? One ticket was paid for (with points or cash) and one passenger boarded the plane. How would someone take advantage of this?

nsx Apr 27, 2018 2:50 pm


Originally Posted by dmbolp (Post 29690919)
For argument's sake, why not allow this? One ticket was paid for (with points or cash) and one passenger boarded the plane. How would someone take advantage of this?

If I were running the airline I would probably allow it. The scenario is that 2 people plan a trip together and book and advance purchase fare plus CP for second person. The first person can't go, leaving the second person to buy a ticket at the last minute. If you allow the second person to use the advance fare you have effectively allowed a last minute purchase at the advance purchase price.

Given that points bookings are refundable and CP tickets have last-seat availability, the workaround is to book the second passenger on points. Replace the points booking with a companion booking as soon as travel plans are 100% firm.

You could say that the presence of this workaround makes it silly for Southwest not to allow the switch. You would be correct.

dmbolp Apr 27, 2018 3:07 pm

Ahh, early/cheaper purchase price vs. last minute/unexpected/high purchase price...thanks

InkUnderNails Apr 27, 2018 3:32 pm


Originally Posted by TortillaChip (Post 29688705)
Upping my offer to $50 for documented proof of negative action taken due to this scenario - scan of letter, email, etc, stating xyz is happening because your companion flew without you (I decided it's easier to send Amazon gift card code versus PayPal). I'll also accept video proof of companion being escorted off after FA advises them why :)

Look - I get the theoretical of what could happen, WN could certainly hold up the plane and check everyone's ID to root out that rapscallion. What I'm saying is, I don't believe they will.

I also question if WN's IT system is sophisticated enough to enable the gate agent to even do this with 10 minutes to pushback.

I've had CP before it was "cool", and I would never dare risk this myself. But the fact is, the OP asked a question and people here are answering with "fake news". Comments like "I can only imagine what will happen" and "then the real fun begins". These aren't answers, this is speculation. Unless someone here has experienced first-hand or has documented proof/DP's, we should simply restate what's in the terms and conditions and don't go beyond that.

I can not document, but I have observed the result. OA gets on plane and asks for a particular passenger. Passenger gathers stuff and gets off. OA mentions to FA that it is an unaccompanied companion.

Did they have to pay for a ticket? Did they lose CP? Did they have RR account cancelled? I don't know. I just know they were removed from the plane. I saw this one time and for several years I flew over 100 flights a year.

There are other cases, 3-4 maybe, in which a person was called and removed, but I heard no one mention CP.

There could be more. I do not always pay attention to these boarding dramas.

So no proof of adverse action. However, it was evident that they were looking. That was then and this is now. It may have changed.

As for me, my companion always flew with me, they boarded when I boarded A-List and no one ever complained. YMMV. It would have created quite a problem if my companion tried to fly without me. However, I am special.

Colin Apr 27, 2018 5:29 pm

just board with wifey’s boarding pass and be done with it

ucfjoe Apr 27, 2018 7:07 pm


Originally Posted by Colin (Post 29691487)
just board with wifey’s boarding pass and be done with it

yah so someone said this was illegal and I'd like to see someone cite the law being broken there. Clearly if you get busted on this you'd both be subject to being banned from the airline and lose any accumulated but that's civil v. Criminal. Btw, I think WN/TSA is monitoring this thread because on my flight this morning out of PHL, TSA rechecked everyone's BP against ID right in front of gate agent who was tracking the process and short of some real fancy slight of hand there is no way one couldn't have pulled a switch between TSA BP check and gate scan.


I totally get why WN doesn't like this abuse as there could be some angles for abuse. Also, I will confirm that as a companion I have boarded before the other because I out A listed them with no issue but in a friendly convo with a staffer they said that it would flag me when they tried to close the flight if the other never boarded. In a way I'd love for someone to try the hide since they are unassigned seats game like another poster offered a reward but I think at best you're 50% chance of getting screwed by that as FA's and GA's seem to really hate it when you screw with them and if you ignore their call for you then that seems like a much easier way to get criminally charged.

Colin Apr 27, 2018 8:07 pm

if you see an at-boarding id check occurring, then just head to the gate agent with your credit card to upfare to the walk-up rate with a simple "wifey couldn't make it" explanation.
this really isn't that complicated or risky.

dmbolp Apr 27, 2018 9:41 pm


Originally Posted by Colin (Post 29691801)
if you see an at-boarding id check occurring, then just head to the gate agent with your credit card to upfare to the walk-up rate with a simple "wifey couldn't make it" explanation.
this really isn't that complicated or risky.

Have never seen an "at-boarding" ID check. Have seen multiple times an ID check on the plane after boarding, so well after you have a chance to approach gate agent with credit card to pay last minute fare

rsteinmetz70112 Apr 28, 2018 7:49 am


Originally Posted by smmrfld (Post 29688397)

it’s illegal and just plain dumb. So why even post it?

