Misleading email: You've come so far!
Jul 28, 2017, 8:26 am
#18
Join Date: Jun 2015
Location: DAY
Programs: Rapid Rewards, Skymiles, Hilton HHonors, SPG/Marriott Rewards
Posts: 4,949
It's not deceptive, but WN gets away with this stuff because people really believe that the first two bags are "free" and that there are no "change fees".
Just proves that there is one born every minute.
Few people check bags these days. They have learned to pack. Even fewer check two bags.
Sure, WN doesn't have change fees, but you pay the new price and that can be a lot. In addition if you change a refundable ticket of any kind, it becomes unrefundable.
You have to give WN marketing folks credit, they do make it appear to be a good deal when it is the same deal as any other. Sometimes cheaper, sometimes more and often roughly the same.
Just proves that there is one born every minute.
Few people check bags these days. They have learned to pack. Even fewer check two bags.
Sure, WN doesn't have change fees, but you pay the new price and that can be a lot. In addition if you change a refundable ticket of any kind, it becomes unrefundable.
You have to give WN marketing folks credit, they do make it appear to be a good deal when it is the same deal as any other. Sometimes cheaper, sometimes more and often roughly the same.
Jul 28, 2017, 8:57 am
#19
Join Date: May 2002
Location: St Louis, MO
Programs: AA L.T. PLT
Posts: 3,292
It's not deceptive, but WN gets away with this stuff because people really believe that the first two bags are "free" and that there are no "change fees".
Just proves that there is one born every minute.
Few people check bags these days. They have learned to pack. Even fewer check two bags.
Sure, WN doesn't have change fees, but you pay the new price and that can be a lot. In addition if you change a refundable ticket of any kind, it becomes unrefundable.
You have to give WN marketing folks credit, they do make it appear to be a good deal when it is the same deal as any other. Sometimes cheaper, sometimes more and often roughly the same.
Just proves that there is one born every minute.
Few people check bags these days. They have learned to pack. Even fewer check two bags.
Sure, WN doesn't have change fees, but you pay the new price and that can be a lot. In addition if you change a refundable ticket of any kind, it becomes unrefundable.
You have to give WN marketing folks credit, they do make it appear to be a good deal when it is the same deal as any other. Sometimes cheaper, sometimes more and often roughly the same.
You mean the first two bags aren't free? Hmmm.. last time I checked bags they must have like me or something because they didn't charge me for them.
And if I want to make a change to a ticket where the price has gone up I pay the difference. And nothing else. (unlike the other airlines) And if the fare goes down I get a refund and don't have to pay a change fee (unlike the other airlines)
And the CP... that's a pretty crappy deal as well I suppose?
Jul 28, 2017, 9:11 am
#20
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,575
HH members, you iknow what I'm talking about. The one where THE ENTIRE WORLD got handpicked for a 20% discount in Detroit.
Jul 28, 2017, 5:44 pm
#21
Join Date: Oct 2005
Location: ORD, MDW or MKE
Programs: American and Southwest. Hilton and Marriott hotels primarily.
Posts: 6,462
It's not deceptive, but WN gets away with this stuff because people really believe that the first two bags are "free" and that there are no "change fees".
Just proves that there is one born every minute.
Few people check bags these days. They have learned to pack. Even fewer check two bags.
Sure, WN doesn't have change fees, but you pay the new price and that can be a lot. In addition if you change a refundable ticket of any kind, it becomes unrefundable.
You have to give WN marketing folks credit, they do make it appear to be a good deal when it is the same deal as any other. Sometimes cheaper, sometimes more and often roughly the same.
Just proves that there is one born every minute.
Few people check bags these days. They have learned to pack. Even fewer check two bags.
Sure, WN doesn't have change fees, but you pay the new price and that can be a lot. In addition if you change a refundable ticket of any kind, it becomes unrefundable.
You have to give WN marketing folks credit, they do make it appear to be a good deal when it is the same deal as any other. Sometimes cheaper, sometimes more and often roughly the same.
Jul 29, 2017, 7:27 am
#24
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Chicagoland, IL, USA
Programs: WN CP, Hilton Diamond
Posts: 14,192
Then you could go into the Flyertalk forums of all the airlines/hotel chains you never patronize and tell the people there how stupid they are for using that provider.
Jul 29, 2017, 9:29 am
#25
Join Date: Sep 2002
Location: Blue Ridge, GA
Posts: 5,512
They're about monetizing a new rez system. Pitch was just a bit outside. Trial and error.
Jul 29, 2017, 12:19 pm
#26
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,575
It's not deceptive, but WN gets away with this stuff because people really believe that the first two bags are "free" and that there are no "change fees".
Just proves that there is one born every minute.
Few people check bags these days. They have learned to pack. Even fewer check two bags.
Sure, WN doesn't have change fees, but you pay the new price and that can be a lot. In addition if you change a refundable ticket of any kind, it becomes unrefundable.
You have to give WN marketing folks credit, they do make it appear to be a good deal when it is the same deal as any other. Sometimes cheaper, sometimes more and often roughly the same.
Just proves that there is one born every minute.
Few people check bags these days. They have learned to pack. Even fewer check two bags.
Sure, WN doesn't have change fees, but you pay the new price and that can be a lot. In addition if you change a refundable ticket of any kind, it becomes unrefundable.
You have to give WN marketing folks credit, they do make it appear to be a good deal when it is the same deal as any other. Sometimes cheaper, sometimes more and often roughly the same.
Yes, they've certainly gotten a lot of mileage out of "bags fly free". On one hand, it's easy to say I'm simply paying for the bags anyway, in that a lot of the formerly-cheap WN destinations are now quite expensive. However, I suspect those destinations would *still* be expensive if WN charged for bags, as the airline cartel in general has tightened capacity and generally worked together to make U.S. airfares (in many cases) higher. WN was once the outsider/agitator on fares, and they are no longer.
In other words, the old $49-59 fares I bought 10 years ago are gone because of other market dynamics, not because of Bags Fly Free.
Besides, even though I don't check bags, I benefit from Bags Fly Free in that Southwest's overhead bins are more available for my bag. Rarely do I see a WN plane held up on departure so they can check a bunch of last-minute bags that wouldn't fit in overheads.
Finally, when I fly WN it usually isn't all that much of a price decision: it's that they have a nonstop where I want to go. I book them to avoid connections, and often pay a little extra for it.
Jul 31, 2017, 1:30 pm
#27
Join Date: Oct 2007
Programs: AA, WN, UA, Bonvoy, Hertz
Posts: 2,491
I am getting pretty annoyed by Southwest's recent initiative to spam its customers. As soon as I set up a filter for one type of spam they create another. The latest is the nag to book a trip where I was just re-checking the fare on a trip I had already booked.
I guess I need to logout before searching fares so they won't have the necessary identifying information to spam me. @:-)
I guess I need to logout before searching fares so they won't have the necessary identifying information to spam me. @:-)
Southwest is just copying from what the majors do, but it might be more annoying because there is no third party to check fares (ITA/Kayak). Although Kayak is happy to remind you to book too.
Rasheed