And it is the time of year when those of us who only fly enough to have some status on 1 airline need to make some decisions.
I will probably continue to book irrespective of status and take whatever is best at that time. For me, the ability to book multiple flights at sale times and then cancel those I don't need continues to be the best way to get cheap fares. Imposing change fees - or more importantly cancellation fees - will significantly affect my view of flying WN. |
New Fees: Sale of BP at Gate
On Monday I flew from San Diego to Phoenix. Just before boarding the Gate Attendant made an announcement that A13-A15 boarding passes were for sale for $40 each. Is this one of the new fees?
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Originally Posted by Capt. V
(Post 19895977)
On Monday I flew from San Diego to Phoenix. Just before boarding the Gate Attendant made an announcement that A13-A15 boarding passes were for sale for $40 each. Is this one of the new fees?
The discussion is in the following thread: New Fees Coming on WN (and, this this thread should probably be merged into it) |
Originally Posted by FindAWay
(Post 19896213)
$40 seems a bit steep to me (I was thinking $25, or twice EBCI)
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Originally Posted by lougord99
(Post 19896805)
WN needs to be very careful they don't make BS less valuable.
On the rare occassion when a lecgay has seats in first available for sale, you don't get the 50% bonus miles that you do on a paid first class ticket (unless you have a higher fare coach class that gives a 50% bonus anyway) |
Originally Posted by lougord99
(Post 19896805)
WN needs to be very careful they don't make BS less valuable.
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I wonder why they didn't go with a sliding scale based on flight length--$25 for up to 400 mi, $50 for 400-1000 mi , $75 for 1000 mi and up.
That's how other airlines do buy-ups for F. |
Alot of replies to read so I may have missed this. I have a question. If I purchase a BS fare and receive a A-6 BP and there is a no show by someone else who had a lower BP, say A-5, will they move my boarding postion to that no show passengers or will they sell the "no show" boarding position?
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Originally Posted by Bishope2
(Post 19898710)
Alot of replies to read so I may have missed this. I have a question. If I purchase a BS fare and receive a A-6 BP and there is a no show by someone else who had a lower BP, say A-5, will they move my boarding postion to that no show passengers or will they sell the "no show" boarding position?
WN better be careful about loading on all these fees and chipping away with RR changes, Evolve, higher prices, rendering drink tickets invalid, etc. They've had an image for decades and they are really playing with fire IMO. Beancounters aren't company builders and they can tear them up in short order. |
This isn't news, just confirmation of an earlier post. My wife flew SAN to PHX yesterday and they were selling ("full flight, won't be room for all carry-ons in the overhead bins, etc.") BS boarding upgrades for $40.
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Originally Posted by toomanybooks
(Post 19899193)
They've had an image for decades and they are really playing with fire IMO.
I used to think that Southwest would treat me differently than other airlines treat their customers. That seems really naive now. Now I generally think of all airlines equally. Southwest is good at what they do - fly lots of short hops to a few places I need to go - and sometimes I'm still willing to pay the premium they charge over their competitors where they have the best product. But now it's purely transactional - Southwest doesn't "like" me and I don't "like" them. Today I'm using their appliance. Tomorrow I'm using United's. No big deal, no commitment or loyalty beyond today's transaction. As all airlines devalue loyalty programs and add even more fees, this lack of commitment is rapidly becoming bidirectional. |
pinniped, extremely well said.
Adding on to that - other airlines at least have 1st class and lounges and good irrops procedures in order to keep people loyal. Without our 'liking' Southwest - their is virtually nothing to keep us loyal other than price. |
Originally Posted by kaller
(Post 19899598)
This isn't news, just confirmation of an earlier post. My wife flew SAN to PHX yesterday and they were selling ("full flight, won't be room for all carry-ons in the overhead bins, etc.") BS boarding upgrades for $40.
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Originally Posted by pinniped
(Post 19900082)
That image is long since dead. Southwest, at this point, is just another airline. It's no longer one of those brands that I set aside, emotionally, from other brands in its space because my relationship with it is unique or deeper than with other brands. For the life of me, I don't know why Southwest so rapidly walked away from that unique brand position. So few modern firms ever get to that point. It has to be more valuable than whatever short-term money they gained by swindling people on drink coupons.
I used to think that Southwest would treat me differently than other airlines treat their customers. That seems really naive now. Now I generally think of all airlines equally. Southwest is good at what they do - fly lots of short hops to a few places I need to go - and sometimes I'm still willing to pay the premium they charge over their competitors where they have the best product. But now it's purely transactional - Southwest doesn't "like" me and I don't "like" them. Today I'm using their appliance. Tomorrow I'm using United's. No big deal, no commitment or loyalty beyond today's transaction. As all airlines devalue loyalty programs and add even more fees, this lack of commitment is rapidly becoming bidirectional. Unlike their competition though, at least southwest requries ACTUAL flying to get a-list status. I would take WN more still if it was easy to get A-list status or better yet a-list select via credit card spending, so they do require some loyalty. Hilton gives top tier status by just spending $40,000 a year on their credit card and second top tier spend for just having a credit card (I would LOVE it if southwest gave a-list select status on $40,000 spend a year, I would go back to flying them on short hauls if they did) and you can get silver status on Delta by obtaining their platnium card and just spending $50K on it. What does it say about loyalty when someone gets the same status at a hotel by spending only $40,000 a year on a credit card as someone that spends 75 nights a year in the chain? Or someone that flies 40K miles a year on Delta is getting treated no differently than someone that flies only 5,000 miles a year and spends $50,000 a year on their credit card. In fact on delta by just having a Delta credit card, those card holders with NO status board in the same zone as silvers who are flying in coach. Southwest should give priority boarding to their credit card holders like their competition. If you have a credit card on American, Delta, or United you get priority boarding. If southwest followed their competition in that regard I would get a southwest credit card and they would get a few trips a year. |
Originally Posted by kaller
(Post 19899598)
This isn't news, just confirmation of an earlier post. My wife flew SAN to PHX yesterday and they were selling ("full flight, won't be room for all carry-ons in the overhead bins, etc.") BS boarding upgrades for $40.
Now if WN is going to give the person that pays the $40 fee the bonus points for a BS fare (which no legacy will do on a gate upgrade but WN may) it could be worth it for someone to pay the $40 difference if they need the ponts for a-list or CP |
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