Simply reading the statute it's not at all clear that scenario is illegal. It is against the terms of your contract with Southwest. If you think it's illegal, please cite the statute.

t325 Apr 28, 2018 8:30 am


Originally Posted by ucfjoe (Post 29691689)
yah so someone said this was illegal and I'd like to see someone cite the law being broken there. Clearly if you get busted on this you'd both be subject to being banned from the airline and lose any accumulated but that's civil v. Criminal. Btw, I think WN/TSA is monitoring this thread because on my flight this morning out of PHL, TSA rechecked everyone's BP against ID right in front of gate agent who was tracking the process and short of some real fancy slight of hand there is no way one couldn't have pulled a switch between TSA BP check and gate scan.

It actually seems stupidly easy to do this with mobile boarding passes. Have both of them saved as screenshots in your photos app, have the gate agent scan the CP holder's, then immediately swipe to the next photo which would be your BP.

NoStressHere Apr 28, 2018 8:39 am

All in all, this discussion is generally interesting. Pretty sure I would not put my CP at risk with this whole thing.

On a side note - I really, really dislike when threads get sidetracked with folks that want to argue semantics regarding illegal vs against the rules or contract or policy, etc. Usually everyone agrees that the current issue is some sort of violation. In most cases, it really does not matter if it is illegal, or just against an airline rule. Okay, off my soap box.

ursine1 Apr 28, 2018 10:31 am


Originally Posted by t325 (Post 29692904)
It actually seems stupidly easy to do this with mobile boarding passes. Have both of them saved as screenshots in your photos app, have the gate agent scan the CP holder's, then immediately swipe to the next photo which would be your BP.

Slightly harder than stupidly easy. Southwest doesn't allow multiple-passenger itineraries to use mobile boarding passes. To do this, the CP holder would need to screenshot their BP then send it to the companion's phone, where the companion could put it into the same folder as their BP. (This assumes two different confirmation numbers for CP holder & companion respectively. I'm not sure if that's how it works these days... if there is just a single confirmation number then it's not even possible at all due to Southwest's mobile BP implementation.)

And yes, I realize this conversation has veered wildly off track.

justhere Apr 28, 2018 11:55 am


Originally Posted by t325 (Post 29692904)
It actually seems stupidly easy to do this with mobile boarding passes. Have both of them saved as screenshots in your photos app, have the gate agent scan the CP holder's, then immediately swipe to the next photo which would be your BP.

Maybe I'm misunderstanding you but that wouldn't work. The GA isn't going to allow one person to use 2 boarding passes to board (unless one is xtra seat and that's not the case here). It's fine if there are two people standing there but when one person is scanning two passes and they are the only one of the two boarding, the GA is going to notice.

If by some remote chance they didn't, then when they do the open seat count, it's going to be off by one and they are going to have to figure out why.

Often1 Apr 28, 2018 1:38 pm

For those asserting that it's OK, it's not.

It's a violation of 49 CFR 46314 to enter an aircraft in violation of security requirements. Just to make this easy, holding a valid boarding document in your own name is one of those requirements. A willful violation is a misdemeanor (up to a year in federal prison) and otherwise a civil penalty of up to $10,000.

WN would also face a civil penalty of up to $10,000 if it determined that a name mismatch had occurred and failed to resolve the matter. Thus, a 20-30 minute delay would not be out of the question.

Yes, people who have attempted boarding pass frauds are fined under the civil provisions. I'm not aware of the use of the criminal provision for fraud as opposed to more nefarious purposes.

I don't know what the most expensive WN ticket is. But, let's say it's $750 just for sake of discussion. Most people would probably pay the $750 before risking a lot more.

Colin Apr 28, 2018 1:52 pm

the things people choose to worry about are hilarious

if SWA airlines cared about this "fraud" (zero revenue loss from the couple & an extra seat available to monetize with a standby) then SWA would check the id and boarding pass at boarding.
SWA chooses not to because it doesn't care enough to spend an extra 5 minutes boarding each plane -- and then relies on the baptists to follow the "rules" and scold others with arm-chair lawyering about being sent to Leavenworth.

just hilarious.

rsteinmetz70112 Apr 28, 2018 3:36 pm


Originally Posted by NoStressHere (Post 29692933)
All in all, this discussion is generally interesting. Pretty sure I would not put my CP at risk with this whole thing.

On a side note - I really, really dislike when threads get sidetracked with folks that want to argue semantics regarding illegal vs against the rules or contract or policy, etc. Usually everyone agrees that the current issue is some sort of violation. In most cases, it really does not matter if it is illegal, or just against an airline rule. Okay, off my soap box.

It does matter as you can go to jail for breaking the law. You can't go to jail for violating a contract. It really irritates me whne people who don't know assert that things are illefgal when the may not be. OK off my Soap box.


All times are GMT -6. The time now is 6:12 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.