Check In and Printing Boarding Pass with Chrome
I've not been able to check in or print boarding passes using Chrome for over a week. Problem acknowledged by customer service on 10/6.
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Interesting. In the last few days, I've had trouble completing bookings on Firefox, and I moved to Chrome to complete them. Some aspects of Chrome show to me in another language, and the decimal points in the fares show as commas.
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I had the same problem with Chrome on Tuesday. I was able to check in on my iPhone. By Wednesday morning, Chrome was able to check me in and print the boarding pass.
Never had this problem before and, instead of a "woops" message, I got a "there seems to be a problem" message. |
Well, this thread is disturbing! I was considering starting a thread noting Southwest web site trouble with Safari over the past week on my Macs and having to resort to Chrome!
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Originally Posted by bobunf
(Post 28903307)
I've not been able to check in or print boarding passes using Chrome for over a week. Problem acknowledged by customer service on 10/6.
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I'm having a ton of issues with the website using chrome on a pc and safari on a macbook and ipad.
When using chrome, I can not cancel or change a flight (i get the call southwest error message), however, when i switch to Microsoft Edge, it works perfectly. Logging out and logging back in does not help. When trying to print boarding passes on safari on both my mac and ipad it tries to print the checked-in page only. If i cancel and try printing/cancelling 6 or 7 more times it eventually prints my boarding pass. Any tips out there or is it the typical Southwest IT excuse? |
Originally Posted by LAXPLANNER
(Post 28949394)
Logging out and logging back in does not help.
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Many of the current, seemingly never-ending website issues are "fixed" by not being logged into your RR account.
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Originally Posted by LAXPLANNER
(Post 28949394)
I'm having a ton of issues with the website using chrome on a pc and safari on a macbook and ipad.
When using chrome, I can not cancel or change a flight (i get the call southwest error message), however, when i switch to Microsoft Edge, it works perfectly. Logging out and logging back in does not help. When trying to print boarding passes on safari on both my mac and ipad it tries to print the checked-in page only. If i cancel and try printing/cancelling 6 or 7 more times it eventually prints my boarding pass. Any tips out there or is it the typical Southwest IT excuse? |
Sent screen shots to @SouthwestAir via DM on Twitter and they will pass along to tech support. After being unable to check-in with Safari and Chrome (yes latest versions) on my Mac (yes fully updated) tonight, installed Firefox which worked.
:rolleyes: |
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